[Xymon] more problems with acks/Cookies in 4.3

Fri Apr 1 21:55:45 CEST 2011

For what it's worth, I also have the exact same ack problem on occasion but haven't tracked it down either. I've also taken the approach of disabling the alert for a short time and then acking the new alert, or just dealing with the repeated alerts until it's fixed. Motivates you to fix things more quickly (when possible). This is with a pretty old snapshot from the 4.3.0 branch. I'll be updating to the final 4.3.0 release Real Soon Now. Was hoping that would magically fix the issue but I guess not. FYI, my number of tests is an order of magnitude smaller than yours.

After poring through lots of Cisco documentation today I think looking at some Xymon source would be a welcome break... Off to research.
Cheers.

-----Original Message-----
From: xymon-bounces at xymon.com [mailto:xymon-bounces at xymon.com] On Behalf Of Clark, Sean
Sent: Friday, April 01, 2011 2:03 PM
To: Clark, Sean; xymon at xymon.com
Subject: Re: [Xymon] more problems with acks/Cookies in 4.3

Could it be a buffer size that I need to increase in the compile? I.e.
It's not finding the cookie in the rb tree, even after it looks it up?

Here is roughly the number of host/tests I have

~xymon/server/bin/xymon localhost "hobbitdboard fields=color" | sort -n | uniq -c | sort -n

      9 none
     91 purple
    163 red
    192 blue
   1870 clear
   2476 yellow
  68797 green

--

Sean Clark
Sr. Engineer, Software
ATG Network Operations & Planning Integrated Regional OSS <http://www.twcable.com/DepartmentOverview/AdvancedTechnologyGroup/ATG/NOP/
OSS/Network.aspx>
sean.clark at twcable.com  <mailto:sean.clark at twcable.com> devaudio <aim://devaudio>  <mailto:sean.clark at twcable.com>
Office: (315) 362-3973 cell: (315) 415-2816

On 4/1/11 11:13 AM, "Clark, Sean" <sean.clark at twcable.com> wrote:

>I had an issue with xymon not acknowledging events in the xymondboard 
>in version 4.2.3
>
>This has continued in 4.3.0
>
>I run
>
>~xymon/server/bin/xymon --debug --response 10.10.8.180 "xymondack 
>212940
>500 this is a test ack"
>22832 2011-04-01 11:01:36 Transport setup is:
>22832 2011-04-01 11:01:36 xymondportnumber = 1984
>22832 2011-04-01 11:01:36 xymonproxyhost = NONE
>22832 2011-04-01 11:01:36 xymonproxyport = 0
>22832 2011-04-01 11:01:36 Recipient listed as '10.10.8.180'
>22832 2011-04-01 11:01:36 Standard protocol on port 1984
>22832 2011-04-01 11:01:36 Will connect to address 10.10.8.180 port 1984
>22832 2011-04-01 11:01:36 Connect status is 0
>22832 2011-04-01 11:01:36 Sent 39 bytes
>22832 2011-04-01 11:01:36 Closing connection
>
>
>
>In xymond.log I get
>
>2011-04-01 11:01:36 Cookie 212940 not found, dropping ack
>
>
>
>Xymondlog shows
>
>~xymon/server/bin/xymon 10.10.8.180 "xymondlog 
>db-03.subdomain.domain.com.ipmi"
>db-03.subdomain.domain.com|ipmi|red||1301336915|1301670417|1301672217|0
>|0|
>10.10.8.134|212940|||N|
>red Fri Apr  1 11:05:01 EDT 2011 - IPMI FAILURE <p>&red One or more 
>components below has a failure!<p><br>&yellow Could not open device at 
>/dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or 
>directory\r<br>&red Get Device ID command failed\r<br>&yellow Unable to 
>open SDR for reading\r
>
>unified-ipmi.pl version - 1.0
>
>
>Which shows the Cookie right in there
>
>
>I am stumped, what could be causing this?
>
>This is repeatable in that it happens for several hosts in xymon  but 
>not the same host/test pair consistently, and I can acknowledge other 
>things while it is not finding this cookie. Additionally, putting in in 
>maintenance for 1 minute will allow it to be acknowledged after it 
>comes out of maintenance , because it will get a new cookie.
>
>
>
>
>
>
>
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