[xymon] Managing who gets alerts - shifts and rotations

[Jerald Sheets]

Always did it by hand.  3 shifts, 22 people, multiple escalations and calling circles.  Never needed a tool.

Just always considered it a part of standard admin work.

--jms


On Oct 9, 2010, at 12:48 PM, Elizabeth Schwartz wrote:

> We're using email, plus a script that rotates the weekly oncall alias
> files. But we don't have a similar setup for the shift changes, and I
> don't want to be manually managing 7x24 alias files. We can start
> writing a tool to do that but I was really hoping that such a tool
> already existed! Seems like we can't possibly be the first company to
> need this.
> 
> (Nagios has more advanced capabilities in this regard but I would
> rather be using xymon...since we're already all set up with BB)
> 
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