[hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results

[Odinn]

what client are you running on the Windows systems? BBWin v.?
 --


Jim Sloan


Just remember, today is the day you thought tomorrow was going to be yesterday.




________________________________
From: Birney Jr Joe-FJB047 <fjb047 at motorola.com>
To: hobbit at hswn.dk
Sent: Thu, January 14, 2010 2:46:48 PM
Subject: RE: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working = Purple results

 
Thanks for the feedback. We had to install 
Hobbit on about 40 servers. We ended up scripting the install to make life 
easier and ensure all of the servers got the same version, installed the same 
day, ect. We also made sure that the we had set the mode on the citrix box to 
install before we ran the script. 
 
Is there any way that we can get Hobbit to run the commands 
in more of a verbose mode? We would love to see the cmd window that it spawns to 
run the netstat or ipconfig commands so we can see what its hanging up as... We 
tried to change one of the servers so bbwin runs as with a different account and 
left that account logged in hoping a CMD window or other data would be 
persevered. But no luck :(
 
Jb


________________________________
 From: Odinn [mailto:odinn_asgaard at yahoo.com] 
Sent: Thursday, January 14, 2010 10:57 AM
To: hobbit at hswn.dk
Subject: Re: [hobbit] Route/Netstat Crashing and/or 
Ipconfig Not Working = Purple results


This sounds like an issue with the client, not the 
server.
 --


Jim Sloan


Just remember, today is the day you thought tomorrow was going to be 
yesterday. 




________________________________
 From: Birney Jr Joe-FJB047 
<fjb047 at motorola.com>
To: hobbit at hswn.dk
Sent: Thu, 
January 14, 2010 8:46:16 AM
Subject: [hobbit] Route/Netstat Crashing 
and/or Ipconfig Not Working = Purple results


Folks,
we have three dell power edge 2950s that 
are running a Win2k3 OS as well as the Citrix Xenapp (version 5.0). What we see 
is that Hobbit will report the basic test purple (CPU, Disk, Mem, ect) after 
some time has pasted. When we logon to the systems we usually see a crash 
message saying that either route.exe or netstat has crashed. Checking the task 
manger on these boxes shows we can have a mix of netstat and route.exe still 
running (some times its just one, other there are 2 or more instances, or just 
one of them running, ect). Looking at the event viewer we will usually see: 
The agent stats generated this event message : failed 
to execute ipconfig /all  
But no other error indications on those boxes. And of 
course when we run this ipconfig command it works all the time for us. The 
simple fix is to kill any an all netstat.exe, route.exe and cmd windows they 
tried to run and then the servers go back to green. Problem is they will only 
last for some time until they go purple. And the time it takes is random. 
Finally we have 6 other Citrix servers all configured in the same manor that do 
NOT exhibit this behavior.

So any ideas on how to find out why 
netstat/route keep crashing?

Thanks! 
Jb 



      
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