[xymon] Xymon Integration with Remedy Ticketing system

[Rob McBroom]

On Aug 27, 2010, at 9:20 AM, Larry Barber wrote:

> I looked into it, but the Remedy API is so abstract that you have to be a Remedy expert to use it. They don't have functions with names like "createTicket" all of their functions names are expressed in terms of the Remedy data schema. It would take a good deal of study to be able to link Xymon with Remedy.


We used Perl scripts to submit new tickets all the time at my last job. Seems like it would be pretty easy to integrate that into either a custom monitoring script or an alert script (for test that are already defined).

(Also, I would kill myself if every Xymon alert generated a ticket that I had to "resolve".)

-- 
Rob McBroom
<http://www.skurfer.com/>

It's not that I think guns, drugs, prostitution, swimming, eating and reading should be legal. It's just that no one on Earth has the authority to make them illegal.