[hobbit] Service smtp on xxxxxx is not OK : Unexpected service response

Josh Luthman josh at imaginenetworksllc.com
Wed Jun 25 16:25:48 CEST 2008


I believe the 220 has to be in the beginning like the rest of the MTAs in
the world.  Try putting...

[smtp]
  expect "Exchange 220"
  options banner
  port 25

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
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Those who don't understand UNIX are condemned to reinvent it, poorly.
--- Henry Spencer

On Wed, Jun 25, 2008 at 9:12 AM, Andrew Clarke <andrew at bccit.co.uk> wrote:

> I know this has been reported before, but I've gone through all the
> offered solutions to no avail.
>
> Problem:
> Hobbit 4.1.2p1 runs smtp checks against several Exchange mail servers.
> Was working fine until June 6th (when I added RDP service).
> Since then, get alternating Green (4 mins) then Yellow (< 1 min) on SMTP
> test.
> - Yellow status says "Service smtp on xxxxxxxx is not OK : Unexpected
> service response"
>
> - Green status says "Service smtp on xxxxxxxx    is OK (up)"
>
> - SMTP test always shows as yellow on Hobbit Status pages.
>
> - Conn test to same IP as SMTP is always Green.
>
> - Telnet to port 25 of SMTP IP from Hobbit command line gives normal
> Exchange 220 response.
>
> - Have tried removing RDP service - no change.
>
> - Have tried adding/removing various "send" entries to SMTP test, as per
> previous information in the Hobbit archives. I have tried with each of
> the following, and with none -
>  send "mail\r\nquit\r\n"
>  send "rset\r\nquit\r\n"
>  send "ehlo hostname.domainname.com\r\nmailfrom:hobbit (at)
> server.com\r\nquit\r\n"
>  send "vrfy postmaster\r\nquit\r\n"
>
> - all make no difference. NB: I did restart Hobbit between each change &
> waited 10 minutes.
>
> - Without the "send" line, my SMTP entry is as follows:
> [smtp]
>   expect "220"
>   options banner
>   port 25
>
> - The RDP test works fine!
> [rdp]
>   Port 3389
>
> Does anyone have any ideas?
>
> Andrew
>
> Andrew Clarke
> Support and Technical Development Officer
> BCC IT Solutions
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