[hobbit] Re: hobbit not sending on email alerts

[Paul Ehrenreich]

Mail is being sent out fine, As stated in my first email I am able to
send mail just using the mailx command from the command line. This is
just more my misunderstanding on what exactly the hobbitd_alert --test
is doing.

-Paul


On Nov 7, 2007 9:52 PM, Josh Luthman <josh at imaginenetworksllc.com> wrote:
> Those telnet commands is the equivalent of you opening up
> Outlook/Thunderbird and writing a message, then clicking send/receive.  The
> message was stored in queue and now sendmail is trying to get it out to its
> destination.  Try looking at your mail logs and seeing if it is having some
> sort of problems.
>
> Since the message did not go through when you issued those telnet commands,
> you need to fix your mail server before trying alerts!
>
> Josh
>
>
>
> On 11/7/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
> >
> >
> >
> > Ooo ok, I thought the test actually would trigger the email to go out.
> > If that is the case then I'll force a failure and see if the email
> > gets generated.
> >
> > Thanks for the help!
> >
> >
> >
> > On 11/7/07, Gary Baluha < gumby3203 at gmail.com> wrote:
> > > On 11/7/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
> > > >
> > > > Hi everyone,
> > > >
> > > > Long time listener, first time caller (or maybe second time ;) ). I
> seem
> > > > to be having a weird issue with hobbit not sending out email alerts. I
> > > have
> > > > the following rules set up (emails changed to protect the innocent). I
> did
> > > > have macros setup for this and I thought it was part of the problem,
> but
> > > it
> > > > was not.
> > > >
> > > > PAGE=oracle
> > > >         MAIL email1 at test.com   SERVICE=conn,oracle,disk COLOR=red
> > > > REPEAT=15m RECOVERED
> > > >         MAIL email2 at test.com SERVICE=conn,oracle,disk COLOR=red
> REPEAT=15m
> > > > RECOVERED
> > >
> > >
> > > Looks okay.  This won't fix the problem, but you can shorten the
> individual
> > > MAIL lines by removing "RECOVERED" and adding it to the end of
> > > "PAGE=oracle".  Same with "SERVICE" and "COLOR"
> > >
> > > "REPEAT=15m" will have to be on each MAIL line.
> > >
> > > You can also do "MAIL email1 at test.com,email2 at test.com ".
> > >
> > > So in the end, you get:
> > > PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
> > >      MAIL email1 at test.com,email2 at test.com REPEAT=15m
> > >
> > >  I sent out a test alert using bbcmd hobbitd_alerts --test atgtier2app1
> > > > oracle which is a host on  my oracle page  and it shows that the rules
> > > match
> > > > and that it sends on the emails
> > > >
> > > > 2007-11-07 15:42:52 Using default environment file
> > > > /usr/lib/hobbit/server/etc/hobbitserver.cfg
> > > > 00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state
> Paging
> > > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > > 'atgtier2app1:oracle:oracle' against rule line 131
> > > > 00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
> > > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > > 'atgtier2app1:oracle:oracle' against rule line 132
> > > > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL email1 at test.com
> > > > SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
> > > > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
> > > > [12345] atgtier2app1:oracle CRITICAL (RED)" email1 at test.com'
> > > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > > 'atgtier2app1:oracle:oracle' against rule line 133
> > > > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL
> > > email2 at test.comSERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED'
> ***
> > > > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s "Hobbit
> > > > [12345] atgtier2app1:oracle CRITICAL (RED)" email2 at test.com'
> > > >
> > > >
> > > > I verified that my server can send mail out by sending a test message
> > > > using mailx to myself and I did receive it. I even took my
> troubleshooting
> > > a
> > > > step further and ran tcpdump on the network interface looking for
> anything
> > > > going to the remote mail server and saw SMTP traffic when i sent my
> test
> > > > message, but not my hobbitd_alert --test message. At this point I am
> > > > scratching my head. Is there is anything in hobbit to debug why
> messages
> > > are
> > > > not being sent out? I tried looking at some of the hobbit and postfix
> > > logs,
> > > > but nothing really indicated any problems.
> > >
> > >
> > > "hobbitd_alert --test" won't actually execute the alert rules.  It will
> just
> > > run through all of the alert rules and show you what matches and
> doesn't.
> > >
> > > Check the notifications.log file in your Hobbit log directory.  If
> Hobbit is
> > > doing what it should, you will see messages that say emails were sent
> out.
> > > If you see this and you aren't getting the emails, then it wouldn't be a
> > > problem with Hobbit that is causing it, and the problem is probably
> > > somewhere else.
> > >
> > >
> > > The hobbit server is running Linux (ubuntu 7.04 server) and hobbit 4.2.0
> > > >
> > > > Thanks for the help!
> > > >
> > > > -Paul
> > > >
> > > >
> > > >
> > > >
> > >
> >
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> > hobbit-unsubscribe at hswn.dk
> >
> >
> >
>
>
>
>
> --
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> Those who don't understand UNIX are condemned to reinvent it, poorly.
> --- Henry Spencer