[hobbit] Serious hobbit problem, client data truncated by server

[John G]

On 6/4/07, Gore, David W (David) <david.gore at verizonbusiness.com> wrote:
> I have a very serious hobbit problem.  Our hobbit has been working very
> well for more than a year.  I have rolled back some config files,
> bb-hosts, client-local.cfg, and hobbit-clients.cfg, on the hopes one of
> them may have a typo causing hobbit to act erratically.  Unfortunately,
> no luck.
>
> So what is the problem?  The client sends, msg.<host>.txt, as some of
> you may know, and you can see this file on the server or web page via
> the 'Client data' link.  Unfortunately, the hobbit server is truncating
> the '[ps]' listing which means you lose all the other entries after
> '[ps]' and now you are also going to start alarming on missing
> processes.
>
> Alarming and paging out the on-call on missing processes in the middle
> of the night and creating bogus tickets is very bad.  There isn't too
> much in the logs, but we do have something.
>
> Starting on June 02 we got this in bb-display.log:
>
> 2007-06-04 12:21:07 Whoops ! bb failed to send message - timeout
> 2007-06-04 12:21:07 hobbitd status-board not available
> 2007-06-04 14:21:47 Whoops ! bb failed to send message - timeout
> 2007-06-04 14:21:47 hobbitd status-board not available
> 2007-06-04 15:02:02 Whoops ! bb failed to send message - timeout
> 2007-06-04 15:02:02 hobbitd status-board not available
>
> Any ideas?  Henrik?
>
>
> Oh and of course the message size is more than adequate to handle the
> data. We have many hosts that send 2-3 times more data on average and
> nothing has changed on the client.
>
>
> David
>
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>
>

Look for network errors. Check duplex settings. Do ping tests with a
larger size.

John