Acknowledgements & History

[s_aiello at comcast.net]

All,

I was curious if there was a reason why when an alert is acknowledged, why 
that acknowledgement is not displayed in History. In my mind an 
acknowledgement is a state change, i.e. Red -> to Red-acked. This would also 
help when performing audits on help-desk responsiveness to alerts in Hobbit. 
It would also help, when an alert acknowledgement expires. presently my team 
treats the alert as a new incident. It would be very helpful if they could 
check the history and see that the alert was previously acknowledged and what 
the ack-blurb was.

Or are acks more of a BB legacy thing, and I should really be using 
disabled/maint of tests ?

Thoughts ?
 ~Steve