BBWIN MSG Ignore rule problem

[White, Bruce]

HI all,

 

We recently started running BBWIN on several machines.   The client is set
to run in local mode and I have configured a series of ignore rules in the
config file.  I copied the example and edited it.  Below is one of several:


 

 

<ignore logfile="Application" eventide="1711" />

 

Despite the ignore rule above, it is still setting the msg test to red.

 

red application: error - 2007/07/19 09:24:14 - gv_vserver (1711) -
WINDOM\psitacct 
 "Line device call cc_MakeCall, failed on Channel 15, Error:- Error reason =
10f -
 Can not accept event in current state."

 

 

Any ideas on what I have done wrong or is their a bug in BBWIN?

 

Thanks,

Bruce

 



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