email alert oddity

[Cortes, Manny]

Hello all,

Here's a mystery for you. We have an alert rule set up to alert a group of recipients of a "red" condition and, when the condition is relieved, to send a "recovered" email. a couple of days ago we noticed that we received the initial "red" email but no recovered email. alert and recovery emails went out for this exact same test before and after this one incident. We looked in notifications log in /var/log/hobbit and didn't even see that an alert email was attempted.


Also, shortly after the "red" alert was issued, the test timed out and went purple. Although this is not unusual, I believe we usually get a "recovered" email when it recovers from a "purple" condition as well.

Again, it doesn't appear to be a problem any longer, but it's bugging me that we can't figure out what caused this problem.

Any ideas where to look for clues?

Thanks,

Manny

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