[hobbit] Command Line Ack

[T.J. Yang]

>From: "Epp, Matthew Contractor PEO EIS AKO" <matthew.epp at us.army.mil>
>Reply-To: hobbit at hswn.dk
>To: "'hobbit at hswn.dk'" <hobbit at hswn.dk>
>Subject: RE: [hobbit] Command Line Ack
>Date: Wed, 6 Sep 2006 12:22:26 -0400
>
> > I'm pretty much finished my Remedy trouble ticket system for
> > Hobbit. There's
> > only one feature I'm trying to add to it. I'd like to send an
> > acknowledgement to Hobbit when a ticket is opened, and I'd
> > rather send it
> > via command line rather than through one of the cgi scripts
> > or mailack. Is
> > there a way to do this?
>
>Nevermind, I found the undocumented "./bb hobbitdack" command in the
>archives. :)
>You should add that to the man page for BB.
>
>Once I finish this script, I'll see about cleaning it up to make it a bit
>more standardized and possibly add it to the Shire. Oh and I'll try to add
>something to the WIKI as well!

Please contribute your work on hobbit wiki.
Last time I did this on BB, I didn't do  this part. I was able just to let 
alert trigger a remedy ticket.
There was no ack happened between remedy and BB server.
Looking forward to see you notes/scripts.

thanks in advance.

tj

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