[hobbit] RECOVERED alerts still sent outside of TIME window

Hubbard, Greg L greg.hubbard at eds.com
Tue May 30 15:51:00 CEST 2006


Maybe you need a "RECOVERED=ALWAYS" option for those who want to know
that things that they didn't receive a notification about are now
fixed...  (or NUISANCE=FULL or ...)

I personally prefer the approach you just suggested...

GLH 

-----Original Message-----
From: Henrik Stoerner [mailto:henrik at hswn.dk] 
Sent: Monday, May 29, 2006 4:29 PM
To: hobbit at hswn.dk
Subject: Re: [hobbit] RECOVERED alerts still sent outside of TIME window

Hi Eric,

On Thu, Dec 08, 2005 at 11:19:15AM -0500, Schwimmer, Eric E *HS wrote:
> 
> We just had one of our engineers get a rude awakening last night by a 
> UPS that had recovered from an error;  I had thought that the 
> RECOVERED pages were under the same TIME restrictions as normal 
> alerts, but a quick look at the code leads me to believe that this is
not so.

you're right that the recovery-messages are not filtered through the
TIME restrictions. I seem to recall there was a bit of discussion about
this quite some time ago, where some people requested that they be
informed about recoveries, whether they were inside the time-window or
not.

After thinking about this for 5 minutes, I've decided to change the
behaviour so recovery messages are dropped if they happen outside of the
permitted TIME setting. If anyone thinks this is wrong, speak up now.


Regards,
Henrik


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