recovered messages/SMS missing

Dominique Frise Dominique.Frise at unil.ch
Mon May 22 11:16:00 CEST 2006


Hi,

We use the RECOVERED keyword for all recipients defined in hobbit-alerts.cfg.

We noticed a problem for hosts where alerting for a given service is excluded 
during a certain time. When a problem occurs on the service -out of the 
exclusion time-, the yellow/red alarms get sent. When the problem is resolved 
though, there is no recovered confirmation message/SMS. This issue is not 
related to the amount of time the service was down.


Example configuration and logs:

----hobbit-alerts.cfg----
...
...
# Do not send anything for given service(s) during period of time
HOST=test3 SERVICE=http TIME=*:0305:0315
...
...
# Rules by administrator
HOST=test3
MAIL test at example.com REPEAT=24h RECOVERED
SCRIPT /usr/local/sendsms 0123456789 COLOR=red FORMAT=SMS REPEAT=24h RECOVERED
...
...
--------------------------

-----notification.log-----
Mon May 22 10:23:54 2006 test3.http (13.22.8.8) test.example at com 1148286234 600
Mon May 22 10:24:34 2006 test3.http (13.22.8.8) 0123456789 1148286234 600
...
...
--------------------------

------histfile for test3----------
Last 50 log entries (Full HTML log)
Date 	Status 	Duration
Mon May 22 10:24:15 2006 	green 	0:40:50
Mon May 22 10:23:54 2006 	red 	0:00:21
----------------------------------



Is this a bug or a is something wrong with the exclusion specification?

Thanks

Dominique
UNIL - University of Lausanne



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