[hobbit] help with setting up pager rule

[smith.js.8 at pg.com]

Ah, my bad.

Thanks!


Scott




                                                                                                                                              
                      Larry Barber                                                                                                            
              <lebarber at gmail.com>       To:     hobbit at hswn.dk                                                                               
                                         cc:                                                                                                  
               01/27/2006 03:25 PM       Subject:     Re: [hobbit] help with setting up pager rule                                            
          Please respond to hobbit                                                                                                            
                                                                                                                                              
                                                                                                                                              




You have the TIME filter backwards, it needs to be
W:0000:0800,W:1700:2400,06:0000:2400, the way you have it it will only pass
alerts on weekdays from 8:00 to 5:00.

Thanks,
Larry Barber

On 1/27/06, smith.js.8 at pg.com <smith.js.8 at pg.com> wrote:
I'm having problems getting a pager rule to work. What I want is to get paged
for any conn (connection) that is down more than 10 minutes, but not during
"normal business hours" (ie, M-F 8a-5p).

Here is what I have:

HOST=%.*\.(na|internal)\.pg\.com SERVICE=conn TIME=W:0800:1700 DURATION>10
    SCRIPT /usr/local/bin/skytel 800####### FORMAT=sms

Here's what happens. I get paged during the middle of the day when a system goes
down.

If I run the rule through the "test" mode, then it says it fails on the duration
rule. So if I remove the duration rule and test again, then it says it fails on
the time rule.

But, as I said, I'm getting pages in the middle of the day (when we're doing
maintenance).

Thoughts? Am I writing this rule correctly?




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