[hobbit] Alert Acknowledgment Codes

Daniel J McDonald dan.mcdonald at austinenergy.com
Tue Jan 25 01:10:48 CET 2005

On Mon, 2005-01-24 at 17:07 -0700, Charles Jones wrote:
> Would it be possible, when the status of something goes Red, to have the 
> code printed somewhere on the status page, so that one could use the 
> "Acknowledge alert" option and copy/paste it in, rather than having to 
> get the incident code from email/pager?  If we wanted to be really 
> spiffy the acknowledge alert could even have a dropdown/list of current 
> alerts so you wouldn't even have to type it :)

Then you wouldn't know that the person who was supposed to be notified
really was...  Making them copy it off a pager is a cheap "2-factor"

Daniel J McDonald, CCIE # 2495, CNX
Austin Energy

dan.mcdonald at austinenergy.com

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