[hobbit] alerts

[kevin grady]

Yep. Didn't read enough. Thanks guys


On Thu, 24 Feb 2005 22:31:16 +0100, Henrik Stoerner <henrik at hswn.dk> wrote:
> On Thu, Feb 24, 2005 at 04:06:54PM -0500, kevin grady wrote:
> > Is their functionality in hobbit to do alert escalation? I read
> > through the man page and nothing jumps out as a method to do this.
> 
> It was mentioned a few days ago - Feb 14 - when Brent McCrackin
> also asked for it.
> 
> You can do part of it with the "duration" settings. But the one thing
> that Hobbit cannot do right now is the BB way of escalating alerts;
> right now, if someone ack's an alert, it turns off alerts for all
> recipients. BB continues to send alerts to those recipients that are
> marked for escalation.
> 
> > ask because we have a small 4 man rotation of oncall personal and I'd
> > like to setup all alerts to go the primary oncall contact and if no
> > acknowledgement has been made in X amount of time, send out an alert
> > to the group. That way everyone keeps their pagers on, but only the
> > primary receives the first alert. Any assistance is appreciated.
> 
> That should be possible with the DURATION settings. I see Tom has
> already provided some examples :-)
> 
> 
> Henrik
> 
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