[hobbit] New Features #2

[Asif Iqbal]

On Tue, Apr 19, 2005 at 10:44:36AM, Marsh, Ian wrote:
>  
> 
>   Whilst we're on the subject of new features would it be possible to
> have easier access to the acknowledgement code for an alert? As things

I like that idea too

> stand at the moment the only place that you can get the ack code is on

Actually in a situation like that I query against hobbitdboard to get
the ACKCODE

bb 127.0.0.1 "hobbitdboard" | grep HOSTNAME | grep SERVICE

man bb for more details

> the email notification that gets sent out once the alert has been
> triggered. With our setup this means that we have to wait for the
> frontline support people to contact us before we can ack the alert, even
> if we knew about it as soon as it happened. 
> 

-- 
Asif Iqbal
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