<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif">That's what I meant when I asked if one of the environment variables is not set.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, 24 Mar 2021 at 11:29, Neal, Jonathan W via Xymon <<a href="mailto:xymon@xymon.com">xymon@xymon.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><br><br><br>---------- Forwarded message ----------<br>From: "Neal, Jonathan W" <<a href="mailto:wes.neal@verizon.com" target="_blank">wes.neal@verizon.com</a>><br>To: Clovis Otteson <<a href="mailto:clovis@ipost.com" target="_blank">clovis@ipost.com</a>><br>Cc: "<a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>" <<a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>><br>Bcc: <br>Date: Wed, 24 Mar 2021 07:29:18 -0400<br>Subject: Re: [E] Re: [Xymon] Weird email alerts issue<br><div dir="ltr"><div dir="ltr">It does not, but I did figure out the issue this morning. Somehow when I re-did all the rules I didn't even create an $sms-ems-oncall alias, so that is why it was trying to message SERVICE=conn. Pretty sure it is working as intended now. Thanks for the reply!<input name="virtru-metadata" type="hidden" value="{"email-policy":{"state":"closed","expirationUnit":"days","disableCopyPaste":false,"disablePrint":false,"disableForwarding":false,"enableNoauth":false,"persistentProtection":false,"expandedWatermarking":false,"expires":false,"isManaged":false},"attachments":{},"compose-id":"20","compose-window":{"secure":false}}"></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Mar 23, 2021 at 10:02 AM Clovis Otteson <<a href="mailto:clovis@ipost.com" target="_blank">clovis@ipost.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><br>
> ---------- Forwarded message ----------<br>
> From: "Neal, Jonathan W" <<a href="mailto:wes.neal@verizon.com" target="_blank">wes.neal@verizon.com</a>><br>
> To: "xymon >> <a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>" <<a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>><br>
> Cc:<br>
> Bcc:<br>
> Date: Mon, 22 Mar 2021 10:01:15 -0400<br>
> Subject: Weird email alerts issue<br>
> Running Xymon 4.3.28, have been since release. I rebuilt my alerts.cfg<br>
> file from scratch and I have a weird issue with alerts I can't figure out.<br>
><br>
> This seems to be happening on most if not all entries where I have a<br>
> SERVICE=conn. The only thing I really changed on all my entries was a new<br>
> mail alias for them, the actual rule itself is the same as before.<br>
><br>
> Entry looks like this:<br>
><br>
> HOST=$rcontrol<br>
> MAIL $rcontrolmail REPEAT=2h DURATION>10 RECOVERED<br>
> MAIL $rcontrolmail SERVICE=conn DURATION>10 REPEAT=2d<br>
> MAIL $rcontrolpage SERVICE=conn DURATION>10 REPEAT=1h<br>
> TIME=W:1300:2200<br>
> MAIL $sms-ems-oncall SERVICE=conn DURATION>10 REPEAT=2d<br>
><br>
> I get an alert, it emails the proper people tied to $rcontrolmail, but it<br>
> also tries to email SERVICE=conn .<br>
><br>
> I can see them in the email log.<br>
><br>
> Mon Mar 22 13:47:09 2021 host02.procs (159.98.104.166) SERVICE=conn[1022]<br>
> 1616420829 300<br>
><br>
> Mon Mar 22 12:59:03 2021 hostlan.disk (199.200.3.170) SERVICE=conn[725]<br>
> 1616417943 100<br>
><br>
> Anyone got an idea how to troubleshoot this or what might be causing it?<br>
><br>
Does the value of $rcontrol or $sms-ems-oncall end with a comma?<br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><br></div><div><a href="http://www.verizon.com" target="_blank"><img src="http://ss7.vzw.com/is/image/VerizonWireless/vz-sig-verizon?$defaultscale$"></a><br></div><div><br></div><div><div>Wes Neal</div><div>Engineer IV Spec-Ntwk Eng&Ops</div><div>EMS Support</div><div><br></div><div>O 8139871162</div><div> <a href="mailto:wes.neal@verizon.com" target="_blank">wes.neal@verizon.com</a></div></div></div></div></div>
<br><br><br>---------- Forwarded message ----------<br>From: "Neal, Jonathan W via Xymon" <<a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>><br>To: Clovis Otteson <<a href="mailto:clovis@ipost.com" target="_blank">clovis@ipost.com</a>><br>Cc: "<a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>" <<a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>><br>Bcc: <br>Date: Wed, 24 Mar 2021 07:29:18 -0400<br>Subject: Re: [Xymon] [E] Re: Weird email alerts issue<br>_______________________________________________<br>
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</blockquote></div>