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Jean, based on your answers it sounds like you could have multiple
issues going on. For the moment we'll assume your Server is setup
correctly. Here's what I would check.<br>
<br>
- Xymon Clients send their data to the Xymon Server on port 1984.
Are you sure that port is open through your network firewalls
between the Client and the Server? I like to use <b>nmap</b> for
testing ports. Here's the command you'd run on the Client to see if
it can see the Server. Obviously change the IP to your Server's IP
or hostname. If the Client sees port 1984 open on the Server then
we can rule out a network blockage. It may say port 1984 is
associated with bigbrother, which is normal. <br>
<b>nmap -PNp 1984 192.168.1.5</b><br>
<br>
- The Server's name or IP must be configured on each Client config
so the Client knows where to send it's data. On your Ubuntu Client
check <b>/etc/default/xymon-client</b> (this is the config file
that defines the Server IP or name. You can also define any Client
hostname you want so that it matches what you have defined in the
Server’s hosts.cfg file) Also check <b>/var/run/xymon/bbdisp-runtime.cfg</b>
(this is the currently running setting the client is using. if the
Server IP or name is wrong then fix it)<br>
<br>
<br>
<pre class="moz-signature" cols="72">Thank You,
Systems Admin
I/O Network Administration
<a class="moz-txt-link-abbreviated" href="mailto:support@ionetworkadmin.com">support@ionetworkadmin.com</a>
<a class="moz-txt-link-freetext" href="https://www.ionetworkadmin.com">https://www.ionetworkadmin.com</a>
</pre>
<div class="moz-cite-prefix">On 4/14/20 6:39 AM, Hyppolite, Jean
wrote:<br>
</div>
<blockquote type="cite"
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<div class="WordSection1">
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The
answers to the questions you asked are below. Thank you for
your response. Please let me know if you need any more
information<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>Issue 2.</b> First we need to determine
what sort of issue it is. Server, Client, or Network.<br>
<br>
- Does the Server successfully receive any other Client's
data? <span style="background:yellow;mso-highlight:yellow">
It looks like clienlog, conn, info and trends data is
received. Other columns don’t exist</span> <br>
- Are the Client systems remote or local on the Server's IP
network? <span style="background:yellow;mso-highlight:yellow">
Local. But different subnets and Remote</span><br>
- What OS are the new Client systems? <span
style="background:yellow;mso-highlight:yellow"> CENTOS 6.9
and Ubuntu 16.04LTS</span><br>
- How did you install the 'xymon-client' on the new Client
systems? <span style="background:yellow;mso-highlight:yellow">
Using </span><span
style="background:yellow;mso-highlight:yellow">yum install
-y xymon-client.x86_64 and apt-get install xymon-client</span><br>
- When you installed the 'xymon-client' were you at a console,
SSH'd in, or in a GUI? <span
style="background:yellow;mso-highlight:yellow">SSH</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks <o:p></o:p></p>
<p class="MsoNormal">Jean<br>
<br>
<span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1
1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> IO
Support <a class="moz-txt-link-rfc2396E"
href="mailto:support@ionetworkadmin.com"><support@ionetworkadmin.com></a>
<br>
<b>Sent:</b> Monday, April 13, 2020 4:54 PM<br>
<b>To:</b> Hyppolite, Jean <a
class="moz-txt-link-rfc2396E"
href="mailto:Jean.Hyppolite@umm.edu"><Jean.Hyppolite@umm.edu></a>;
<a class="moz-txt-link-abbreviated"
href="mailto:xymon@xymon.com">xymon@xymon.com</a><br>
<b>Subject:</b> Re: [Xymon] [External] Xymon configs<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt
2.0pt">
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align="center"> <b><span style="font-size:10.0pt;color:red">CAUTION:
</span></b><span style="font-size:10.0pt;color:black">This
message originated from a non UMMS, SOM, or FPI email
system. Hover over any links before clicking and use
caution opening attachments.</span><o:p></o:p></p>
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<div>
<p class="MsoNormal"><b>Issue 1.</b> Credentials for Xymon
Server's administrative web pages is controlled by the web
server software that's running on your Xymon Server box. I
use Apache. To accomplish your requirement you first need
to configure your web server to look for .htaccess and
.htpasswd files. If those files exist then it requires a
user/pass to be entered in order for the folder to be
accessible. Creating those files is easy, and defining the
credentials is also easy if you just need to make it private
for yourself with a single user/pass. But if you want to do
more than a few users you're gonna want to step up to a more
dynamic method of controlling the credentials because it can
quickly get out of hand. The result is that you can make
some content 'public' and some 'private' because the content
lives in password protected folders on your server. <br>
<br>
Email me privately and I can assist you if you want.<br>
<br>
<br>
<b>Issue 2.</b> First we need to determine what sort of
issue it is. Server, Client, or Network.<br>
<br>
- Does the Server successfully receive any other Client's
data?<br>
- Are the Client systems remote or local on the Server's IP
network?<br>
- What OS are the new Client systems?<br>
- How did you install the 'xymon-client' on the new Client
systems?<br>
- When you installed the 'xymon-client' were you at a
console, SSH'd in, or in a GUI?<br>
<br>
Your answers to these questions will point us to a
resolution.<br>
<br>
<br>
<o:p></o:p></p>
<pre>Thank You,<o:p></o:p></pre>
<pre>Systems Admin<o:p></o:p></pre>
<pre>I/O Network Administration<o:p></o:p></pre>
<pre><a href="mailto:support@ionetworkadmin.com" moz-do-not-send="true">support@ionetworkadmin.com</a><o:p></o:p></pre>
<pre><a href="https://www.ionetworkadmin.com" moz-do-not-send="true">https://www.ionetworkadmin.com</a><o:p></o:p></pre>
<div>
<p class="MsoNormal">On 4/13/20 2:20 PM, Hyppolite, Jean
wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<pre>I looked in the Ghost Clients page and there's nothing there(empty). The hostname on the client and server match. Any idea what else may be happening?<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>thanks<o:p></o:p></pre>
<pre>Jean<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>-----Original Message-----<o:p></o:p></pre>
<pre>From: Scott Birl <a href="mailto:scott.birl@temple.edu" moz-do-not-send="true"><scott.birl@temple.edu></a><o:p></o:p></pre>
<pre>Sent: Friday, April 10, 2020 10:38 AM<o:p></o:p></pre>
<pre>To: <a href="mailto:xymon@xymon.com" moz-do-not-send="true">xymon@xymon.com</a><o:p></o:p></pre>
<pre>Subject: RE: [External] [Xymon] Xymon configs<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>CAUTION: This message originated from a non UMMS, SOM, or FPI email system. Hover over any links before clicking and use caution opening attachments.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre> From: Xymon <a href="mailto:xymon-bounces@xymon.com" moz-do-not-send="true"><xymon-bounces@xymon.com></a> On Behalf Of Jean Hyppolite<o:p></o:p></pre>
<pre> Sent: Friday, April 10, 2020 09:32 AM<o:p></o:p></pre>
<pre> To: <a href="mailto:xymon@xymon.com" moz-do-not-send="true">xymon@xymon.com</a><o:p></o:p></pre>
<pre> Subject: [External] [Xymon] Xymon configs<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre> Hello,<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre> 1. How can I configure a username and password for the administrative section of xymon. Eg. Having a username and password required to enable/disable alerts?<o:p></o:p></pre>
<pre> 2. Currently only clientlog, conn,info and trends are showing as monitored for my linux clients. How can I have cpu,memory and disk show in the columns?<o:p></o:p></pre>
<pre> Can you assist<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>----<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>[1] Configuring a user/pass for a website is part of the webserver's job, and has nothing to do with Xymon.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>[2] Assuming that you have the Xymon client installed on those machines that you wish to monitor, are configured correctly, they should be sending data back.<o:p></o:p></pre>
<pre> One area you can check on your Xymon website is the "Ghost Clients" page ( /xymon-cgi/ghostlist.sh ) to see if the clients are reporting back with a short hostname -vs- FQDN.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>HTH<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>This e-mail and any accompanying attachments may be privileged, confidential, contain protected health information about an identified patient or be otherwise protected from disclosure. State and federal law protect the confidentiality of this information. If the reader of this message is not the intended recipient; you are prohibited from using, disclosing, reproducing or distributing this information; you should immediately notify the sender by telephone or e-mail and delete this e-mail.<o:p></o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Xymon mailing list<o:p></o:p></pre>
<pre><a href="mailto:Xymon@xymon.com" moz-do-not-send="true">Xymon@xymon.com</a><o:p></o:p></pre>
<pre><a href="http://lists.xymon.com/mailman/listinfo/xymon" moz-do-not-send="true">http://lists.xymon.com/mailman/listinfo/xymon</a><o:p></o:p></pre>
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