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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman"">You can tell xymon to use the IP address in the hosts.cfg file. Put testip in
the comment section of that host. See the hosts.cfg man page.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;mso-ascii-font-family:Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:"Times New Roman""><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;mso-fareast-font-family:"Times New Roman";font-weight:bold">From:</span></font></b><span style="mso-fareast-font-family:"Times New Roman""> Timothy Williams <tlwilliams4@vcu.edu>
<br>
<b><span style="font-weight:bold">Sent:</span></b> Thursday, August 01, 2019 10:02 AM<br>
<b><span style="font-weight:bold">To:</span></b> Jaime Kikpole <jkikpole@cairodurham.org><br>
<b><span style="font-weight:bold">Cc:</span></b> Root, Paul T <Paul.Root@CenturyLink.com>; xymon@xymon.com<br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [Xymon] Frequent purple alerts<o:p></o:p></span></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">I don't know about the DNS switching around, unless it is due to some DC synchronizing stuff, and one has a manual entry the other doesn't? Two
ways to circumvent that is to use the IP in the Xymon Settings file <servers> tag ( I think that is what you said you did), or add the internal IP to the server HOSTS file; both of which requires future editing if the IP of the hostname gets changed.<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">I should have mentioned that I use the tag </span></font><font size="3" face="Arial"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><clientlogretain>4</clientlogretain> </span></font><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"> in
my xymonclient_config.xml file to save multiple versions of the logs to give me some time to look at them and track changes from one file to another when I make a change.<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">Glad you are able to get it stable.<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">Tim Williams<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif">VCU Computer Center<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Verdana"><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">On Wed, Jul 31, 2019 at 4:33 PM Jaime Kikpole <<a href="mailto:jkikpole@cairodurham.org">jkikpole@cairodurham.org</a>> wrote:<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Sorry to resurrect this old thread, but I finally was able to grab the logs from the Xymon client during a purple alert. Usually, it would go back to green before I would notice,
could switch gears, and began working on it.<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Thanks, Timoth Williams, for pointing out the file uploading parts of the logs. Based on that, I found these lines in the xymonclient.log file:<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Courier New"><span style="font-size:11.0pt;font-family:"Courier New"">2019-07-31 15:25:38 Connecting to host 163.153.163.90<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Courier New"><span style="font-size:11.0pt;font-family:"Courier New"">2019-07-31 15:25:59 ERROR: Cannot connect to host
<a href="http://monitor1.cairodurham.org" target="_blank">monitor1.cairodurham.org</a> (163.153.163.90) : System.Management.Automation.MethodInvocationException: Exception calling "Connect" with "2" argument(s): "A connection attempt failed because the connected
party did not properly respond after a period of time, or established connection failed because connected host has failed to respond
<a href="http://163.153.163.90:1984" target="_blank">163.153.163.90:1984</a>" ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed
because connected host has failed to respond <a href="http://163.153.163.90:1984" target="_blank">
163.153.163.90:1984</a></span></font><o:p></o:p></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">It looks like it was somehow resolving the FQDN (<a href="http://monitor1.cairodurham.org" target="_blank">monitor1.cairodurham.org</a>) to its external IP address instead of
its internal IP address. I'm not sure why. I just checked the DNS settings and they're the same as another Windows 2012R2 server that isn't having this issue.<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">I changed the FQDN to the internal IP address and restarted the service. Everything went green almost immediately.<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Any idea how it could resolve to the public IP address 2 - 4 each day but only for a few hours total each day?<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" face="Times"><span style="font-size:11.0pt;font-family:"Times",serif"><o:p> </o:p></span></font></p>
<p style="margin-bottom:7.5pt;line-height:12.0pt"><b><font size="2" color="#212121" face="Helvetica"><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#212121;font-weight:bold">Jaime Kikpole<o:p></o:p></span></font></b></p>
<p style="margin-bottom:7.5pt;line-height:10.5pt"><b><font size="1" color="#212121" face="Helvetica"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#212121;font-weight:bold">Director of Technology & Innovations</span></font></b><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
<b><font color="#212121"><span style="color:#212121;font-weight:bold">Cairo-Durham Central School District</span></font></b><br>
<font color="#212121"><span style="color:#212121">(518) 622-8543, x59500</span></font><br>
<a href="http://www.cairodurham.org" target="_blank"><font color="#477ccc"><span style="color:#477CCC">cairodurham.org</span></font></a><o:p></o:p></span></font></p>
<p style="margin-bottom:7.5pt;line-height:10.5pt"><b><font size="1" color="#212121" face="Helvetica"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#212121;font-weight:bold">Technical Support:</span></font></b><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
<font color="#212121"><span style="color:#212121"><a href="mailto:help@cairodurham.org" target="_blank"><font color="#477ccc"><span style="color:#477CCC">help@cairodurham.org</span></font></a></span></font><br>
<a href="http://go.cairodurham.org/techtips" target="_blank"><font color="#477ccc"><span style="color:#477CCC">go.cairodurham.org/techtips</span></font></a><o:p></o:p></span></font></p>
<p><font size="2" face="Times"><span style="font-size:11.0pt;font-family:"Times",serif"><img border="0" id="_x0000_i1026" src="https://drive.google.com/uc?id=0B32Ps_1NR-hMUjV4UkltYk1nTXM&export=download" alt="Google Certified Educator, Level 1"><img border="0" id="_x0000_i1027" src="https://drive.google.com/uc?id=0B32Ps_1NR-hMRnMxZkt6LTVEZTA&export=download" alt="Google Certified Educator, Level 2"><a href="https://www.credential.net/d24m9rrp" target="_blank"><span style="text-decoration:none;text-underline:none"><img border="0" width="96" height="96" id="_x0000_i1028" src="https://api.accredible.com/v1/frontend/credential_website_embed_image/badge/13415328"></span></a><o:p></o:p></span></font></p>
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