<div dir="ltr"><div>Hi Paul,<br><br></div>I can't find any reference to <a href="http://rsvcs.pl">rsvcs.pl</a> together with Xymon, so I think that may be something developed in-house by your company - it is not part of Xymon, and it does not seem to be a community add-on, so you can't expect much support from us. That said, 'Status unchanged' does not mean that it is not working - it means exactly that - that the status has not changed. If it is not working, it is probably purple. It is unclear from your screenshot / copy / paste, what colour the status is here.<br><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><span><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">
<div style="TEXT-ALIGN:left"><span style="FONT-SIZE:12px"><span style="FONT-FAMILY:arial,helvetica,sans-serif">Kind regards,<br><br>SebA<br><br></span></span></div></div></div></div></div></div></div></span></div></div></div>
<br><div class="gmail_quote">On 10 April 2018 at 22:18, Jayaraj, Paul J <span dir="ltr"><<a href="mailto:Paul.Jayaraj@charter.com" target="_blank">Paul.Jayaraj@charter.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="color:#1f497d">I tried restarting xymon to no avail.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d">But had to bypass some of the checks, modifying the script to get around this issue.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<div><span class="">
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1f497d">Thank you,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1f497d">Paul J<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="color:#00629b"><img id="m_-2405393980906182421_x0000_i1026" src="cid:image001.png@01D3D0DF.3E0B51D0" alt="2211_Email Signature_Logo" width="90" height="28"></span></b><b><span style="color:#2e74b5"><u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#2e74b5">Paul Jayaraj</span></b><span style="font-size:9.0pt;color:#2e74b5"> |
<b>Systems Engineer<u></u><u></u></b></span></p>
</span><p class="MsoNormal"><b><span style="font-size:9.0pt;color:#2e74b5">Charter Communications<u></u><u></u></span></b></p>
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<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Scot Kreienkamp [mailto:<a href="mailto:Scot.Kreienkamp@la-z-boy.com" target="_blank">Scot.Kreienkamp@la-z-<wbr>boy.com</a>]
<br>
<b>Sent:</b> Tuesday, April 10, 2018 2:39 PM<br>
<b>To:</b> Jayaraj, Paul J <<a href="mailto:Paul.Jayaraj@charter.com" target="_blank">Paul.Jayaraj@charter.com</a>>; <a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a><br>
<b>Subject:</b> RE: Support Contacts - Xymon Product Support<u></u><u></u></p>
</div>
</div><span class="">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="color:#1f497d">As far as I know, nobody provides paid support. That said, have you tried restarting xymon? Are the processes running?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p id="m_-2405393980906182421c1-id-6"><b id="m_-2405393980906182421c1-id-39"><span style="font-size:9.0pt;font-family:"Calibri",sans-serif">Scot Kreienkamp |Senior Systems Engineer | La-Z-Boy Corporate</span></b><span style="font-size:8.0pt;font-family:"Calibri",sans-serif"><br id="m_-2405393980906182421c1-id-8">
One La-Z-Boy Drive| Monroe, Michigan 48162 | Office: 734-384-6403 | | Mobile: 7349151444 | Email:
<a href="mailto:Scot.Kreienkamp@la-z-boy.com" target="_blank">Scot.Kreienkamp@la-z-boy.com</a></span><span style="font-family:"Arial",sans-serif"><u></u><u></u></span></p>
<div>
<div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b>From:</b> Xymon [<a href="mailto:xymon-bounces@xymon.com" target="_blank">mailto:xymon-bounces@xymon.<wbr>com</a>]
<b>On Behalf Of </b>Jayaraj, Paul J<br>
<b>Sent:</b> Wednesday, April 4, 2018 12:51 PM<br>
<b>To:</b> <a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a><br>
<b>Subject:</b> [Xymon] Support Contacts - Xymon Product Support<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-left:.5in">Could someone provide support for Xymon<u></u><u></u></p>
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-left:.5in;background:black"><i><span style="font-size:13.5pt;color:#d8d8bf"><a href="http://rsvcs.pl" target="_blank">rsvcs.pl</a> - Version 1.7<u></u><u></u></span></i></p>
<p class="MsoNormal" style="margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-size:12.0pt"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="text-align:center" align="center"><span style="font-size:10.0pt;color:#87a9e5">Status unchanged in 11 hours, 43 minutes<br>
Status message received from xymond<br>
<a href="http://cdptpa-sysops-xymon-01.cdptpa.rr.com/xymon-cgi/svcstatus.sh?CLIENT=syrcny-bps-pr-app-01.bps.rr.com" target="_blank"><span style="color:#ffff44">Client data</span></a> available</span><span style="font-size:13.5pt;color:#d8d8bf"><u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-left:.5in">We’re experience issues in Xymon & Xymon hasn’t reported / refreshed since past 12 hours.<u></u><u></u></p>
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:9.0pt;color:#1f497d">Thank you,<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:9.0pt;color:#1f497d">Paul J<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="color:#00629b"><img id="m_-2405393980906182421Picture_x0020_1" src="cid:image001.png@01D3D0DF.3E0B51D0" alt="2211_Email Signature_Logo" width="90" height="28" border="0"></span><span style="color:#2e74b5"><u></u><u></u></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:9.0pt;color:#2e74b5">Paul Jayaraj</span></b><span style="font-size:9.0pt;color:#2e74b5"> |
<b>Systems Engineer<u></u><u></u></b></span></p>
</span><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:9.0pt;color:#2e74b5">Charter Communications<u></u><u></u></span></b></p><div><div class="h5">
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
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