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<p class="MsoNormal"><span style="font-size:11.0pt">Thanks Scott,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Not sure what’s up…the first link screen shot is attached, showing the list of “Service History”….and it only shows records as recent as Oct 10<sup>th</sup>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The second link to BigData was in error, and doesn’t show the graph I was after….here is the correct link and a screen shot as well.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sorry for the confusion on the second link.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">https://stats.servicenow.net/query_now_impala?start=1509613243000&end=1509642043000&resolution=60&metric=cpu_time_ms&aggregator=sum&filter_by=host:app129017.sjc5.service-now.com&group_by=node <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><img width="1775" height="703" id="Picture_x0020_1" src="cid:image001.png@01D353D6.984D0ED0"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Checking SAR output, and seeing TOP yesterday, there were periods where 800 – 1000% CPU came from user processes….in the past, the Service Hisotry (ShowFull HTML Log) would show spikes and high points that
could be clicked on and then TOP out collected from the time of the spike in CPU was displayed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hope this helps.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Mike<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Scot Kreienkamp <Scot.Kreienkamp@la-z-boy.com><br>
<b>Date: </b>Thursday, November 2, 2017 at 12:21 PM<br>
<b>To: </b>Mike Smith <mike.smith@servicenow.com>, "xymon@xymon.com" <xymon@xymon.com><br>
<b>Subject: </b>RE: Top output not current for host app129015.sjc5<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Just FYI, neither of your links work for me.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p id="c1-id-6"><strong id="c1-id-39"><span style="font-size:9.0pt;font-family:Calibri">Scot Kreienkamp | Senior Systems Engineer | La-Z-Boy Corporate</span></strong><span style="font-size:8.0pt;font-family:Calibri"><br id="c1-id-8">
One La-Z-Boy Drive | Monroe, Michigan 48162 | Office: 734-384-6403 | | Mobile: 7349151444 | Email: Scot.Kreienkamp@la-z-boy.com</span><span style="font-family:Arial"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Xymon [mailto:xymon-bounces@xymon.com]
<b>On Behalf Of </b>Mike Smith<br>
<b>Sent:</b> Thursday, November 2, 2017 9:03 AM<br>
<b>To:</b> xymon@xymon.com<br>
<b>Subject:</b> [Xymon] Top output not current for host app129015.sjc5</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Hi,</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Attempting to view TOP output by going to CPU</span><span style="font-size:11.0pt;font-family:Wingdings">à</span><span style="font-size:11.0pt">Service History</span><span style="font-size:11.0pt;font-family:Wingdings">à</span><span style="font-size:11.0pt">(Full
HTML log)</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Link:</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><a href="https://monitor01.iad9.service-now.com/xymon-cgi/history.sh?HISTFILE=app129015,sjc5,service-now,com.cpu&BARSUMS=15&ENTRIES=100&ENDTIME=1509626113&PIXELS=960&ENTRIES=all">https://monitor01.iad9.service-now.com/xymon-cgi/history.sh?HISTFILE=app129015,sjc5,service-now,com.cpu&BARSUMS=15&ENTRIES=100&ENDTIME=1509626113&PIXELS=960&ENTRIES=all</a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">This shows no data since October 10 and yet there was Datacenter alert for high CPU yesterday:
<a href="https://datacenter.service-now.com/em_alert.do?sys_id=05add5e7dbc28b402b157236bf961936" target="_blank">
Alert63284041</a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Here is another link shows crazy high CPU for an app node on this host yesterday:</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__stats.servicenow.net_instance-5Fview-3Fimpala-3Dtrue-26selection-3Dmetlifeprod-26start-3D1509538839000-26end-3D1509575439000-26defaultview-3Dtrue&d=DwMGaQ&c=Zok6nrOF6Fe0JtVEqKh3FEeUbToa1PtNBZf6G01cvEQ&r=RkGZooz_UYFCLVDrzYmwuvUgquaWZafLBm_-nHDx0RI&m=pACsD7f6Kunt_HaB-uBpuDN1WftxyAu4ds5_Qy2ywvc&s=g-1QC8JC4SoP9VaNmTxDlmpfgNWvXlBRVhe5qtBbLDs&e=">https://stats.servicenow.net/instance_view?impala=true&selection=metlifeprod&start=1509538839000&end=1509575439000&defaultview=true</a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">I’ve not checked other application nodes, but was curious what’s up?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Thanks,</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt">Mike</span><o:p></o:p></p>
<p style="line-height:10.5pt" id="c1-id-10"><span style="font-size:8.0pt;font-family:Arial;color:black">This message is intended only for the individual or entity to which it is addressed. It may contain privileged, confidential information which is exempt
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