<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-style-priority:99;
margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EpostStil19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor="white" lang="NO-BOK" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Sadly, I spoke to soon. It is definitely nagging with the recovered-messages, even though there is no RECOVERED tag in
the alerts.cfg file. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Sincerely,
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Even<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Fra:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Xymon [mailto:xymon-bounces@xymon.com]
<b>På vegne av</b> Even Hauge Juberg<br>
<b>Sendt:</b> tirsdag 28. mars 2017 11.28<br>
<b>Til:</b> Galen Johnson <Galen.Johnson@sas.com>; xymon@xymon.com<br>
<b>Emne:</b> Re: [Xymon] Annyoing logic in alerts.cfg<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">Thank you for your reply!<o:p></o:p></span></p>
<p><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">Yes, I believe I did try that, but it actually sending a "recovered" to all users in the list, but I must've misconfigured something or simply remembering wrong. It seems to be working
just as I want it now, I did add the "RECOVERED" to one user on the list - som maybe that did the trick? <o:p></o:p></span></p>
<p><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Sincerely<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Even<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:white">
<span style="font-family:"Calibri",sans-serif;color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p class="MsoNormal" style="background:white"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Fra:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Galen Johnson <</span><a href="mailto:Galen.Johnson@sas.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Galen.Johnson@sas.com</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Sendt:</b> 27. mars 2017 15:49<br>
<b>Til:</b> Even Hauge Juberg; </span><a href="mailto:xymon@xymon.com"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">xymon@xymon.com</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
<b>Emne:</b> Re: Annyoing logic in alerts.cfg</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
</div>
</div>
<div>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">Have you tried removing the recovered stanza? I thought Xymon only sent a recovered message if you explicitly tell it to on the alert itself:<o:p></o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">HOST=*<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> MAIL
</span><a href="mailto:someuser@example.com"><span lang="EN-US" style="font-family:"Calibri",sans-serif">someuser@example.com</span></a><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> DURATION>10 REPEAT=30 RECOVERED UNMATCHED<o:p></o:p></span></p>
</div>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">Check other rules to see if you are overriding it somewhere by telling it to explicitly send recover messages.<o:p></o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">NB: I had thought there was a global setting somewhere that would default it to on but I can't find it<o:p></o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">Basically, try commenting out<o:p></o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">HOST=* RECOVERED=1<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> IGNORE HOST=*<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">and see if it behaves like you want.<o:p></o:p></span></p>
</div>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">=G=<o:p></o:p></span></p>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:white">
<span style="font-family:"Calibri",sans-serif;color:black">
<hr size="2" width="98%" align="center">
</span></div>
<div id="divRplyFwdMsg">
<p class="MsoNormal" style="background:white"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Xymon <</span><a href="mailto:xymon-bounces@xymon.com"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">xymon-bounces@xymon.com</span></a><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">>
on behalf of Even Hauge Juberg <</span><a href="mailto:even.juberg@ntnu.no"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">even.juberg@ntnu.no</span></a><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Sent:</b> Monday, March 27, 2017 8:04 AM<br>
<b>To:</b> </span><a href="mailto:xymon@xymon.com"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">xymon@xymon.com</span></a><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
<b>Subject:</b> [Xymon] Annyoing logic in alerts.cfg</span><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> <o:p></o:p></span></p>
</div>
</div>
<div>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">Hi!<o:p></o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">I've been using Xymon for years and have recently begun to play around with the alerts.cfg, however, there is something I have been banging my head against the
wall with, for weeks now. So I am reaching out to this list in the hopes that someone out there might have the key to save me from eternal frustration.<o:p></o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">*snippet from my alerts.cfg*<o:p></o:p></span></p>
<p style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="background:white"><em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">HOST=* RECOVERED=1</span></em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> IGNORE HOST=*</span></em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">HOST=one-host SERVICE=http</span></em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> MAIL
</span></em><a href="mailto:someuser@domain.local"><span lang="EN-US" style="font-family:"Calibri",sans-serif">someuser@domain.local</span></a><em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> COLOR=red</span></em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> MAIL
</span></em><a href="mailto:someuser@domain.local"><span lang="EN-US" style="font-family:"Calibri",sans-serif;background:white">someuser@domain.local</span></a><em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"> DURATION>5 COLOR=red</span></em><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">What I'm trying to accomplish is to stop the "I'm OK - recovered" messages. Those messages are irrelevant, so I want those filtered out. The
problem though, is that the logic is completely off on this point. The first rule for some reason takes presedense, even though I have explicitly told it to only use that rule IF the host has recovered, no? <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">I want it to skip that rule, if it has not yet recovered, send mail to the first user immediately, then to the other user after 5 minutes,
but leave those users alone if the service is OK again. </span><span style="font-family:"Calibri",sans-serif;color:black">Is there a way to accomplish this? <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Sincerely, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black">Even<o:p></o:p></span></p>
</div>
<p style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</body>
</html>