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<p class="MsoNormal"><span style="color:#1F497D">Hi Bruce:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks for your rapid response. The server name was identical on both files.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">What really resolved the problem was a stop and start of the Xymon services and then<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">suddenly the emails started to come in.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I really appreciate your help and your time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Robert<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> White, Bruce [mailto:bewhite@fellowes.com] <br>
<b>Sent:</b> Tuesday, March 14, 2017 4:47 PM<br>
<b>To:</b> xymon@xymon.com<br>
<b>Cc:</b> Valentin, Robert <Robert.Valentin@fisglobal.com><br>
<b>Subject:</b> RE: Xymon Alerts conf file<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">A couple of things:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:#1F497D"><span style="mso-list:Ignore">1)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">The host name in the alerts.cfg needs to match the host name in the hosts.cfg. If hosts.cfg has a domain, then alerts needs, it.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="color:#1F497D"><span style="mso-list:Ignore">2)<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F497D">You have no COLOR= parm specified in your alert, so it will not when to send an alert. If you add COLOR=red after SERVICE=cpu, … the alert process will know to send an alert when one of those services
turns red.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">…….Bruce<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"><span style="font-size:7.5pt"> <o:p></o:p></span></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Bruce</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> <b>White</b></span><o:p></o:p></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7D7D7D">Senior Enterprise Systems Engineer | Phone: 1-630-671-5169
</span><span style="font-family:"Arial",sans-serif;color:#7D7D7D"> </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7D7D7D">|
<a href="mailto:BeWhite@fellowes.com">BeWhite@fellowes.com</a></span><span style="font-family:"Arial",sans-serif;color:#7D7D7D">
</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7D7D7D">|</span><span style="font-family:"Arial",sans-serif;color:#7D7D7D">
</span><a href="https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fellowesbrands.com&data=01%7C01%7CRobert.Valentin%40fisglobal.com%7Cb873380c49b24580899208d46b1b38b9%7Ce3ff91d834c84b15a0b418910a6ac575%7C0&sdata=YUHnstkadTGgz0qJa08lQ0rd0fZYCvdeqecdNKgkL%2FM%3D&reserved=0">www.fellowesbrands.com</a><o:p></o:p></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"> <o:p></o:p></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"><img border="0" width="240" height="52" id="IMG1" src="cid:image002.png@01D29D7E.4D2A1790"><o:p></o:p></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"> <o:p></o:p></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:gray">Disclaimer: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of
this message is not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you
have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Fellowes, Inc.</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#7D7D7D"><o:p></o:p></span></p>
<p class="f863b0ec-28fe-45a0-88b8-f62075808074"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#7D7D7D"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> Xymon [<a href="mailto:xymon-bounces@xymon.com">mailto:xymon-bounces@xymon.com</a>]
<b>On Behalf Of </b>Valentin, Robert<br>
<b>Sent:</b> Tuesday, March 14, 2017 10:56 AM<br>
<b>To:</b> <a href="mailto:xymon@xymon.com">xymon@xymon.com</a><br>
<b>Subject:</b> [Xymon] Xymon Alerts conf file<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m Robert Valentin and we installed the Xymon server on a Linux machine and a client on a mainframe running VSE<o:p></o:p></p>
<p class="MsoNormal">and the browser on the Linux server is reporting OK the alerts (yellow and red) for both hosts defined on the hosts.cfg.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The mainframe system programmer bring down a CICS and create a 90% disk utilization and is reported fine on the webpage.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I configure the sendmail service to received alerts thru emails defined on the alerts.cfg but I’m only receiving emails from
<o:p></o:p></p>
<p class="MsoNormal">the Xymon Server not for the client alerts from VSETEST.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here’s the alerts.cfg parameters set.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="817" height="81" id="Picture_x0020_5" src="cid:image003.png@01D29D7E.4D2A1790"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I execute the xymoncmd xymond_alert –test VSETEST disk and it founds a red alert on disk validate the rule to use on the alerts.cfg<o:p></o:p></p>
<p class="MsoNormal">file but no email is received.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does hostnames on the hosts.cfg need a the domain ID? Instead of VSETEST do I need to change the line to VSETEST.firstbank.local?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also try leaving only the HOST=VSETEST and inactivate the HOST=FBA06120.firstbank.local and no results.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I will appreciate any help on this matter.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Robert<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif">The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii)
do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank
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