<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Exchange Server">
<!-- converted from rtf -->
<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style>
</head>
<body>
<font face="Calibri" size="2"><span style="font-size:11pt;">
<div>Xymon Users,</div>
<div> </div>
<div>Having issues on both our prod and dev xymon systems.</div>
<div> </div>
<div>Dev issues are that the server side tests for conn, ntp and ssh are missing from the web page</div>
<div> </div>
<div>Prod issues are that selecting the icon for a specific host and test times out:</div>
<div> </div>
<div style="margin-top:5pt;margin-bottom:5pt;"><font face="Times New Roman" size="6"><span style="font-size:24pt;"><b>Gateway Time-out</b></span></font></div>
<div style="margin-top:5pt;margin-bottom:5pt;"><font face="Times New Roman" size="3"><span style="font-size:12pt;">The gateway did not receive a timely response from the upstream server or application.</span></font></div>
<div><img width="83" height="41" src="rtfimage://"></div>
<div>Please need assistance since our primary hobbit Meister is out on short term sick and is unavailable.</div>
<div> </div>
<div><font face="Script MT Bold" size="4"><span style="font-size:14pt;"><b>Scott Allen Rebman</b><font face="Calibri" size="2"><span style="font-size:11pt;">
<br>
</span></font><font face="Arial" size="2"><span style="font-size:10pt;">Solaris System Administrator
<br>
</span></font><font face="Arial" size="2"><span style="font-size:10pt;">HHS/HHSC/Contractor</span></font></span></font></div>
<div><font face="Arial" size="2"><span style="font-size:10pt;">TIERS Operations<font face="Calibri" size="2"><span style="font-size:11pt;">
<br>
</span></font><font face="Calibri" size="2"><span style="font-size:11pt;">(512)873-6864 (CrossPark)<br>
</span></font>(512) 549-0278 (Work Cell)</span></font></div>
<div>Scott.Rebman@hhsc.state.tx.us</div>
<div> </div>
<div> </div>
<div> </div>
<div> </div>
<div> </div>
</span></font>
</body>
</html>