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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sitting in a meeting so I’m not able to compare it to mine, but offhand I would stop the xymon server, make sure all the processes go away, then restart the
xymon server.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p id="c1-id-6" style="FONT-FAMILY: Arial"><span id="c1-id-7" style="FONT-SIZE: 8pt; FONT-FAMILY: Calibri; LETTER-SPACING: normal"><strong id="c1-id-39"><span id="c1-id-41" style="font-size:9pt">Scot Kreienkamp | Senior Systems Engineer | La-Z-Boy Corporate</span></strong><br id="c1-id-8">
</span><span id="c1-id-9" style="FONT-SIZE: 8pt; FONT-FAMILY: Calibri; LETTER-SPACING: normal">One La-Z-Boy Drive | Monroe, Michigan 48162 | Office: 734-384-6403 | | Mobile: 7349151444 | Email: Scot.Kreienkamp@la-z-boy.com</span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Rebman,Scott (HHSC Contractor) [mailto:Scott.Rebman@hhsc.state.tx.us]
<br>
<b>Sent:</b> Thursday, June 9, 2016 1:25 PM<br>
<b>To:</b> Scot Kreienkamp; xymon@xymon.com<br>
<b>Cc:</b> Mills,David (HHSC Contractor)<br>
<b>Subject:</b> RE: Server Side xymon tests are missing from web interface</span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Scot,</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Then I would say that the dynamic pages are not being created when selecting one of the test icons.</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">These are all of the xymon processes which are running:</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">ps -ef | grep xymon</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 20034 20033 0 Jun 08 ? 234:59 xymond --pidfile=/var/log/xymon/xymond.pid --restart=/export/xymon/server/tmp/x</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22561 20033 0 Jun 08 ? 0:10 xymond_channel --channel=stachg --log=/var/log/xymon/history.log xymond_history</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 23152 20033 0 Jun 08 ? 6:05 xymond_channel --channel=data --log=/var/log/xymon/data.log xymond_filestore --</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 20033 1 0 Jun 08 ? 0:12 /export/xymon-4.3.3/server/bin/xymonlaunch --config=/export/xymon-4.3.3/server/</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22571 22565 0 Jun 08 ? 196:17 xymond_rrd --rrddir=/export/xymon/data/rrd</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 15248 5824 0 12:23:28 ? 0:00 sh -c /home/hobbit/xymon/server/bin/xymon 10.235.157.56 "status 0FS_1536_wdcdev</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> root 15252 21693 0 12:23:29 pts/3 0:00 grep xymon</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22566 20033 0 Jun 08 ? 0:00 xymond_channel --channel=clichg --log=/var/log/xymon/hostdata.log xymond_hostda</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 5824 20033 0 11:43:56 ? 2:54 /usr/bin/perl /export/xymon/server/ext/sharedFSsrv.pl</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22569 22564 0 Jun 08 ? 97:02 xymond_rrd --rrddir=/export/xymon/data/rrd</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 15249 15248 0 12:23:28 ? 0:00 /home/hobbit/xymon/server/bin/xymon 10.235.157.56 status 0FS_1536_wdcdevhome2__</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22565 20033 0 Jun 08 ? 6:22 xymond_channel --channel=data --log=/var/log/xymon/rrd-data.log xymond_rrd --rr</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22564 20033 0 Jun 08 ? 24:54 xymond_channel --channel=status --log=/var/log/xymon/rrd-status.log xymond_rrd</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 13760 20033 1 12:14:26 ? 2:50 xymonnet --report --ping --checkresponse --timeout=10 --dns-timeout=2 --dnslog=</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22562 20033 0 Jun 08 ? 1:19 xymond_channel --channel=page --log=/var/log/xymon/alert.log xymond_alert --che</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22570 22563 0 Jun 08 ? 172:04 xymond_client</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 24997 19465 0 13:41:42 pts/1 0:04 tail -f /var/log/xymon/sharedFSsrv.log</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 23160 23152 0 Jun 08 ? 175:53 xymond_filestore --data</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22563 20033 0 Jun 08 ? 12:51 xymond_channel --channel=client --log=/var/log/xymon/clientdata.log xymond_clie</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22568 22561 0 Jun 08 ? 1:06 xymond_history</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> hobbit 22580 22562 0 Jun 08 ? 40:16 xymond_alert --checkpoint-file=/export/xymon/server/tmp/alert.chk --checkpoint-</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:14.0pt;font-family:"Script MT Bold";color:#1F497D">Scott Allen Rebman</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Solaris System Administrator
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">HHS/HHSC/Contractor</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">TIERS Operations</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
(512)873-6864 (CrossPark)<br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">(512) 549-0278 (Work Cell)</span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:Scott.Rebman@hhsc.state.tx.us">Scott.Rebman@hhsc.state.tx.us</a></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Scot Kreienkamp [<a href="mailto:Scot.Kreienkamp@la-z-boy.com">mailto:Scot.Kreienkamp@la-z-boy.com</a>]
<br>
<b>Sent:</b> Thursday, June 09, 2016 11:50 AM<br>
<b>To:</b> Rebman,Scott (HHSC Contractor); <a href="mailto:xymon@xymon.com">xymon@xymon.com</a><br>
<b>Cc:</b> Mills,David (HHSC Contractor)<br>
<b>Subject:</b> RE: Server Side xymon tests are missing from web interface</span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you can’t select any tests then make sure the xymon server processes are actually running. The individual test pages are generated
dynamically when you click on a test, so if the xymon server processes aren’t running all the tests will not be viewable. The rest of the pages are static pages that are regenerated every X minutes according to your settings. You can tell which are static
VS dynamic by looking at the url to see if it ends in .html. </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Rebman,Scott (HHSC Contractor) [<a href="mailto:Scott.Rebman@hhsc.state.tx.us">mailto:Scott.Rebman@hhsc.state.tx.us</a>]
<br>
<b>Sent:</b> Thursday, June 9, 2016 12:44 PM<br>
<b>To:</b> Scot Kreienkamp; <a href="mailto:xymon@xymon.com">xymon@xymon.com</a><br>
<b>Cc:</b> Mills,David (HHSC Contractor)<br>
<b>Subject:</b> RE: Server Side xymon tests are missing from web interface</span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Scot,</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">No all hosts have always been there. We had to migrate alerting from our prod xymon server to our dev xymon server because we could
not select any of the test on any hosts and get the details.</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The conn, ntp and ssh are conducted from the server as opposed to the client. And no conn test shows up for any host. We only have
noconn option for named http monitoring.</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">ntp and ssh are only added to specific hosts and are not appearing where they should be.</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks for a quick response though.</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:14.0pt;font-family:"Script MT Bold";color:#1F497D">Scott Allen Rebman</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">Solaris System Administrator
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">HHS/HHSC/Contractor</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">TIERS Operations</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><br>
(512)873-6864 (CrossPark)<br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">(512) 549-0278 (Work Cell)</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:Scott.Rebman@hhsc.state.tx.us">Scott.Rebman@hhsc.state.tx.us</a></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:1.0in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Scot Kreienkamp [<a href="mailto:Scot.Kreienkamp@la-z-boy.com">mailto:Scot.Kreienkamp@la-z-boy.com</a>]
<br>
<b>Sent:</b> Thursday, June 09, 2016 11:22 AM<br>
<b>To:</b> Rebman,Scott (HHSC Contractor); <a href="mailto:xymon@xymon.com">xymon@xymon.com</a><br>
<b>Subject:</b> RE: Server Side xymon tests are missing from web interface</span></p>
</div>
</div>
<p class="MsoNormal" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">That gateway timeout message did not originate from xymon.</span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">As for the server side, conn should be there unless the entry in the hosts file is tagged noconn. The other two require specific
tags in the hosts file. Did you just add it? It takes a few test iterations for new servers to show up.
</span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin-left:1.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Xymon [<a href="mailto:xymon-bounces@xymon.com">mailto:xymon-bounces@xymon.com</a>]
<b>On Behalf Of </b>Rebman,Scott (HHSC Contractor)<br>
<b>Sent:</b> Thursday, June 9, 2016 12:01 PM<br>
<b>To:</b><a href="mailto:xymon@xymon.com">xymon@xymon.com</a><br>
<b>Subject:</b> [Xymon] Server Side xymon tests are missing from web interface<br>
<b>Importance:</b> High</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Xymon Users,</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Having issues on both our prod and dev xymon systems.</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Dev issues are that the server side tests for conn, ntp and ssh are missing from the web page</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Prod issues are that selecting the icon for a specific host and test times out:</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><b><span style="font-size:24.0pt">Gateway Time-out</span></b></p>
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<p class="MsoNormal" style="margin-left:1.5in">The gateway did not receive a timely response from the upstream server or application.</p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";border:solid windowtext 1.0pt;padding:0in"><img border="0" width="83" height="41" id="_x0000_i1025" src="cid:image001.jpg@01D1C25A.F69AF290" alt="Image removed by sender."></span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Please need assistance since our primary hobbit Meister is out on short term sick and is unavailable.</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><b><span style="font-size:14.0pt;font-family:"Script MT Bold"">Scott Allen Rebman</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Solaris System Administrator
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HHS/HHSC/Contractor</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">TIERS Operations</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><br>
(512)873-6864 (CrossPark)<br>
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">(512) 549-0278 (Work Cell)</span></p>
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<p class="MsoNormal" style="margin-left:1.5in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:Scott.Rebman@hhsc.state.tx.us">Scott.Rebman@hhsc.state.tx.us</a></span></p>
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If you have received this communication in error, please notify us immediately by e-mail or by telephone at the above number. Thank you</span><span style="font-size:8.0pt;font-family:"Arial Narrow","sans-serif"">.</span></p>
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