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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'>Hi David<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'>Is the name "Netbackup Client Server" listed on the svcs page in the name column?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'>In Windows, services have a display name and a name. The display name is what is generally shown in Control Panel -> Services. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'>The name is what is listed on the svcs page in the left-most column (display name in the right-most) and I believe it is the name you will need to match. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'>Sometimes these can be quite different, for example, the service "SMS Agent Host" (displayname) has the name CcmExec.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue'>Zak </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:blue'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Xymon [mailto:xymon-bounces@xymon.com] <b>On Behalf Of </b>David Boyer<br><b>Sent:</b> 12 May 2016 15:57<br><b>To:</b> xymon@xymon.com<br><b>Subject:</b> [Xymon] Windows Service Checking<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><div><div><div><div><div><div><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'>I'm using Xymon 4.3.27 server and WinPSClient 2.15.<o:p></o:p></p></div><p class=MsoNormal>I've put the following lines in the analysis.cfg file.<o:p></o:p></p></div><p class=MsoNormal>SVC "Netbackup Client Service"<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>SVC XymonPSClient<br><br><o:p></o:p></p></div><p class=MsoNormal>Xymon correctly matches up the XymonPSClient on the SVCS page,<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>but the "Netbackup Client Server".<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>I've tried it with/without the quotes in the analysis.cfg file.<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>What am I missing?<br><br><o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>Thanks,<o:p></o:p></p></div><p class=MsoNormal>Dave<o:p></o:p></p></div></div></body></html>