<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
h2
        {mso-style-priority:9;
        mso-style-link:"Heading 2 Char";
        mso-margin-top-alt:auto;
        margin-right:0cm;
        mso-margin-bottom-alt:auto;
        margin-left:0cm;
        font-size:18.0pt;
        font-family:"Times New Roman","serif";
        font-weight:bold;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0cm;
        mso-margin-bottom-alt:auto;
        margin-left:0cm;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0cm;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.Heading2Char
        {mso-style-name:"Heading 2 Char";
        mso-style-priority:9;
        mso-style-link:"Heading 2";
        font-weight:bold;}
span.EmailStyle19
        {mso-style-type:personal;
        font-family:"Arial","sans-serif";
        color:blue;
        font-weight:normal;
        font-style:normal;
        text-decoration:none none;}
span.EmailStyle20
        {mso-style-type:personal;
        font-family:"Arial","sans-serif";
        color:blue;
        font-weight:normal;
        font-style:normal;
        text-decoration:none none;}
span.EmailStyle21
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page WordSection1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-AU" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">> I’ve done further testing on the Windows service reporting issue now and found that the format of analysis.cfg
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">> entries don’t seem to matter, they can be status= startup= or startup= status= or just status= and in all cases I get
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">> the color change but not the message change.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi, has this issue been addressed? I seem to be seeing the same behaviour with the latest (v2.00) WinPSClient and xymon server 4.3.18.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">In my case I just have the following in analysis.cfg<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">HOST=name<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">        SVC servicename<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Which would appear to be treated as just check that service is started in “client_config.c”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">   1367                                         if (!currule->rule.svc.stateexp && !currule->rule.svc.startupexp) {<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">   1368                                                 /* No criteria defined, so we'll assume they just want to check that the service is running */<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">   1369                                                 currule->rule.svc.stateexp = setup_expr("started", 0);<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">   1370                                         }<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The colour changes correctly if the service is stopped, but the message still says it is started!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I really don’t want my MS guys to get confused by this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Gavin Stone-Tolcher, IT Support Officer, Network Operations and Incident Response</span></b><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:red"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Information Technology Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The University of Queensland<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Level 4, Prentice Building, St Lucia 4072<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">T: +61 7 334 66645, M: +61 401 140 838<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">E:
</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:red"><a href="mailto:g.stone-tolcher@its.uq.edu.au"><span style="color:blue">g.stone-tolcher@its.uq.edu.au</span></a>
</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">W:
<a href="http://www.its.uq.edu.au"><span style="color:blue">www.its.uq.edu.au</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">ITS: Service. Team. Accountability. Results.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">IMPORTANT:</span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> This email and any attachments are intended solely
 for the addressee(s), contain copyright material and are confidential. We do not waive any legal privilege or rights in respect of copyright or confidentiality. Except as intended addressees are otherwise permitted, you do not have permission to use, disclose,
 reproduce or communicate any part of this email or its attachments. Statements, opinions and information not related to the official business of The University of Queensland are neither given nor endorsed by us. By using this email (including accessing any
 attachments or links) you agree we are not liable for any loss or damage of any kind arising in connection with any electronic defect, virus or other malicious code we did not intentionally include.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Please consider the environment before printing this email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CRICOS Code 00025B<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Xymon [mailto:xymon-bounces@xymon.com]
<b>On Behalf Of </b>Neil Simmonds<br>
<b>Sent:</b> Thursday, 6 February 2014 11:09 PM<br>
<b>To:</b> xymon@xymon.com<br>
<b>Subject:</b> Re: [Xymon] Bug in handling of Windows services<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">I’ve done further testing on the Windows service reporting issue now and found that the format of analysis.cfg entries don’t
 seem to matter, they can be status= startup= or startup= status= or just status= and in all cases I get the color change but not the message change.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">However, if I restart the server when the state has changed then the next client data send changes the messages, however
 if I then change the state of the services the message doesn’t change with the color again until I restart the server. I tested this on 2 different servers (1 running BBWin and 1 running XymonPSClient) and the results are below.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">State was stopped, Analysis.cfg is,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">        SVC AdobeARMservice startup=automatic status=started<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">        SVC CentennialClientAgent status=started<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">        SVC CentennialIPTransferAgent status=started startup=automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">           
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">Services started and this is seen<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green AdobeARMservice is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green CentennialClientAgent is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green CentennialIPTransferAgent is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">State was started, Analysis.cfg is this,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">        SVC Connect_Direct_v4.6.00 startup=automatic status=started<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">        SVC Spooler startup=automatic status=started<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">        SVC RemoteRegistry startup=automatic status=started<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">           
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">Services stopped and this is seen,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">red Connect_Direct_v4.6.00 is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">red Spooler is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">red RemoteRegistry is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">Restart server and the following are displayed for the 2 sets<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green AdobeARMservice is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green CentennialClientAgent is started/automatic - want started/Any<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green CentennialIPTransferAgent is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">red Connect_Direct_v4.6.00 is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">red Spooler is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">red RemoteRegistry is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">Restart bottom 3 services and I get,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green Connect_Direct_v4.6.00 is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green Spooler is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green RemoteRegistry is stopped/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">Restart server and next time client data is received I get<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green Connect_Direct_v4.6.00 is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green Spooler is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">green RemoteRegistry is started/automatic - want started/automatic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">both hosts just have the ip address, host name and “# CLASS:win32” in hosts.cfg<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Xymon [mailto:xymon-bounces@xymon.com]
<b>On Behalf Of </b>Neil Simmonds<br>
<b>Sent:</b> 05 February 2014 14:47<br>
<b>To:</b> xymon@xymon.com<br>
<b>Subject:</b> Re: [Xymon] Bug in handling of Windows services<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">I’ve been doing some further testing on this and as far as I can tell, I was wrong about this being a bug in Xymon, it is
 just very particular about the analysis.cfg file (and the bug is actually in the documentation).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">If I can’t narrow the problem down any further Henrik, I’ll send the data across to you. At the moment I’m thinking it’s
 the order of the values status= and started=. The documentation says status= first and then optionally started= however initial testing leads me to believe it’s the other way round.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">However I’m seeing some funnies when testing so I’m going to plot out a testing strategy and then run a full set of tests.
 Once I’ve done that I will post the conclusions to the board <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US">Neil.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt">
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Xymon [<a href="mailto:xymon-bounces@xymon.com">mailto:xymon-bounces@xymon.com</a>]
<b>On Behalf Of </b><a href="mailto:henrik@hswn.dk">henrik@hswn.dk</a><br>
<b>Sent:</b> 05 February 2014 11:55<br>
<b>To:</b> <a href="mailto:xymon@xymon.com">xymon@xymon.com</a><br>
<b>Subject:</b> Re: [Xymon] Bug in handling of Windows services<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p><span lang="EN-GB">Den 2014-02-05 12:51, Neil Simmonds skrev:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #1010FF 1.5pt;padding:0cm 0cm 0cm 4.0pt;margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif"">I believe there is a bug in the way Xymon handles Windows service data. I’ve always used BBWin agents
 and had the issue when a Service is in a stopped state that Xymon actually reports,</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Service is started/automatic - want started/automatic</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif"">This is with the analysis.cfg line of
</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif"">SVC Service status=started startup=automatic</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif"">I’m currently testing the WinPSClient and have found that I also get the same erroneous message with
 that. This suggests to me the Xymon is icorrectly handling the data from the client.</span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
</blockquote>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif"">Can you send me a copy of the client data from such a case? And the configuration data (analysis.cfg,
 hosts.cfg entry) please.</span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB">Regards,<br>
Henrik<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt">Name & Registered Office: EXPRESS GIFTS LIMITED, 2 GREGORY ST, HYDE, CHESHIRE, ENGLAND, SK14 4TH, Company No. 00718151.</span><span lang="EN-GB"><o:p></o:p></span></p>
<div style="border:none;border-bottom:solid windowtext 1.5pt;padding:0cm 0cm 1.0pt 0cm">
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt">Express Gifts Limited is authorised and regulated by the Financial Conduct Authority</span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-GB">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt">NOTE: This email and any information contained within or attached in a separate file is confidential and intended solely for the Individual to whom it is addressed. The information or data included
 is solely for the purpose indicated or previously agreed. Any information or data included with this e-mail remains the property of Findel PLC and the recipient will refrain from utilising the information for any purpose other than that indicated and upon
 request will destroy the information and remove it from their records. Any views or opinions presented are solely those of the author and do not necessarily represent those of Findel PLC. If you are not the intended recipient, be advised that you have received
 this email in error and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited. No warranties or assurances are made in relation to the safety and content of this e-mail and any attachments. No liability is accepted
 for any consequences arising from it. Findel Plc reserves the right to monitor all e-mail communications through its internal and external networks. If you have received this email in error please notify our IT helpdesk on +44(0) 1254 303030</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt"> </span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt">Name & Registered Office: EXPRESS GIFTS LIMITED, 2 GREGORY ST, HYDE, CHESHIRE, ENGLAND, SK14 4TH, Company No. 00718151.</span><span lang="EN-GB"><o:p></o:p></span></p>
<div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt;padding:0cm 0cm 1.0pt 0cm">
<p class="MsoNormal" style="border:none;padding:0cm"><span lang="EN-GB" style="font-size:9.0pt">Express Gifts Limited is authorised and regulated by the Financial Conduct Authority</span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-GB">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt">NOTE: This email and any information contained within or attached in a separate file is confidential and intended solely for the Individual to whom it is addressed. The information or data included
 is solely for the purpose indicated or previously agreed. Any information or data included with this e-mail remains the property of Findel PLC and the recipient will refrain from utilising the information for any purpose other than that indicated and upon
 request will destroy the information and remove it from their records. Any views or opinions presented are solely those of the author and do not necessarily represent those of Findel PLC. If you are not the intended recipient, be advised that you have received
 this email in error and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited. No warranties or assurances are made in relation to the safety and content of this e-mail and any attachments. No liability is accepted
 for any consequences arising from it. Findel Plc reserves the right to monitor all e-mail communications through its internal and external networks. If you have received this email in error please notify our IT helpdesk on +44(0) 1254 303030</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt"> </span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
</body>
</html>