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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Brandon,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">i think i can remember someone saying that this could be depending on the eMail client your are using.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">We had exactly the same with our Outlook environment: eMails coming from our Xymon system generated by html_mail.pl had a black background instead of a red one.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Adjusting the security settings (like embedded images…) of Outlook did not change anything. Might have to do with the way Outlook is rendering eMail content.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">When we did the test to another eMail address which was configured in Thunderbird eMail client, everything was fine.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">I’m not sure if this matches to your problem, but it could be worth a try to test with another recipient using another eMail client.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Christian<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE">Christian Becker</span></b><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE"><br>
IT-Services<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE"><a href="mailto:Christian.Becker@rhein-zeitung.net"><span style="color:#0563C1">Christian.Becker@rhein-zeitung.net</span></a></span><u><span lang="EN-US" style="color:#0563C1;mso-fareast-language:DE"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE">_________________________________</span><span lang="EN-US" style="color:#1F497D;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.0pt"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE">Mittelrhein-Verlag GmbH<br>
August-Horch-Straße 28<br>
D-56070 Koblenz</span><span style="color:#1F497D;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:2.0pt;line-height:10.0pt"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE">Verleger und Geschäftsführer: Walterpeter Twer<br>
Reg.-Gericht Koblenz HRB 121<br>
Finanzamt Koblenz Str.Nr. 22 65 10 285 2</span><span style="color:#1F497D;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:4.0pt"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:DE"><a href="http://www.rhein-zeitung.de/">www.rhein-zeitung.de</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="mso-fareast-language:DE">Von:</span></b><span style="mso-fareast-language:DE"> Xymon [mailto:xymon-bounces@xymon.com]
<b>Im Auftrag von </b>Brandon Dale<br>
<b>Gesendet:</b> Mittwoch, 17. Dezember 2014 00:43<br>
<b>An:</b> xymon@xymon.com<br>
<b>Betreff:</b> [Xymon] html_mail.pl colour<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-AU">I am trying to setup HTML email alerts, I found this script on xymonton which appears to be exactly what I need
<a href="https://wiki.xymonton.org/doku.php/alerts:html_mail">https://wiki.xymonton.org/doku.php/alerts:html_mail</a> I followed the instructions and added it to my alerts.cfg.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">It successfully sends HTML emails, however it doesn’t seem to contain a colour to match the alert which I think it should? I assumed I would get a line down the left side similar to what you see on the xymon webpages.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">This is what I get emailed:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="mso-fareast-language:EN-AU"><img border="0" width="897" height="413" id="Picture_x0020_3" src="cid:image001.png@01D019D2.FCCACC80"></span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">If I look at the HTML source for the email I think based on this I can assume the scripts logic is successfully matching the alert colour to the correct .gif it needs:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="background:yellow;mso-highlight:yellow"><body background="<a href="cid:bkg-red.gif">cid:bkg-red.gif</a>"></span><span lang="EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU">I checked on the xymon server and these files appear to exist where they need to:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">usr/lib/xymon/server/www/gifs# ls<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">arrow.gif bkg-red.gif clear.gif favicon-purple.ico green-recent.gif red-ack.gif xymonbody.css<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">bkg-blue.gif bkg-yellow.gif clear-recent.gif favicon-red.ico purple-ack.gif red.gif yellow-ack.gif<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">bkg-clear.gif blue-ack.gif favicon-blue.ico favicon-unknown.ico purple.gif red-recent.gif yellow.gif<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">bkg-green.gif blue.gif favicon-clear.ico favicon-yellow.ico purple-recent.gif unknown.gif yellow-recent.gif<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">bkg-purple.gif blue-recent.gif favicon-green.ico green.gif README unknown-recent.gif zoom.gif<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">Am I doing something obivously wrong? And how do I go about troubleshooting this<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black">Note: <o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span lang="EN-AU" style="color:black"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-AU" style="color:black">This example is from a custom test, but I don’t think that could be the cause of the problem as the script is determing the colour of the alert as expected.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo2"><![if !supportLists]><span lang="EN-AU" style="color:black"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-AU" style="color:black">Xymon 4.3.17 running on Debian 6<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU" style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-AU" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#000097">Brandon
</span></b><span lang="EN-AU" style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p> </o:p></span></p>
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