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<p class="MsoNormal"><span lang="EN-US">Hi.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">A while ago, we upgraded to 4.3.15. It seems like the alert repeat setting isn’t working, only the first alert is sent. We have an on-call person that receives the first alert via SMS after 7 minutes. It should then repeat
every 15 minutes. The rest of the team gets their first alert after 22 minutes.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Example conf (e-mail and phone numbers masked):<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SCRIPT /usr/local/xymon/server/ext/html_mail.pl alarms@domain.tld EXSERVICE=conn REPEAT=1d RECOVERED FORMAT=PLAIN<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SCRIPT /usr/local/xymon/server/ext/html_mail.pl alarms@domain.tld SERVICE=conn DURATION>1 REPEAT=1d RECOVERED FORMAT=PLAIN<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SCRIPT /usr/local/bin/sendsms.sh 111111 DURATION>7 FORMAT=SMS REPEAT=15<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SCRIPT /usr/local/bin/sendsms.sh 222222 DURATION>22 FORMAT=SMS REPEAT=15<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SCRIPT /usr/local/bin/sendsms.sh 333333 DURATION>22 FORMAT=SMS REPEAT=15<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SCRIPT /usr/local/bin/sendsms.sh 444444 DURATION>22 FORMAT=SMS REPEAT=15<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">From the notification log:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Mon Feb 10 05:43:15 2014 web01.apache2 (123.123.123.123) alarms@domain.tld 1392007395 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Mon Feb 10 05:51:15 2014 web01.apache2 (123.123.123.123) 111111 1392007875 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Mon Feb 10 06:05:17 2014 web01.apache2 (123.123.123.123) 222222 1392008717 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Mon Feb 10 06:05:17 2014 web01.apache2 (123.123.123.123) 333333 1392008717 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Mon Feb 10 06:05:17 2014 web01.apache2 (123.123.123.123) 444444 1392008717 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Strangely though, it seems like it was working on Feb 5, which was also after the upgrade. The only change done since then is the patch for xymonnet, and don’t see how this could affect the alerts?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Johan<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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