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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Hi Kris,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">That seems to be trying to use the client configuration rather than the server configuration.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Are you running this on the server host?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Are you running it from inside the server directory?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Have you checked the setting for MAIL in the config file it’s using?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Of course, I may be missing the point completely.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Carl<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Kris Springer [mailto:kspringer@innovateteam.com]
<br>
<b>Sent:</b> 11 November 2013 13:57<br>
<b>To:</b> Jeremy Laidman<br>
<b>Cc:</b> Carl Inglis; Xymon MailingList<br>
<b>Subject:</b> Re: [Xymon] not receiving alerts<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">Alright. Now we may be getting somewhere.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">When I run that command as user ubuntu, it attempts then hangs.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">ubuntu@ip:~$ su xymon -c xymoncmd echo "mail test" | $MAIL "Xymon [12345] VM-Firewall:proc CRITICAL (RED)"
<a href="mailto:support@innovateteam.com">support@innovateteam.com</a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">-bash: /var/mail/ubuntu: No such file or directory</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">Password:</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">2013-11-11 05:41:39 Using default environment file /usr/lib/xymon/client/etc/xymonserver.cfg</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">When I run the command as user root, it attempts then hangs.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">ubuntu@ip:~# sudo bash</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">root@ip:~# su xymon -c xymoncmd echo "mail test" | $MAIL "Xymon [12345] VM-Firewall:proc CRITICAL (RED)"
<a href="mailto:support@innovateteam.com">support@innovateteam.com</a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">bash: /var/mail/root: Permission denied</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">2013-11-11 05:44:20 Using default environment file /usr/lib/xymon/client/etc/xymonserver.cfg</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">When I run that command as user xymon, it attempts then hangs.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">root@ip:~# su xymon</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">xymon@ip:/home/ubuntu$ su xymon -c xymoncmd echo "mail test" | $MAIL "Xyon [12345] VM-Firesall:proc CRITICAL (RED)"
<a href="mailto:support@innovateteam.com">support@innovateteam.com</a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">bash: /var/mail/xymon: No such file or directory</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">Password:</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">2013-11-11 05:47:16 Using default environment file /usr/lib/xymon/client/etc/xymonserver.cfg</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">I have to CTRL+C to stop it when it hangs, and I never receive any emails from these tests.<o:p></o:p></span></p>
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<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#990000">Thank you.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#990000;background:white">------------------------------------------------</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:#990000;background:white">Kris Springer</span></b><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><i><span style="color:#990000;background:white">=======================</span></i><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Sun, Nov 10, 2013 at 4:15 PM, Jeremy Laidman <<a href="mailto:jlaidman@rebel-it.com.au" target="_blank">jlaidman@rebel-it.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">On 11 November 2013 07:19, Kris Springer <<a href="mailto:kspringer@innovateteam.com" target="_blank">kspringer@innovateteam.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">When I run the following command it works and I receive an email immediately.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000">su xymon -c echo "mail test" | mail -s "Xymon [12345] VM-Firewall:proc CRITICAL (RED)"
<a href="mailto:support@innovateteam.com" target="_blank">support@innovateteam.com</a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:#990000"><o:p> </o:p></span></p>
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<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#990000">Thank you.</span><o:p></o:p></p>
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<p class="MsoNormal"><br>
The environment might have something to do with it, so should be tested, and at least eliminated from our enquiries. When Xymon runs the command, it does so using the Xymon server environment, including PATH and MAIL. To test, try running the command like
this:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">su xymon -c xymoncmd<o:p></o:p></p>
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<p class="MsoNormal">echo "mail test" | $MAIL "Xymon [12345] VM-Firewall:proc CRITICAL (RED)"
<a href="mailto:support@innovateteam.com" target="_blank">support@innovateteam.com</a><span style="color:#888888"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888">J<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#888888"><o:p> </o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<span id="ppe_48">
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<font face="Calibri">Carl Inglis </font> <font size="2" face="Calibri"><b><br>
Systems Administrator</b><br>
<br>
<b>Rakon UK Limited</b><br>
</font><font size="1" face="Calibri">Dowsett House, Sadler Road, Lincoln LN6 3RS, United Kingdom<br>
Tel: +44 1522 812630 | Fax: +44 1522 812664 | Mob: +44 7786 552915</font><br>
<font color="#34b233" size="1" face="Calibri">Carl.Inglis@rakon.com | www.rakon.com</font></div>
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This message together with any attachments contains confidential information and may be<br>
subject to privilege. If you are not the intended recipient you may not distribute it in any<br>
way, you must notify the sender immediately and delete any copies of the message along<br>
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<em>Rakon UK Ltd is a limited company registered in England and Wales. <br>
Registered Office: Dowsett House, Sadler Road, Lincoln LN6 3RS <br>
Company Registration Number: 5128090. <br>
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Please be aware that Rakon UK Limited may monitor email traffic data<br>
including the date, time, subject line, sender and recipients for the <br>
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