<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;color:rgb(153,0,0)">Here's my new alerts.cfg file. It didn't change anything though. I'm still not receiving alerts. To force a trouble situation I've got a line in my hosts file that's checking for ssh on a machine that has it turned off so it will cause a red alert. </div>
<div class="gmail_default" style="font-family:arial,helvetica,sans-serif;color:rgb(153,0,0)"><br></div><div class="gmail_default"><div class="gmail_default"><font color="#990000" face="arial, helvetica, sans-serif">HOST=*</font></div>
<div class="gmail_default"><font color="#990000" face="arial, helvetica, sans-serif"> MAIL <a href="mailto:support@innovateteam.com">support@innovateteam.com</a> COLOR=red RECOVERED NOTICE</font></div><div style="color:rgb(153,0,0);font-family:arial,helvetica,sans-serif">
<br></div></div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><div><span style="color:rgb(153,0,0)">Thank you.</span><br></div><div><div><font style="background-color:rgb(255,255,255)" color="#990000">------------------------------------------------<br>
</font></div><div><b><font style="background-color:rgb(255,255,255)" color="#990000">Kris Springer</font></b></div><div><i><font style="background-color:rgb(255,255,255)" color="#990000"><br></font></i></div><div><i><font style="background-color:rgb(255,255,255)" color="#990000">=======================</font></i></div>
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<br><br><div class="gmail_quote">On Sat, Nov 9, 2013 at 6:26 AM, Carl Inglis <span dir="ltr"><<a href="mailto:Carl.Inglis@rakon.com" target="_blank">Carl.Inglis@rakon.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
<div lang="EN-GB" link="blue" vlink="purple">
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<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Try having the HOST entry on one line, and the other entries on another line:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">HOST=*<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> MAIL <a href="mailto:support@innovateteam.com" target="_blank">support@innovateteam.com</a> RECOVERED NOTICE<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">(I don’t know if your color keyword is valid with the commas)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">The documentation says that the first line is the host line, the other lines are one per recipient. So you could have:<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">HOST=*<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> MAIL
<a href="mailto:first-line-support@example.com" target="_blank">first-line-support@example.com</a> COLOR=yellow DURATION>10m NOTICE RECOVERED<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> MAIL
<a href="mailto:second-line-support@example.com" target="_blank">second-line-support@example.com</a> COLOR=yellow DURATION>1h NOTICE RECOVERED<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> MAIL
<a href="mailto:support-manager@example.com" target="_blank">support-manager@example.com</a> COLOR=yellow DURATION>5h NOTICE RECOVERED<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> MAIL
<a href="mailto:second-line-support@example.com" target="_blank">second-line-support@example.com</a> COLOR=red NOTICE RECOVERED<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> MAIL
<a href="mailto:support-manager@example.com" target="_blank">support-manager@example.com</a> COLOR=red DURATION>120m NOTICE RECOVERED<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Hope that helps.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><br>
Carl<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif"> Kris Springer [mailto:<a href="mailto:kspringer@innovateteam.com" target="_blank">kspringer@innovateteam.com</a>]
<br>
<b>Sent:</b> 09 November 2013 08:54<br>
<b>To:</b> Carl Inglis<br>
<b>Cc:</b> <a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a><br>
<b>Subject:</b> Re: [Xymon] not receiving alerts<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(153,0,0)">Here's my alerts.cfg<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(153,0,0)"><u></u> <u></u></span></p>
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<div>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(153,0,0)">HOST=*</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(153,0,0)">COLOR=red,yellow</span><u></u><u></u></p>
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<div>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(153,0,0)">MAIL
<a href="mailto:support@innovateteam.com" target="_blank">support@innovateteam.com</a></span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(153,0,0)">RECOVERED</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(153,0,0)">NOTICE</span><u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
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<div>
<div>
<p class="MsoNormal"><span style="color:rgb(153,0,0)">Thank you.</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="color:rgb(153,0,0);background-color:white">------------------------------------------------</span><u></u><u></u></p>
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<p class="MsoNormal"><b><span style="color:rgb(153,0,0);background-color:white">Kris Springer</span></b><u></u><u></u></p>
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<p class="MsoNormal"><i><span style="color:rgb(153,0,0);background-color:white">=======================</span></i><u></u><u></u></p>
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<p class="MsoNormal"><u></u><br></p></div></div></div>
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</blockquote></div><br></div></div>