<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 12 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What’s your procmail log file say.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Paul Root - Senior Engineer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Managed Services Systems - CenturyLink<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ray Reuter [mailto:ray.reuter@gmail.com]
<br>
<b>Sent:</b> Tuesday, October 02, 2012 11:47 AM<br>
<b>To:</b> Root, Paul<br>
<b>Cc:</b> Jeremy Laidman; Ryan Novosielski; xymon@xymon.com<br>
<b>Subject:</b> Re: [Xymon] xymon-mailack<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">okay made a lot of progress now. It arrived at the server but never seems to either get parsed by the .procmail in the xymon home directory or not being processed correctly. Any ideas?<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal">Oct 2 12:33:31 localhost postfix/smtpd[31084]: connect from
<a href="http://domain.domain.com">domain.domain.com</a>[10.1.5.176]<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Oct 2 12:33:31 localhost postfix/smtpd[31084]: 4F53752F9: client=<a href="http://domain.domin.com">domain.domin.com</a>[10.1.5.176]<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Oct 2 12:33:31 localhost postfix/cleanup[31021]: 4F53752F9: message-id=<<a href="mailto:DC6ADFA346BED747BCA550CE3CAD9A5A12ACE3C867@domain.domain.com">DC6ADFA346BED747BCA550CE3CAD9A5A12ACE3C867@domain.domain.com</a>><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Oct 2 12:33:31 localhost postfix/qmgr[29282]: 4F53752F9: from=<<a href="mailto:Raymond.Reuter@domain.org">Raymond.Reuter@domain.org</a>>, size=1859, nrcpt=1 (queue active)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Oct 2 12:33:31 localhost postfix/smtpd[31084]: disconnect from
<a href="http://domain.domain.com">domain.domain.com</a>[10.1.5.176]<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Oct 2 12:33:31 localhost postfix/local[31089]: 4F53752F9: to=<<a href="mailto:xymon@domain.domain.com">xymon@domain.domain.com</a>>, relay=local, delay=0.02, delays=0/0.01/0/0.01, dsn=2.0.0, status=sent (delivered to mailbox)<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Oct 2 12:33:31 localhost postfix/qmgr[29282]: 4F53752F9: removed<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">On Tue, Oct 2, 2012 at 11:48 AM, Root, Paul <<a href="mailto:Paul.Root@centurylink.com" target="_blank">Paul.Root@centurylink.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">That error is postfix tell you it can’t deliver. Did you edit /etc/postfix/<a href="http://main.cf" target="_blank">main.cf</a>
and at least set the ‘myhostname’ variable to the fqdn for your host?</span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Paul Root - Senior Engineer</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Managed Services Systems - CenturyLink</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
</div>
<div style="border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt">
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ray Reuter [mailto:<a href="mailto:ray.reuter@gmail.com" target="_blank">ray.reuter@gmail.com</a>]
<br>
<b>Sent:</b> Tuesday, October 02, 2012 10:30 AM<br>
<b>To:</b> Jeremy Laidman<br>
<b>Cc:</b> Ryan Novosielski; <a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a>; Root, Paul<br>
<b>Subject:</b> Re: [Xymon] xymon-mailack</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Well we are getting closer. I am now able to telnet to the server. I tried to send mail to the server but kicked off every time i try to do the subject line.<o:p></o:p></p>
<div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">[root@xxxcacti2 ~]# telnet
<a href="http://XXXXXXXX.xxx.com" target="_blank">XXXXXXXX.xxx.com</a> 25<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Trying 10.1.72.168...<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connected to
<a href="http://XXXXXXXXX.xxx.com" target="_blank">XXXXXXXXX.xxx.com</a> (xx.xx.x.x).<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Escape character is '^]'.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">220
<a href="http://XXXXXXXXX.lvh.com" target="_blank">XXXXXXXXX.lvh.com</a> ESMTP Postfix<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">helo
<a href="http://XXXXXXXXXX.lvh.com" target="_blank">XXXXXXXXXX.lvh.com</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">250
<a href="http://XXXXXXX.lvh.com" target="_blank">XXXXXXX.lvh.com</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">MAIL FROM:
<a href="mailto:raymond.reuter@xxx.com" target="_blank">raymond.reuter@xxx.com</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">250 2.1.0 Ok<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">RCPT TO:
<a href="mailto:xymon@xxxxxxx.xxx.com" target="_blank">xymon@xxxxxxx.xxx.com</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">250 2.1.5 Ok<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">"SUBJECT: Xymon"<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">221 2.7.0 Error: I can break rules, too. Goodbye.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Connection closed by foreign host.<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have the .procmailrc file set up as per the xymon man page, still not sure if the "Mailbox" is a directory or file. and the directory structure of the xymon home directory looks
like this.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">drwxr-xr-x. 2 xymon xymon 4096 Oct 2 11:02 Mailbox<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">-rw-r--r--. 1 xymon xymon 0 Oct 1 12:15 procmail.log<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">-rwxr-xr-x. 1 xymon xymon 124 Oct 2 11:04 .procmailrc<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">This feature is one of the most important to the company I work for and have been trying to get it to work for a couple of days now. We even added an MX record for the server so
mail can be delivered to it directly. Telnet works locally and remote.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Any recommendations would be greatly appreciated, you have all been a huge help so far and this monitoring tool has done wonders for this company.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"> <o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On Tue, Oct 2, 2012 at 1:58 AM, Jeremy Laidman <<a href="mailto:jlaidman@rebel-it.com.au" target="_blank">jlaidman@rebel-it.com.au</a>> wrote:<o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">On 2 October 2012 02:46, Ray Reuter <<a href="mailto:ray.reuter@gmail.com" target="_blank">ray.reuter@gmail.com</a>> wrote:<o:p></o:p></p>
</div>
<div>
<div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I am using Centos 6.2<o:p></o:p></p>
</blockquote>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">By default Centos (aka Red Hat) v6 boxes run postfix (rather than Sendmail).<o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">During my install I do not remember installing anything as the mail transport, but the alerting was working right out of the box from day one.<o:p></o:p></p>
</div>
</blockquote>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Initially, postfix is configured so it won't accept SMTP connections from off the box. So outbound emails will get sent OK, but incoming emails will not get delivered to the Xymon
server.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Test this by attempting to telnet to the Xymon server on port 25 from another device, such as a Windows PC, with "telnet
<a href="http://xymon.server.name" target="_blank">xymon.server.name</a> 25". If you get a "connection refused" or similar message, than you need to reconfigure Postfix to accept remote connections.<o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt">
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I followed the man page for the mailack and created everything as per the instructions, but I am not even sure the mail is reaching the server at this point.<o:p></o:p></p>
</div>
</blockquote>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Probably not. Have a look at the "STANDARD_CONFIGURATION_README" file that came with Postfix for instructions on setting things up, particularly the "Postfix on a local network"
section.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888"> </span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888">J</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#888888"> </span><o:p></o:p></p>
</div>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</body>
</html>