<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thank you very much for your quick response. We are using Big Brother Hobbit Client and all other tests are working fine.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Only for this we are getting issue.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ashwin.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Josh Luthman [mailto:josh@imaginenetworksllc.com] <br><b>Sent:</b> Tuesday, August 07, 2012 12:17 PM<br><b>To:</b> Agarwal, Ashwin (Ness)<br><b>Cc:</b> xymon@xymon.com<br><b>Subject:</b> Re: [Xymon] FW: Hobbit [219997] uspvldmz1-DV.pvl.us.dmzrdigest.com:cpu stopped reporting (PURPLE) - NEED HELP<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Are all other tests still reporting? What client are you using?<o:p></o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><br clear=all>Josh Luthman<br>Office: 937-552-2340<br>Direct: 937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373<br><br><o:p></o:p></p><div><p class=MsoNormal>On Tue, Aug 7, 2012 at 1:06 PM, Agarwal, Ashwin (Ness) <<a href="mailto:Ashwin_Agarwal@consultant.rd.com" target="_blank">Ashwin_Agarwal@consultant.rd.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal>Hi Xymon team,<br><br>Need one help. We are getting ":cpu stopped reporting" for one server. Please let us know how we need to fix this.<br><br>Thank you very much for your help.<br><br>Ashwin.<br><br>-----Original Message-----<br>From: <a href="mailto:hobbit@radium.reimanpub.com">hobbit@radium.reimanpub.com</a> [mailto:<a href="mailto:hobbit@radium.reimanpub.com">hobbit@radium.reimanpub.com</a>]<br>Sent: Tuesday, August 07, 2012 11:24 AM<br>To: RDA-MKE Digital IT WebOps Team<br>Subject: Hobbit [219997] uspvldmz8K01-DV.pvl.us.dmzrdigest.com:cpu stopped reporting (PURPLE)<br><br>green 2012-Aug-06 23:40:46 [<a href="http://USPVLDMZ1-DV.pvl.us.dmzrdigest.com" target="_blank">USPVLDMZ1-DV.pvl.us.dmzrdigest.com</a>] up: 16 days, 3 users, 122 procs, load=2%<br><br><br>CPU states:<br> total 02%<br> cpu00 2.9%<br> cpu01 0.5%<br> cpu02 2.2%<br> cpu03 0.5%<br> cpu04 0.8%<br> cpu05 0.7%<br> cpu06 1.2%<br> cpu07 0.5%<br> cpu08 2.1%<br> cpu09 1.0%<br> cpu10 5.2%<br> cpu11 3.4%<br> cpu12 3.7%<br> cpu13 0.5%<br> cpu14 1.3%<br> cpu15 0.6%<br><br>CPU PID Image Name Pri Time Owner MemUsage<br>0.8% 952 svchost.exe 8 28:24:31 NT AUTHORITY\LOCAL SERVICE 48232k<br>00.1% 4 System 8 6:32:21 NT AUTHORITY\SYSTEM 56k<br>00.1% 7660 SyncFiles.exe 8 3:17:19 RDIGEST\sUSMKE_suresync 34820k<br>00.0% 3760 cqmghost.exe 8 1:06:37 NT AUTHORITY\SYSTEM 12096k<br>00.0% 1600 Telligent.JobScheduler.Service.exe 8 1:29:39 NT AUTHORITY\NETWORK SERVICE 54836k<br>00.0% 1280 BBWin.exe 8 0:43:00 NT AUTHORITY\SYSTEM 19524k<br>00.0% 17248 WmiPrvSE.exe 8 0:19:50 NT AUTHORITY\NETWORK SERVICE 16012k<br>00.0% 2572 RpmAgent.exe 13 0:34:18 NT AUTHORITY\SYSTEM 158436k<br>00.0% 1000 svchost.exe 8 0:50:17 NT AUTHORITY\SYSTEM 54460k<br>00.0% 21844 mmc.exe 8 0:00:02 RDIGEST\vintava 16988k<br>00.0% 25400 w3wp.exe 8 0:11:12 NT AUTHORITY\NETWORK SERVICE 378356k<br>00.0% 20780 sppsvc.exe 8 0:00:01 NT AUTHORITY\NETWORK SERVICE 3776k<br>00.0% 11064 w3wp.exe 8 0:00:41 NT AUTHORITY\NETWORK SERVICE 167976k<br>00.0% 22076 naPrdMgr.exe 8 0:03:55 NT AUTHORITY\SYSTEM 928k<br>00.0% 11872 SyncFiles.exe 8 0:22:47 RDIGEST\sUSMKE_suresync 28812k<br>00.0% 16784 SyncFiles.exe 8 0:25:58 RDIGEST\sUSMKE_suresync 43272k<br>00.0% 11992 SyncFiles.exe 8 0:23:27 RDIGEST\sUSMKE_suresync 28608k<br>00.0% 14876 SyncFiles.exe 8 0:24:34 RDIGEST\sUSMKE_suresync 28352k<br>00.0% 6584 SyncFiles.exe 8 0:25:43 RDIGEST\sUSMKE_suresync 29164k<br>00.0% 1776 FrameworkService.exe 8 0:12:15 NT AUTHORITY\SYSTEM 12116k<br>00.0% 27140 conhost.exe 8 0:00:00 RDIGEST\vintava 2452k<br>00.0% 17952 SyncFiles.exe 8 0:58:08 RDIGEST\sUSMKE_suresync 35856k<br>00.0% 16260 SyncFiles.exe 8 0:06:45 RDIGEST\sUSMKE_suresync 27064k<br>00.0% 6816 SyncFiles.exe 8 0:22:59 RDIGEST\sUSMKE_suresync 28144k<br>00.0% 2896 cqmgstor.exe 8 0:05:03 NT AUTHORITY\SYSTEM 6984k<br>00.0% 11928 SyncFiles.exe 8 0:18:01 RDIGEST\sUSMKE_suresync 28824k<br>00.0% 660 lsass.exe 9 0:13:37 NT AUTHORITY\SYSTEM 45212k<br>00.0% 7980 SyncFiles.exe 8 0:18:31 RDIGEST\sUSMKE_suresync 29440k<br>00.0% 3648 WmiPrvSE.exe 8 0:08:12 NT AUTHORITY\SYSTEM 11988k<br>00.0% 452 svchost.exe 8 0:01:43 NT AUTHORITY\SYSTEM 10032k<br>00.0% 19504 SyncFiles.exe 8 0:05:13 RDIGEST\sUSMKE_suresync 26804k<br>00.0% 11540 csrss.exe 13 0:00:00 NT AUTHORITY\SYSTEM 3088k<br>00.0% 652 services.exe 9 0:04:53 NT AUTHORITY\SYSTEM 13752k<br>00.0% 20796 explorer.exe 8 0:00:02 RDIGEST\vintava 30208k<br>00.0% 3040 cpqnimgt.exe 8 0:02:31 NT AUTHORITY\SYSTEM 9560k<br>00.0% 772 svchost.exe 8 0:04:59 NT AUTHORITY\SYSTEM 8048k<br>00.0% 460 csrss.exe 13 0:01:18 NT AUTHORITY\SYSTEM 4456k<br>00.0% 27424 notepad.exe 8 0:00:00 RDIGEST\vintava 2488k<br>00.0% 21928 cmd.exe 8 0:00:00 RDIGEST\vintava 2128k<br>00.0% 5540 svchost.exe 8 0:00:30 NT AUTHORITY\NETWORK SERVICE 5820k<br>00.0% 1828 VsTskMgr.exe 8 0:00:30 NT AUTHORITY\SYSTEM 740k<br>00.0% 852 svchost.exe 8 0:00:32 NT AUTHORITY\NETWORK SERVICE 10284k<br>00.0% 580 svchost.exe 8 0:04:06 NT AUTHORITY\NETWORK SERVICE 32028k<br>00.0% 26108 cpqteam.exe 8 0:00:00 RDIGEST\vintava 3072k<br>00.0% 25904 ZenaSvcMgr.exe 8 0:00:00 RDIGEST\vintava 2372k<br>00.0% 24344 shstat.exe 8 0:00:00 RDIGEST\vintava 1040k<br>00.0% 24044 taskhost.exe 8 0:00:00 RDIGEST\vintava 2928k<br>00.0% 24028 rdpclip.exe 8 0:00:00 RDIGEST\vintava 2892k<br>00.0% 23668 winlogon.exe 13 0:00:00 NT AUTHORITY\SYSTEM 3384k<br>00.0% 22932 vds.exe 8 0:00:11 NT AUTHORITY\SYSTEM 4676k<br>00.0% 22476 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 20692k<br>00.0% 19836 dwm.exe 8 0:00:00 RDIGEST\vintava 2384k<br>00.0% 18668 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 23696k<br>00.0% 18408 TrustedInstaller.exe 8 0:00:00 NT AUTHORITY\SYSTEM 3152k<br>00.0% 11144 PresentationFontCache.exe 8 0:00:00 NT AUTHORITY\LOCAL SERVICE 7408k<br>00.0% 7344 SyncScheduler.exe 8 0:00:37 RDIGEST\sUSMKE_suresync 21648k<br>00.0% 6644 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 1596k<br>00.0% 6172 svchost.exe 8 0:00:00 NT AUTHORITY\NETWORK SERVICE 2800k<br>00.0% 5380 snmptrap.exe 8 0:00:00 NT AUTHORITY\LOCAL SERVICE 3344k<br>00.0% 4084 cmd.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2136k<br>00.0% 4068 conhost.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2220k<br>00.0% 4060 cmd.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2136k<br>00.0% 4044 hpsmhd.exe 8 0:00:00 NT AUTHORITY\SYSTEM 16124k<br>00.0% 3992 rotatelogs.exe 8 0:00:00 NT AUTHORITY\SYSTEM 3164k<br>00.0% 3984 cmd.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2136k<br>00.0% 3964 rotatelogs.exe 8 0:00:00 NT AUTHORITY\SYSTEM 3168k<br>00.0% 3952 cmd.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2132k<br>00.0% 3580 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 29788k<br>00.0% 3336 conhost.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2104k<br>00.0% 3328 mfeann.exe 8 0:00:00 NT AUTHORITY\SYSTEM 792k<br>00.0% 3312 rotatelogs.exe 8 0:00:00 NT AUTHORITY\SYSTEM 3168k<br>00.0% 3236 rotatelogs.exe 8 0:00:00 NT AUTHORITY\SYSTEM 3168k<br>00.0% 3228 SPIAgentService.exe 8 0:00:02 NT AUTHORITY\SYSTEM 9128k<br>00.0% 3168 McShield.exe 13 13:24:27 NT AUTHORITY\SYSTEM 65540k<br>00.0% 3048 hpsmhd.exe 8 0:00:00 NT AUTHORITY\SYSTEM 11192k<br>00.0% 3016 svchost.exe 8 0:00:08 NT AUTHORITY\SYSTEM 20740k<br>00.0% 2964 conhost.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2108k<br>00.0% 2956 cmd.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2148k<br>00.0% 2948 tsmmgr_agent.exe 8 0:00:01 NT AUTHORITY\SYSTEM 1628k<br>00.0% 2900 dsmcad.exe 8 0:00:05 NT AUTHORITY\SYSTEM 32116k<br>00.0% 2872 smhstart.exe 8 0:00:00 NT AUTHORITY\SYSTEM 5144k<br>00.0% 2844 sysdown.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2180k<br>00.0% 2676 conhost.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2220k<br>00.0% 2624 conhost.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2216k<br>00.0% 2616 snmp.exe 8 0:00:00 NT AUTHORITY\SYSTEM 1048k<br>00.0% 2524 SPIVssSvc.exe 8 0:00:00 NT AUTHORITY\SYSTEM 13876k<br>00.0% 2500 snmp.exe 8 0:01:10 NT AUTHORITY\SYSTEM 10020k<br>00.0% 2484 cqmgserv.exe 8 0:00:26 NT AUTHORITY\SYSTEM 6748k<br>00.0% 2468 svchost.exe 8 0:00:00 NT AUTHORITY\LOCAL SERVICE 2256k<br>00.0% 2440 EmailAgent.exe 8 0:00:00 NT AUTHORITY\SYSTEM 1612k<br>00.0% 2040 memcached.exe 8 0:00:03 NT AUTHORITY\SYSTEM 44240k<br>00.0% 2016 memcached.exe 8 0:00:02 NT AUTHORITY\SYSTEM 30724k<br>00.0% 1992 memcached.exe 8 0:00:01 NT AUTHORITY\SYSTEM 25440k<br>00.0% 1972 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 1592k<br>00.0% 1952 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 1596k<br>00.0% 1932 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 5224k<br>00.0% 1896 memcached.exe 8 0:00:00 NT AUTHORITY\SYSTEM 7280k<br>00.0% 1756 EngineServer.exe 8 0:00:00 NT AUTHORITY\SYSTEM 444k<br>00.0% 1584 SMSvcHost.exe 8 0:00:00 NT AUTHORITY\LOCAL SERVICE 11108k<br>00.0% 1528 inetinfo.exe 8 0:00:00 NT AUTHORITY\SYSTEM 22360k<br>00.0% 1500 svchost.exe 8 0:00:16 NT AUTHORITY\SYSTEM 10388k<br>00.0% 1444 mfevtps.exe 8 0:00:00 NT AUTHORITY\SYSTEM 552k<br>00.0% 1432 AGENTSERVICE.EXE 8 0:00:00 NT AUTHORITY\SYSTEM 1304k<br>00.0% 1372 vcagent.exe 8 0:00:00 NT AUTHORITY\SYSTEM 5328k<br>00.0% 1344 cpqrcmc.exe 8 0:00:00 NT AUTHORITY\SYSTEM 2164k<br>00.0% 1324 CISVC.EXE 8 0:00:00 NT AUTHORITY\SYSTEM 192k<br>00.0% 1300 cissesrv.exe 8 0:00:01 NT AUTHORITY\SYSTEM 2448k<br>00.0% 1176 ZenaAgent.exe 8 0:00:23 NT AUTHORITY\SYSTEM 9872k<br>00.0% 1156 svchost.exe 8 0:00:01 NT AUTHORITY\SYSTEM 7012k<br>00.0% 1128 spoolsv.exe 8 0:00:07 NT AUTHORITY\SYSTEM 7720k<br>00.0% 1112 w3wp.exe 8 0:00:16 NT AUTHORITY\NETWORK SERVICE 129580k<br>00.0% 1080 memcached.exe 8 0:00:04 NT AUTHORITY\SYSTEM 44440k<br>00.0% 1028 svchost.exe 8 0:00:01 NT AUTHORITY\LOCAL SERVICE 4628k<br>00.0% 944 LogonUI.exe 13 0:00:00 NT AUTHORITY\SYSTEM 8312k<br>00.0% 668 lsm.exe 8 0:00:13 NT AUTHORITY\SYSTEM 4356k<br>00.0% 604 winlogon.exe 13 0:00:00 NT AUTHORITY\SYSTEM 3180k<br>00.0% 524 wininit.exe 13 0:00:00 NT AUTHORITY\SYSTEM 2504k<br>00.0% 520 msdtc.exe 8 0:00:00 NT AUTHORITY\NETWORK SERVICE 3680k<br>00.0% 516 csrss.exe 13 0:00:00 NT AUTHORITY\SYSTEM 2540k<br>00.0% 364 smss.exe 11 0:00:00 NT AUTHORITY\SYSTEM 1068k<br>00.0% 236 svchost.exe 8 0:00:07 NT AUTHORITY\LOCAL SERVICE 10388k<br><br><br>See <a href="http://radium.reimanpub.com/hobbit-cgi/bb-hostsvc.sh?HOSTSVC=uspvldmz1-DV,pvl,us,dmzrdigest,com.cpu" target="_blank">http://radium.reimanpub.com/hobbit-cgi/bb-hostsvc.sh?HOSTSVC=uspvldmz1-DV,pvl,us,dmzrdigest,com.cpu</a><br>_______________________________________________<br>Xymon mailing list<br><a href="mailto:Xymon@xymon.com">Xymon@xymon.com</a><br><a href="http://lists.xymon.com/mailman/listinfo/xymon" target="_blank">http://lists.xymon.com/mailman/listinfo/xymon</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>