I assume by "Big Brother Hobbit Client" you mean BBWin client? Are you running the latest version? 0.13 is available from Sourceforge <a href="http://sourceforge.net/projects/bbwin/files/bbwin/" target="_blank">http://sourceforge.net/projects/bbwin/files/bbwin/</a> (someone really needs to update the BBWin website). Also what version of Windows? Are you showing any messages in the xymond check to indicate the message from the BBWin client could be being truncated/oversized?<br>

<br>Steve<br><br><br><br><div class="gmail_quote">On 7 August 2012 18:18, Agarwal, Ashwin (Ness) <span dir="ltr"><<a href="mailto:Ashwin_Agarwal@consultant.rd.com" target="_blank">Ashwin_Agarwal@consultant.rd.com</a>></span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div link="blue" vlink="purple" lang="EN-US"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Thank you very much for your quick response. We are using Big Brother Hobbit Client and all other tests are working fine.<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Only for this we are getting issue.<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Ashwin.<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Josh Luthman [mailto:<a href="mailto:josh@imaginenetworksllc.com" target="_blank">josh@imaginenetworksllc.com</a>] <br>

<b>Sent:</b> Tuesday, August 07, 2012 12:17 PM<br><b>To:</b> Agarwal, Ashwin (Ness)<br><b>Cc:</b> <a href="mailto:xymon@xymon.com" target="_blank">xymon@xymon.com</a><br><b>Subject:</b> Re: [Xymon] FW: Hobbit [219997] uspvldmz1-DV.pvl.us.dmzrdigest.com:cpu stopped reporting (PURPLE) - NEED HELP<u></u><u></u></span></p>

<div><div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Are all other tests still reporting?  What client are you using?<u></u><u></u></p><div><p class="MsoNormal" style="margin-bottom:12.0pt"><br clear="all">

Josh Luthman<br>Office: <a href="tel:937-552-2340" value="+19375522340" target="_blank">937-552-2340</a><br>Direct: <a href="tel:937-552-2343" value="+19375522343" target="_blank">937-552-2343</a><br>1100 Wayne St<br>Suite 1337<br>

Troy, OH 45373<br><br><u></u><u></u></p><div><p class="MsoNormal">On Tue, Aug 7, 2012 at 1:06 PM, Agarwal, Ashwin (Ness) <<a href="mailto:Ashwin_Agarwal@consultant.rd.com" target="_blank">Ashwin_Agarwal@consultant.rd.com</a>> wrote:<u></u><u></u></p>

<p class="MsoNormal">Hi Xymon team,<br><br>Need one help. We are getting ":cpu stopped reporting" for one server. Please let us know how we need to fix this.<br><br>Thank you very much for your help.<br><br>Ashwin.<br>

<br>-----Original Message-----<br>From: <a href="mailto:hobbit@radium.reimanpub.com" target="_blank">hobbit@radium.reimanpub.com</a> [mailto:<a href="mailto:hobbit@radium.reimanpub.com" target="_blank">hobbit@radium.reimanpub.com</a>]<br>

Sent: Tuesday, August 07, 2012 11:24 AM<br>To: RDA-MKE Digital IT WebOps Team<br>Subject: Hobbit [219997] uspvldmz8K01-DV.pvl.us.dmzrdigest.com:cpu stopped reporting (PURPLE)<br><br>green 2012-Aug-06 23:40:46 [<a href="http://USPVLDMZ1-DV.pvl.us.dmzrdigest.com" target="_blank">USPVLDMZ1-DV.pvl.us.dmzrdigest.com</a>] up: 16 days, 3 users, 122 procs, load=2%<br>

<br><br>CPU states:<br>     total  02%<br>     cpu00  2.9%<br>     cpu01  0.5%<br>     cpu02  2.2%<br>     cpu03  0.5%<br>     cpu04  0.8%<br>     cpu05  0.7%<br>     cpu06  1.2%<br>     cpu07  0.5%<br>     cpu08  2.1%<br>

     cpu09  1.0%<br>     cpu10  5.2%<br>     cpu11  3.4%<br>     cpu12  3.7%<br>     cpu13  0.5%<br>     cpu14  1.3%<br>     cpu15  0.6%<br><br>CPU    PID   Image Name        Pri  Time     Owner                               MemUsage<br>

0.8%  952   svchost.exe       8    28:24:31 NT AUTHORITY\LOCAL SERVICE          48232k<br>00.1%  4     System            8    6:32:21  NT AUTHORITY\SYSTEM                 56k<br>00.1%  7660  SyncFiles.exe     8    3:17:19  RDIGEST\sUSMKE_suresync             34820k<br>

00.0%  3760  cqmghost.exe      8    1:06:37  NT AUTHORITY\SYSTEM                 12096k<br>00.0%  1600  Telligent.JobScheduler.Service.exe  8    1:29:39  NT AUTHORITY\NETWORK SERVICE        54836k<br>00.0%  1280  BBWin.exe         8    0:43:00  NT AUTHORITY\SYSTEM                 19524k<br>

00.0%  17248  WmiPrvSE.exe      8    0:19:50  NT AUTHORITY\NETWORK SERVICE        16012k<br>00.0%  2572  RpmAgent.exe      13   0:34:18  NT AUTHORITY\SYSTEM                 158436k<br>00.0%  1000  svchost.exe       8    0:50:17  NT AUTHORITY\SYSTEM                 54460k<br>

00.0%  21844  mmc.exe           8    0:00:02  RDIGEST\vintava                     16988k<br>00.0%  25400  w3wp.exe          8    0:11:12  NT AUTHORITY\NETWORK SERVICE        378356k<br>00.0%  20780  sppsvc.exe        8    0:00:01  NT AUTHORITY\NETWORK SERVICE        3776k<br>

00.0%  11064  w3wp.exe          8    0:00:41  NT AUTHORITY\NETWORK SERVICE        167976k<br>00.0%  22076  naPrdMgr.exe      8    0:03:55  NT AUTHORITY\SYSTEM                 928k<br>00.0%  11872  SyncFiles.exe     8    0:22:47  RDIGEST\sUSMKE_suresync             28812k<br>

00.0%  16784  SyncFiles.exe     8    0:25:58  RDIGEST\sUSMKE_suresync             43272k<br>00.0%  11992  SyncFiles.exe     8    0:23:27  RDIGEST\sUSMKE_suresync             28608k<br>00.0%  14876  SyncFiles.exe     8    0:24:34  RDIGEST\sUSMKE_suresync             28352k<br>

00.0%  6584  SyncFiles.exe     8    0:25:43  RDIGEST\sUSMKE_suresync             29164k<br>00.0%  1776  FrameworkService.exe  8    0:12:15  NT AUTHORITY\SYSTEM                 12116k<br>00.0%  27140  conhost.exe       8    0:00:00  RDIGEST\vintava                     2452k<br>

00.0%  17952  SyncFiles.exe     8    0:58:08  RDIGEST\sUSMKE_suresync             35856k<br>00.0%  16260  SyncFiles.exe     8    0:06:45  RDIGEST\sUSMKE_suresync             27064k<br>00.0%  6816  SyncFiles.exe     8    0:22:59  RDIGEST\sUSMKE_suresync             28144k<br>

00.0%  2896  cqmgstor.exe      8    0:05:03  NT AUTHORITY\SYSTEM                 6984k<br>00.0%  11928  SyncFiles.exe     8    0:18:01  RDIGEST\sUSMKE_suresync             28824k<br>00.0%  660   lsass.exe         9    0:13:37  NT AUTHORITY\SYSTEM                 45212k<br>

00.0%  7980  SyncFiles.exe     8    0:18:31  RDIGEST\sUSMKE_suresync             29440k<br>00.0%  3648  WmiPrvSE.exe      8    0:08:12  NT AUTHORITY\SYSTEM                 11988k<br>00.0%  452   svchost.exe       8    0:01:43  NT AUTHORITY\SYSTEM                 10032k<br>

00.0%  19504  SyncFiles.exe     8    0:05:13  RDIGEST\sUSMKE_suresync             26804k<br>00.0%  11540  csrss.exe         13   0:00:00  NT AUTHORITY\SYSTEM                 3088k<br>00.0%  652   services.exe      9    0:04:53  NT AUTHORITY\SYSTEM                 13752k<br>

00.0%  20796  explorer.exe      8    0:00:02  RDIGEST\vintava                     30208k<br>00.0%  3040  cpqnimgt.exe      8    0:02:31  NT AUTHORITY\SYSTEM                 9560k<br>00.0%  772   svchost.exe       8    0:04:59  NT AUTHORITY\SYSTEM                 8048k<br>

00.0%  460   csrss.exe         13   0:01:18  NT AUTHORITY\SYSTEM                 4456k<br>00.0%  27424  notepad.exe       8    0:00:00  RDIGEST\vintava                     2488k<br>00.0%  21928  cmd.exe           8    0:00:00  RDIGEST\vintava                     2128k<br>

00.0%  5540  svchost.exe       8    0:00:30  NT AUTHORITY\NETWORK SERVICE        5820k<br>00.0%  1828  VsTskMgr.exe      8    0:00:30  NT AUTHORITY\SYSTEM                 740k<br>00.0%  852   svchost.exe       8    0:00:32  NT AUTHORITY\NETWORK SERVICE        10284k<br>

00.0%  580   svchost.exe       8    0:04:06  NT AUTHORITY\NETWORK SERVICE        32028k<br>00.0%  26108  cpqteam.exe       8    0:00:00  RDIGEST\vintava                     3072k<br>00.0%  25904  ZenaSvcMgr.exe    8    0:00:00  RDIGEST\vintava                     2372k<br>

00.0%  24344  shstat.exe        8    0:00:00  RDIGEST\vintava                     1040k<br>00.0%  24044  taskhost.exe      8    0:00:00  RDIGEST\vintava                     2928k<br>00.0%  24028  rdpclip.exe       8    0:00:00  RDIGEST\vintava                     2892k<br>

00.0%  23668  winlogon.exe      13   0:00:00  NT AUTHORITY\SYSTEM                 3384k<br>00.0%  22932  vds.exe           8    0:00:11  NT AUTHORITY\SYSTEM                 4676k<br>00.0%  22476  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 20692k<br>

00.0%  19836  dwm.exe           8    0:00:00  RDIGEST\vintava                     2384k<br>00.0%  18668  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 23696k<br>00.0%  18408  TrustedInstaller.exe  8    0:00:00  NT AUTHORITY\SYSTEM                 3152k<br>

00.0%  11144  PresentationFontCache.exe  8    0:00:00  NT AUTHORITY\LOCAL SERVICE          7408k<br>00.0%  7344  SyncScheduler.exe  8    0:00:37  RDIGEST\sUSMKE_suresync             21648k<br>00.0%  6644  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 1596k<br>

00.0%  6172  svchost.exe       8    0:00:00  NT AUTHORITY\NETWORK SERVICE        2800k<br>00.0%  5380  snmptrap.exe      8    0:00:00  NT AUTHORITY\LOCAL SERVICE          3344k<br>00.0%  4084  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM                 2136k<br>

00.0%  4068  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 2220k<br>00.0%  4060  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM                 2136k<br>00.0%  4044  hpsmhd.exe        8    0:00:00  NT AUTHORITY\SYSTEM                 16124k<br>

00.0%  3992  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM                 3164k<br>00.0%  3984  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM                 2136k<br>00.0%  3964  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM                 3168k<br>

00.0%  3952  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM                 2132k<br>00.0%  3580  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 29788k<br>00.0%  3336  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 2104k<br>

00.0%  3328  mfeann.exe        8    0:00:00  NT AUTHORITY\SYSTEM                 792k<br>00.0%  3312  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM                 3168k<br>00.0%  3236  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM                 3168k<br>

00.0%  3228  SPIAgentService.exe  8    0:00:02  NT AUTHORITY\SYSTEM                 9128k<br>00.0%  3168  McShield.exe      13   13:24:27 NT AUTHORITY\SYSTEM                 65540k<br>00.0%  3048  hpsmhd.exe        8    0:00:00  NT AUTHORITY\SYSTEM                 11192k<br>

00.0%  3016  svchost.exe       8    0:00:08  NT AUTHORITY\SYSTEM                 20740k<br>00.0%  2964  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 2108k<br>00.0%  2956  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM                 2148k<br>

00.0%  2948  tsmmgr_agent.exe  8    0:00:01  NT AUTHORITY\SYSTEM                 1628k<br>00.0%  2900  dsmcad.exe        8    0:00:05  NT AUTHORITY\SYSTEM                 32116k<br>00.0%  2872  smhstart.exe      8    0:00:00  NT AUTHORITY\SYSTEM                 5144k<br>

00.0%  2844  sysdown.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 2180k<br>00.0%  2676  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 2220k<br>00.0%  2624  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 2216k<br>

00.0%  2616  snmp.exe          8    0:00:00  NT AUTHORITY\SYSTEM                 1048k<br>00.0%  2524  SPIVssSvc.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 13876k<br>00.0%  2500  snmp.exe          8    0:01:10  NT AUTHORITY\SYSTEM                 10020k<br>

00.0%  2484  cqmgserv.exe      8    0:00:26  NT AUTHORITY\SYSTEM                 6748k<br>00.0%  2468  svchost.exe       8    0:00:00  NT AUTHORITY\LOCAL SERVICE          2256k<br>00.0%  2440  EmailAgent.exe    8    0:00:00  NT AUTHORITY\SYSTEM                 1612k<br>

00.0%  2040  memcached.exe     8    0:00:03  NT AUTHORITY\SYSTEM                 44240k<br>00.0%  2016  memcached.exe     8    0:00:02  NT AUTHORITY\SYSTEM                 30724k<br>00.0%  1992  memcached.exe     8    0:00:01  NT AUTHORITY\SYSTEM                 25440k<br>

00.0%  1972  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 1592k<br>00.0%  1952  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 1596k<br>00.0%  1932  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 5224k<br>

00.0%  1896  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM                 7280k<br>00.0%  1756  EngineServer.exe  8    0:00:00  NT AUTHORITY\SYSTEM                 444k<br>00.0%  1584  SMSvcHost.exe     8    0:00:00  NT AUTHORITY\LOCAL SERVICE          11108k<br>

00.0%  1528  inetinfo.exe      8    0:00:00  NT AUTHORITY\SYSTEM                 22360k<br>00.0%  1500  svchost.exe       8    0:00:16  NT AUTHORITY\SYSTEM                 10388k<br>00.0%  1444  mfevtps.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 552k<br>

00.0%  1432  AGENTSERVICE.EXE  8    0:00:00  NT AUTHORITY\SYSTEM                 1304k<br>00.0%  1372  vcagent.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 5328k<br>00.0%  1344  cpqrcmc.exe       8    0:00:00  NT AUTHORITY\SYSTEM                 2164k<br>

00.0%  1324  CISVC.EXE         8    0:00:00  NT AUTHORITY\SYSTEM                 192k<br>00.0%  1300  cissesrv.exe      8    0:00:01  NT AUTHORITY\SYSTEM                 2448k<br>00.0%  1176  ZenaAgent.exe     8    0:00:23  NT AUTHORITY\SYSTEM                 9872k<br>

00.0%  1156  svchost.exe       8    0:00:01  NT AUTHORITY\SYSTEM                 7012k<br>00.0%  1128  spoolsv.exe       8    0:00:07  NT AUTHORITY\SYSTEM                 7720k<br>00.0%  1112  w3wp.exe          8    0:00:16  NT AUTHORITY\NETWORK SERVICE        129580k<br>

00.0%  1080  memcached.exe     8    0:00:04  NT AUTHORITY\SYSTEM                 44440k<br>00.0%  1028  svchost.exe       8    0:00:01  NT AUTHORITY\LOCAL SERVICE          4628k<br>00.0%  944   LogonUI.exe       13   0:00:00  NT AUTHORITY\SYSTEM                 8312k<br>

00.0%  668   lsm.exe           8    0:00:13  NT AUTHORITY\SYSTEM                 4356k<br>00.0%  604   winlogon.exe      13   0:00:00  NT AUTHORITY\SYSTEM                 3180k<br>00.0%  524   wininit.exe       13   0:00:00  NT AUTHORITY\SYSTEM                 2504k<br>

00.0%  520   msdtc.exe         8    0:00:00  NT AUTHORITY\NETWORK SERVICE        3680k<br>00.0%  516   csrss.exe         13   0:00:00  NT AUTHORITY\SYSTEM                 2540k<br>00.0%  364   smss.exe          11   0:00:00  NT AUTHORITY\SYSTEM                 1068k<br>

00.0%  236   svchost.exe       8    0:00:07  NT AUTHORITY\LOCAL SERVICE          10388k<br><br><br>See <a href="http://radium.reimanpub.com/hobbit-cgi/bb-hostsvc.sh?HOSTSVC=uspvldmz1-DV,pvl,us,dmzrdigest,com.cpu" target="_blank">http://radium.reimanpub.com/hobbit-cgi/bb-hostsvc.sh?HOSTSVC=uspvldmz1-DV,pvl,us,dmzrdigest,com.cpu</a><br>

_______________________________________________<br>Xymon mailing list<br><a href="mailto:Xymon@xymon.com" target="_blank">Xymon@xymon.com</a><br><a href="http://lists.xymon.com/mailman/listinfo/xymon" target="_blank">http://lists.xymon.com/mailman/listinfo/xymon</a><u></u><u></u></p>

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