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Hi folks. I'm trying to clean up some of our alerts and need a bit of help with my configurations.</div>
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In our webpage for a host, under the Info page, I see the configuration below for emails.</div>
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<table summary="InDesign-Prod Alerts" border="1">
<tbody>
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<td valign="top" rowspan="3">cpu</td>
<td><font face="Tahoma,Arial,Helvetica">infrastructure@company.com (R)</font></td>
<td align="center">-</td>
<td align="center">-</td>
<td align="center">30m</td>
<td align="center">W:0800:1600</td>
<td>purple,yellow,red</td>
</tr>
<tr>
<td><font face="Tahoma,Arial,Helvetica">appsupport@company.com (R)</font></td>
<td align="center">-</td>
<td align="center">-</td>
<td align="center">30m</td>
<td align="center">W:0800:1600</td>
<td>purple,yellow,red</td>
</tr>
<tr>
<td><font face="Tahoma,Arial,Helvetica">appsupport@company.com</font></td>
<td align="center">-</td>
<td align="center">-</td>
<td align="center">30m</td>
<td align="center">-</td>
<td>purple,yellow,red</td>
</tr>
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<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br>
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<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;">The way I'm reading this, is that we have the CPU alerts set for any non green condition for
this host to send an email to the infrastructure team every 30 minutes between 8 AM and 4PM weekdays.</span></font></div>
<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br>
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<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;">There are two places telling it to send the appsupport team an email every 30 minutes for any
non-green condition. However, one is at any time, the other is weekdays 8AM – 4PM</span></font></div>
<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br>
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<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;">First question, why is there an "R" in parentheses behind the first two alerts?</span></font></div>
<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;"><br>
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<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;">Second question, where can I find the source of my duplicated "appsupport" email ?</span></font></div>
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<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;">Thanks</span></font></div>
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<div><font class="Apple-style-span" face="Times"><span class="Apple-style-span" style="-webkit-border-horizontal-spacing: 2px; -webkit-border-vertical-spacing: 2px;">Don K</span></font></div>
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