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<p class="MsoNormal">Hello out there,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Perhaps there’s anybody else using alerts:html_mail1.2 which is available from
<a href="http://xymonton.org/alerts:html_mail1.2"><span style="color:windowtext; text-decoration:none">http://xymonton.org/alerts:html_mail1.2</span></a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I’ve set it up and <span class="SpellE">i’ve</span> done some changes to the way it sends the subject and the body. All of this is working fine.</p>
<p class="MsoNormal">There’s one thing that makes me wonder and I’ve tried a bit for me, but I’m concerned why I cannot get this to work.</p>
<p class="MsoNormal">The body of the <span class="SpellE">eMails</span> coming from the
<span class="SpellE">perl</span> script contains a link to the affected host, for example:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><a href="http://XYMONHOST/xymon-cgi/bb-hostsvc.sh?HOST=testhost&SERVICE=http"><span style="color:windowtext; text-decoration:none">http://XYMONHOST/xymon-cgi/bb-hostsvc.sh?HOST=testhost&SERVICE=http</span></a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">But I need to have the link as follows:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><a href="http://XYMONHOST.FULL-QUALIFIED-DOMAIN/xymon-cgi/bb-hostsvc.sh?HOST=testhost&SERVICE=http"><span style="color:windowtext; text-decoration:none">http://XYMONHOST.FULL-QUALIFIED-DOMAIN/xymon-cgi/bb-hostsvc.sh?HOST=testhost&SERVICE=http</span></a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">This is due to the fact that we do monitoring for different customers having their
<span class="SpellE">Xymon</span> servers with different domain names.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">For example, we have a <span class="SpellE">Xymon</span> server xymonA.domainA.org and another one called xymonB.domainB.org.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Therefore I need the fully qualified hostname in the link.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">While reviewing the <span class="SpellE">perl</span> code of the script I recognized a section “Retrieve the data from the environment variables”.</p>
<p class="MsoNormal">Within there I inserted a line</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">$BBSERVERHOSTNAME = $ENV{‘BBSERVERHOSTNAME’} || “”;</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">The syntax is the same as for the other variables. Then I changed the line containing the subject for the
<span class="SpellE">eMail</span> to contain this variable instead of $BBSERVERWWWNAME.</p>
<p class="MsoNormal">As last step I changed the setting for the XYMONSERVERHOSTNAME (which is also set as BBSERVERHOSTNAME) in xymonserver.cfg.
</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">After restarting the <span class="SpellE">xymon</span> services and the
<span class="SpellE">webserver</span> I’m still getting <span class="SpellE">eMails</span> containing the link WITHOUT having the fully qualified hostname.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I’m NOT getting entries in /<span class="SpellE">var</span>/log/<span class="SpellE">xymon</span>/alert.log saying that the variable $BBSERVERHOSTNAME is uninitialized.</p>
<p class="MsoNormal">When commenting out the line</p>
<p class="MsoNormal">$BBSERVERHOSTNAME = $ENV{‘BBSERVERHOSTNAME’} || “”;</p>
<p class="MsoNormal">in the <span class="SpellE">perl</span> script, then I get this message.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">For me this means, that I might have done the most things the right way; didn’t
<span class="SpellE">i</span>? Anybody out there having an idea?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Sorry if my <span class="SpellE">english</span> isn’t at 100%....</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"; color:#D8D8BF"> </span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"; color:#D8D8BF"> </span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="line-height:12.0pt"><b style=""><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black">CHRISTIAN BECKER</span></b></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black">System Engineer</span></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black">CSC</span></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black"> </span></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:black">August-Horch-Strasse 28, 56070 Koblenz, Germany</span></p>
<p class="MsoNormal"> </p>
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