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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">No ideas about this?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Can I run some debug to try to find out what is causing BBwin to crash?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">/Johan<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:SV">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:SV"> xymon-bounces@xymon.com
[mailto:xymon-bounces@xymon.com] <b>On Behalf Of </b>Johan Sjöberg<br>
<b>Sent:</b> den 9 december 2011 11:27<br>
<b>To:</b> 'xymon@xymon.com'<br>
<b>Subject:</b> [Xymon] BBwin crashing on one server<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Hi. We have been using hobbit/Xymon for a very long time, with BBwin as windows client. I know BBwin is not an official client, but it feels like there is no other place for BBwin support.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Yesterday I installed BBwin on three new servers (Windows 2008 R2 SP1). On one of them, it has crashed twice since then. I can’t remember BBwin crashing ever on any other server.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I am posting this here with the hope that someone else has experienced this, or might have any idea on how to start troubleshooting it.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">These are the errors generated in the event log when BBwin crashes:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Log Name: Application<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Source: Application Error<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Date: 2011-12-09 06:41:06<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Event ID: 1000<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Task Category: (100)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Level: Error<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Keywords: Classic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">User: N/A<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Computer: ncvib-web<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Description:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Faulting application name: BBWin.exe, version: 0.12.0.100, time stamp: 0x484714cd<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Exception code: 0xc0000005<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Fault offset: 0x00022373<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Faulting process id: 0x4e4<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Faulting application start time: 0x01ccb5ae6fd454a8<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Faulting application path: C:\Program Files (x86)\BBWin\bin\BBWin.exe<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Faulting module path: C:\Windows\SysWOW64\ntdll.dll<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Report Id: 63695830-2228-11e1-8cc8-005056970016<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Event Xml:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><Event xmlns="<a href="http://schemas.microsoft.com/win/2004/08/events/event">http://schemas.microsoft.com/win/2004/08/events/event</a>"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <System><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Provider Name="Application Error" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <EventID Qualifiers="0">1000</EventID><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Level>2</Level><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Task>100</Task><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Keywords>0x80000000000000</Keywords><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <TimeCreated SystemTime="2011-12-09T05:41:06.000000000Z" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <EventRecordID>1492254</EventRecordID><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Channel>Application</Channel><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Computer>ncvib-web</Computer><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Security /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </System><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <EventData><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>BBWin.exe</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>0.12.0.100</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>484714cd</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>ntdll.dll</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>6.1.7601.17514</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>4ce7ba58</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>c0000005</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>00022373</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>4e4</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>01ccb5ae6fd454a8</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>C:\Program Files (x86)\BBWin\bin\BBWin.exe</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>C:\Windows\SysWOW64\ntdll.dll</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data>63695830-2228-11e1-8cc8-005056970016</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </EventData><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"></Event><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Log Name: System<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Source: Service Control Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Date: 2011-12-09 06:41:07<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Event ID: 7034<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Task Category: None<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Level: Error<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Keywords: Classic<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">User: N/A<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Computer: ncvib-web<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Description:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The Big Brother Hobbit Client service terminated unexpectedly. It has done this 2 time(s).<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Event Xml:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><Event xmlns="<a href="http://schemas.microsoft.com/win/2004/08/events/event">http://schemas.microsoft.com/win/2004/08/events/event</a>"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <System><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <EventID Qualifiers="49152">7034</EventID><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Version>0</Version><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Level>2</Level><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Task>0</Task><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Opcode>0</Opcode><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Keywords>0x8080000000000000</Keywords><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <TimeCreated SystemTime="2011-12-09T05:41:07.049125000Z" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <EventRecordID>32596</EventRecordID><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Correlation /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Execution ProcessID="460" ThreadID="6280" /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Channel>System</Channel><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Computer>ncvib-web</Computer><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Security /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </System><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <EventData><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data Name="param1">Big Brother Hobbit Client</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> <Data Name="param2">2</Data><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </EventData><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"></Event><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Johan Sjöberg<o:p></o:p></span></p>
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