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Kevin,
<blockquote
cite="mid:DE8E5E40AD4D424B8B2819F1D5E75C0E1681AF58@WWDCEXCH27.US.Cingular.Net"
type="cite">
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<div class="WordSection1">
<p class="MsoPlainText">Thanks David,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">I have it running now. I am finding that
when using the email ack function these messages are not
getting parsed correctly. It is not seeing the delay or and
comment text.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
</div>
</blockquote>
I have never used or tested the email ack function, so not sure what
it is expecting.<br>
<br>
<a class="moz-txt-link-freetext" href="http://www.xymon.com/xymon/help/manpages/man8/xymon-mailack.8.html">http://www.xymon.com/xymon/help/manpages/man8/xymon-mailack.8.html</a><br>
<br>
<blockquote type="cite">
<h2>ADDING INFORMATION TO THE REPLY MAIL</h2>
By default, an acknowledgment is valid for 1 hour. If you know
in advance that solving the problem is going to take longer,
you can change this by adding <b>delay=DURATION</b> to the
subject
of your mail reply or on a line in the reply message. Duration is
in minutes, unless you add a trailing 'h' (for 'hours'), 'd' (for
'days') or 'w' (for 'weeks').
<p>
You can also include a message that will show up on the
status-page
together with the acknowledgment, e.g. to provide an explanation
for
the issue or some other information to the users. You can either
put it at the end of the subject line as <b>msg=Some random
text</b>, or you can just enter it in the e-mail as the first
non-blank line of
text in the mail (a "delay=N" line is ignored when looking for
the
message text).
</p>
</blockquote>
<br>
May require some pre-processor to parse the ack message.<br>
<blockquote
cite="mid:DE8E5E40AD4D424B8B2819F1D5E75C0E1681AF58@WWDCEXCH27.US.Cingular.Net"
type="cite">
<div class="WordSection1">
<p class="MsoPlainText">Here is what is being displayed on the
nongreen page:<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td colspan="6" style="background: none repeat scroll 0%
0% rgb(51, 51, 51); padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 10pt;
font-family: "Times New
Roman","serif"; color: rgb(51, 235,
244);">7 events acknowledged in the past 240
minutes</span><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">Thu
May 26 14:19:10 2011 </span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% red;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: black;">RcpkNj02Ss7R01A</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">if_stat</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><img id="Picture_x0020_1"
src="cid:part1.03010204.09030809@ausport.gov.au"
alt="http://scbgilifss7cwsvr.wnsnet.attws.com/xymon/gifs/red.gif"
height="16" width="16"></span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% rgb(0,
0, 51); padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">"KING, KEVIN (ATTSI)" <a class="moz-txt-link-abbreviated" href="mailto:KK1051@att.com">KK1051@att.com</a> <o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">This is a multi-part message i<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">Thu
May 26 14:19:02 2011 </span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% red;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: black;">MplsMnGtSs7R01B</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">if_stat</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><img id="Picture_x0020_2"
src="cid:part1.03010204.09030809@ausport.gov.au"
alt="http://scbgilifss7cwsvr.wnsnet.attws.com/xymon/gifs/red.gif"
height="16" width="16"></span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% rgb(0,
0, 51); padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">"KING, KEVIN (ATTSI)" <a class="moz-txt-link-abbreviated" href="mailto:KK1051@att.com">KK1051@att.com</a> <o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">This is a multi-part message i<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">Thu
May 26 14:17:57 2011 </span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% red;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: black;">ElssTxAeSS7R01A</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">if_load</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><img id="Picture_x0020_3"
src="cid:part1.03010204.09030809@ausport.gov.au"
alt="http://scbgilifss7cwsvr.wnsnet.attws.com/xymon/gifs/red.gif"
height="16" width="16"></span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% rgb(0,
0, 51); padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">"KING, KEVIN (ATTSI)" <a class="moz-txt-link-abbreviated" href="mailto:KK1051@att.com">KK1051@att.com</a> <o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">This is a multi-part message i<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">Thu
May 26 14:17:41 2011 </span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% red;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: black;">ElssTxAeSS7R01A</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">if_load</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><img id="Picture_x0020_4"
src="cid:part1.03010204.09030809@ausport.gov.au"
alt="http://scbgilifss7cwsvr.wnsnet.attws.com/xymon/gifs/red.gif"
height="16" width="16"></span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% rgb(0,
0, 51); padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">"KING, KEVIN (ATTSI)" <a class="moz-txt-link-abbreviated" href="mailto:KK1051@att.com">KK1051@att.com</a> <o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">This is a multi-part message i<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">Thu
May 26 14:06:46 2011 </span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% red;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: black;">BurlMaEhSS7R01B</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">if_dsc</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><img id="Picture_x0020_5"
src="cid:part1.03010204.09030809@ausport.gov.au"
alt="http://scbgilifss7cwsvr.wnsnet.attws.com/xymon/gifs/red.gif"
height="16" width="16"></span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% rgb(0,
0, 51); padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">"KING, KEVIN (ATTSI)" <a class="moz-txt-link-abbreviated" href="mailto:KK1051@att.com">KK1051@att.com</a> <o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">This is a multi-part message i<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">Thu
May 26 14:01:13 2011 </span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% red;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: black;">AllnTxDwSS7R01B</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">if_load</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><img id="Picture_x0020_6"
src="cid:part1.03010204.09030809@ausport.gov.au"
alt="http://scbgilifss7cwsvr.wnsnet.attws.com/xymon/gifs/red.gif"
height="16" width="16"></span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% rgb(0,
0, 51); padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">"KING, KEVIN (ATTSI)" <a class="moz-txt-link-abbreviated" href="mailto:KK1051@att.com">KK1051@att.com</a> <o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">This is a multi-part message i<o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">Thu
May 26 14:00:21 2011 </span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% red;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: black;">CncnOhAmSs7R01B</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: white;">if_stat</span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);"><img id="Picture_x0020_7"
src="cid:part1.03010204.09030809@ausport.gov.au"
alt="http://scbgilifss7cwsvr.wnsnet.attws.com/xymon/gifs/red.gif"
height="16" width="16"></span><span
style="font-size: 12pt; font-family: "Times
New Roman","serif"; color: rgb(216,
216, 191);"><o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% rgb(0,
0, 51); padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">"KING, KEVIN (ATTSI)" <a class="moz-txt-link-abbreviated" href="mailto:KK1051@att.com">KK1051@att.com</a> <o:p></o:p></span></p>
</td>
<td style="background: none repeat scroll 0% 0% black;
padding: 0.75pt;">
<p class="MsoNormal"><span style="font-size: 12pt;
font-family: "Times New
Roman","serif"; color: rgb(216,
216, 191);">This is a multi-part message <o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
</div>
</blockquote>
<br>
Quite likely xymon-mailack doesn't handle MIME messages ("This is a
multi-part message" would indicate this), since there would be too
many options to have to cater for.<br>
<br>
It is possibly a side effect in your MUA (Outlook?) of receiving an
html formatted alert e-mail that by default an HTML reply will be
generated - can you configure your mail client to do a plain text
e-mail reply? Thunderbird has this feature in the address book
selectable per user.<br>
<br>
Did it work before you tried html_mail.pl ?<br>
<br>
I don't think it is a limitation of html_mail.pl as such, unless
some extra headers could assist in hinting to a MUA to reply in
plaintext only.<br>
<br>
David.
<blockquote
cite="mid:DE8E5E40AD4D424B8B2819F1D5E75C0E1681AF58@WWDCEXCH27.US.Cingular.Net"
type="cite">
<div class="WordSection1">
<p class="MsoPlainText">> -----Original Message-----<o:p></o:p></p>
<p class="MsoPlainText">> From: David Baldwin
[<a class="moz-txt-link-freetext" href="mailto:david.baldwin@ausport.gov.au">mailto:david.baldwin@ausport.gov.au</a>]<o:p></o:p></p>
<p class="MsoPlainText">> Sent: Wednesday, May 25, 2011 7:58
PM<o:p></o:p></p>
<p class="MsoPlainText">> To: KING, KEVIN (ATTSI)<o:p></o:p></p>
<p class="MsoPlainText">> Cc: <a class="moz-txt-link-abbreviated" href="mailto:xymon@xymon.com">xymon@xymon.com</a><o:p></o:p></p>
<p class="MsoPlainText">> Subject: Re: [Xymon] html_mail.pl
help<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> On 26/05/11 2:26 AM, KING, KEVIN
(ATTSI) wrote:<o:p></o:p></p>
<p class="MsoPlainText">> > David,<o:p></o:p></p>
<p class="MsoPlainText">> ><o:p></o:p></p>
<p class="MsoPlainText">> > Where can I dl this? I goggled
for it. But the hits I got were in the<o:p></o:p></p>
<p class="MsoPlainText">> > message archives and those are
blocked to be at work.<o:p></o:p></p>
<p class="MsoPlainText">> ><o:p></o:p></p>
<p class="MsoPlainText">> <a class="moz-txt-link-freetext" href="http://xymonton.org/doku.php/alerts">http://xymonton.org/doku.php/alerts</a><o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> David.<o:p></o:p></p>
<p class="MsoPlainText">> > -Kevin<o:p></o:p></p>
<p class="MsoPlainText">> ><o:p></o:p></p>
<p class="MsoPlainText">> >> -----Original Message-----<o:p></o:p></p>
<p class="MsoPlainText">> >> From:
<a class="moz-txt-link-abbreviated" href="mailto:xymon-bounces@xymon.com">xymon-bounces@xymon.com</a> [<a class="moz-txt-link-freetext" href="mailto:xymon-bounces@xymon.com">mailto:xymon-bounces@xymon.com</a>] On<o:p></o:p></p>
<p class="MsoPlainText">> >> Behalf Of David Baldwin<o:p></o:p></p>
<p class="MsoPlainText">> >> Sent: Tuesday, May 24,
2011 9:51 PM<o:p></o:p></p>
<p class="MsoPlainText">> >> To: Joe Rindfleisch<o:p></o:p></p>
<p class="MsoPlainText">> >> Cc: <a class="moz-txt-link-abbreviated" href="mailto:xymon@xymon.com">xymon@xymon.com</a><o:p></o:p></p>
<p class="MsoPlainText">> >> Subject: Re: [Xymon]
html_mail.pl help<o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >> Joe,<o:p></o:p></p>
<p class="MsoPlainText">> >>> I got your name from
the html_mail.pl script. I recently updated<o:p></o:p></p>
<p class="MsoPlainText">> to<o:p></o:p></p>
<p class="MsoPlainText">> >>> xymon 4.3.2 and tried
to go live in production.<o:p></o:p></p>
<p class="MsoPlainText">> >>><o:p></o:p></p>
<p class="MsoPlainText">> >>> On all alerts it seems
to send out alerts to this one email<o:p></o:p></p>
<p class="MsoPlainText">> address.<o:p></o:p></p>
<p class="MsoPlainText">> >>> it seems to send out
to all that are intended to receive the emails<o:p></o:p></p>
<p class="MsoPlainText">> >>> but the one email has
only two hosts that it monitors and gets<o:p></o:p></p>
<p class="MsoPlainText">> > alerts<o:p></o:p></p>
<p class="MsoPlainText">> >>> from. now it gets
emails on the entire environment.<o:p></o:p></p>
<p class="MsoPlainText">> >>><o:p></o:p></p>
<p class="MsoPlainText">> >> I can't follow what the
problem is.<o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >> The script gets called
from the alerts.cfg file via the SCRIPT<o:p></o:p></p>
<p class="MsoPlainText">> > keyword.<o:p></o:p></p>
<p class="MsoPlainText">> >> The hosts it applies to
will be determined by the alerts.cfg file<o:p></o:p></p>
<p class="MsoPlainText">> >> rules.<o:p></o:p></p>
<p class="MsoPlainText">> >> The recipient for e-mails
is specified by the RCPT environment<o:p></o:p></p>
<p class="MsoPlainText">> > variable<o:p></o:p></p>
<p class="MsoPlainText">> >> when the script is called.<o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >> Without the old and new
config to compare, I can't help any further.<o:p></o:p></p>
<p class="MsoPlainText">> >>> I see a lot of
references to BB, has this script been updated?<o:p></o:p></p>
<p class="MsoPlainText">> >>><o:p></o:p></p>
<p class="MsoPlainText">> >> The environment variable
names have not changed that I know of, but<o:p></o:p></p>
<p class="MsoPlainText">> I<o:p></o:p></p>
<p class="MsoPlainText">> >> haven't used it with 4.3.x
myself yet.<o:p></o:p></p>
<p class="MsoPlainText">> >>> # Version
Author Details<o:p></o:p></p>
<p class="MsoPlainText">> >>> # -------
------ -------<o:p></o:p></p>
<p class="MsoPlainText">> >>> # 1.0 Martin
Ward Initial version. See code for<o:p></o:p></p>
<p class="MsoPlainText">> >> details.<o:p></o:p></p>
<p class="MsoPlainText">> >>> # 1.1 David
Baldwin Clean up, remove hard-coded paths.<o:p></o:p></p>
<p class="MsoPlainText">> >>> # 1.2 David
Baldwin format message as alternative parts<o:p></o:p></p>
<p class="MsoPlainText">> >>> for plaintext and HTML
views<o:p></o:p></p>
<p class="MsoPlainText">> >>><o:p></o:p></p>
<p class="MsoPlainText">> >>> thanks for your help<o:p></o:p></p>
<p class="MsoPlainText">> >> I've CCed to the xymon
list which is a better place to get general<o:p></o:p></p>
<p class="MsoPlainText">> >> help.<o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >> David.<o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >> --<o:p></o:p></p>
<p class="MsoPlainText">> >> David Baldwin - IT Unit<o:p></o:p></p>
<p class="MsoPlainText">> >> Australian Sports
Commission <a class="moz-txt-link-abbreviated" href="http://www.ausport.gov.au">www.ausport.gov.au</a><o:p></o:p></p>
<p class="MsoPlainText">> >> Tel 02 62147830 Fax 02
62141830 PO Box 176 Belconnen ACT 2616<o:p></o:p></p>
<p class="MsoPlainText">> >>
<a class="moz-txt-link-abbreviated" href="mailto:david.baldwin@ausport.gov.au">david.baldwin@ausport.gov.au</a> Leverrier Street Bruce
ACT<o:p></o:p></p>
<p class="MsoPlainText">> 2617<o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >
---------------------------------------------------------------------<o:p></o:p></p>
<p class="MsoPlainText">> --<o:p></o:p></p>
<p class="MsoPlainText">> >> --------------<o:p></o:p></p>
<p class="MsoPlainText">> >> Keep up to date with
what's happening in Australian sport visit<o:p></o:p></p>
<p class="MsoPlainText">> >> <a class="moz-txt-link-freetext" href="http://www.ausport.gov.au">http://www.ausport.gov.au</a><o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >> This message is intended
for the addressee named and may contain<o:p></o:p></p>
<p class="MsoPlainText">> >> confidential and
privileged information. If you are not the intended<o:p></o:p></p>
<p class="MsoPlainText">> >> recipient please note that
any form of distribution, copying or use<o:p></o:p></p>
<p class="MsoPlainText">> of<o:p></o:p></p>
<p class="MsoPlainText">> >> this communication or the
information in it is strictly prohibited<o:p></o:p></p>
<p class="MsoPlainText">> and<o:p></o:p></p>
<p class="MsoPlainText">> >> may be unlawful. If you
receive this message in error, please delete<o:p></o:p></p>
<p class="MsoPlainText">> > it<o:p></o:p></p>
<p class="MsoPlainText">> >> and notify the sender.<o:p></o:p></p>
<p class="MsoPlainText">> >><o:p></o:p></p>
<p class="MsoPlainText">> >
---------------------------------------------------------------------<o:p></o:p></p>
<p class="MsoPlainText">> --<o:p></o:p></p>
<p class="MsoPlainText">> >> --------------<o:p></o:p></p>
<p class="MsoPlainText">> >>
_______________________________________________<o:p></o:p></p>
<p class="MsoPlainText">> >> Xymon mailing list<o:p></o:p></p>
<p class="MsoPlainText">> >> <a class="moz-txt-link-abbreviated" href="mailto:Xymon@xymon.com">Xymon@xymon.com</a><o:p></o:p></p>
<p class="MsoPlainText">> >>
<a class="moz-txt-link-freetext" href="http://lists.xymon.com/mailman/listinfo/xymon">http://lists.xymon.com/mailman/listinfo/xymon</a><o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> --<o:p></o:p></p>
<p class="MsoPlainText">> David Baldwin - IT Unit<o:p></o:p></p>
<p class="MsoPlainText">> Australian Sports
Commission <a class="moz-txt-link-abbreviated" href="http://www.ausport.gov.au">www.ausport.gov.au</a><o:p></o:p></p>
<p class="MsoPlainText">> Tel 02 62147830 Fax 02
62141830 PO Box 176 Belconnen ACT 2616<o:p></o:p></p>
<p class="MsoPlainText">>
<a class="moz-txt-link-abbreviated" href="mailto:david.baldwin@ausport.gov.au">david.baldwin@ausport.gov.au</a> Leverrier Street Bruce
ACT 2617<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
</div>
</blockquote>
<br>
<br>
<pre class="moz-signature" cols="72">--
David Baldwin - IT Unit
Australian Sports Commission <a class="moz-txt-link-abbreviated" href="http://www.ausport.gov.au">www.ausport.gov.au</a>
Tel 02 62147830 Fax 02 62141830 PO Box 176 Belconnen ACT 2616
<a class="moz-txt-link-abbreviated" href="mailto:david.baldwin@ausport.gov.au">david.baldwin@ausport.gov.au</a> Leverrier Street Bruce ACT 2617
</pre>
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