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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Ray,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks for the code. I’m a bit wary of using something with such a version specific path though – is that seriously a “standard” interface to a .Net DLL that can be expected to have some degree of persistence?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I’m offsite this week, will try to take a look next week.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks, David.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Scot Kreienkamp [mailto:SKreien@la-z-boy.com] <br><b>Sent:</b> Saturday, 14 May 2011 5:54 AM<br><b>To:</b> Storer, Raymond; David Baldwin<br><b>Cc:</b> xymon@xymon.com<br><b>Subject:</b> RE: [Xymon] Windows PS client svcs data missing<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Thank you Raymond… If I knew how to implement it I would. Hopefully David or Henrik can find the time to experiment with it. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>I'm seeing all kinds of problems with the PS client…. If this keeps up I'll have to remove it. It pegged one of my servers at 100% for over an hour, stuck on the WMI yesterday. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif";color:#1F497D'>Scot Kreienkamp<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif";color:#1F497D'>Senior Systems Engineer<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif";color:#1F497D'>skreien@la-z-boy.com<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Storer, Raymond [mailto:storerr@nibco.com] <br><b>Sent:</b> Friday, May 13, 2011 12:58 PM<br><b>To:</b> David Baldwin; Scot Kreienkamp<br><b>Cc:</b> xymon@xymon.com<br><b>Subject:</b> RE: [Xymon] Windows PS client svcs data missing<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Opps… I missed the “.” in the [Reflection.Assembly]. Also, you can pipe it to out-null to avoid any unwanted output. So:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>[Reflection.Assembly]::LoadFile(‘C:\WINDOWS\Microsoft.Net\Framework\v2.0.50727\System.ServiceProcess.dll’) | out-null<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Ray<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> xymon-bounces@xymon.com [mailto:xymon-bounces@xymon.com] <b>On Behalf Of </b>Storer, Raymond<br><b>Sent:</b> Friday, May 13, 2011 11:40 AM<br><b>To:</b> David Baldwin; Scot Kreienkamp<br><b>Cc:</b> xymon@xymon.com<br><b>Subject:</b> Re: [Xymon] Windows PS client svcs data missing<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Scot and David, if you’d prefer to implement a .net pure call for services you can try the following:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'># your path to the file may very<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>[ReflectionAssembly]::LoadFile(‘C:\WINDOWS\Microsoft.Net\Framework\v2.0.50727\System.ServiceProcess.dll’)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>#get all the services installed on the local machine<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>$serviceController = [System.ServiceProcess.ServiceController]::GetServices()<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>foreach ($svc in $serviceController) {<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> # should indicate: Stopped, Running, or Paused … others???<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> write-host $svc.Status<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> # the service name<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> write-host $svc.Name<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> # the service display name<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> write-host $svc.DisplayName<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>}<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Ray<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> xymon-bounces@xymon.com [mailto:xymon-bounces@xymon.com] <b>On Behalf Of </b>David Baldwin<br><b>Sent:</b> Wednesday, May 11, 2011 7:41 PM<br><b>To:</b> Scot Kreienkamp<br><b>Cc:</b> xymon@xymon.com<br><b>Subject:</b> Re: [Xymon] Windows PS client svcs data missing<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Scot, <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>David,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>I was able to catch a system this afternoon that wasn't reporting services. I get this back when running the get-wmiobject command:</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>PS C:\> Get-WmiObject -Class Win32_Service</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Get-WmiObject :</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>At line:1 char:14</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>+ Get-WmiObject <<<< -Class Win32_Service</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> + CategoryInfo : InvalidOperation: (:) [Get-WmiObject], COMException</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> + FullyQualifiedErrorId : GetWMICOMException,Microsoft.PowerShell.Commands.GetWmiObjectCommand</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Looks like it's a problem with your system.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>One other thing… I noticed that whenever the PS client runs it takes the CPU up to 100% for 5-15 seconds or so on many of the systems it's installed on. I'm already getting push back from other systems admins because of that. I imagine many people will be complaining about it sooner or later, that's kind of a bad thing. </span><span lang=EN-US style='font-family:Wingdings;color:#1F497D'>J</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Off to Google that…</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>I don't have a lot of experience with WMI, but it seems like it can be a pretty heavyweight way to get fairly trivial information. There may be some tuning or checks that can be done to make sure it's running as best it can, but a google search or others be able to give better advice than I.<br><br>It would also pay to watch the memory footprint of the client long-term. I've tried to do as much preemptive garbage collection as I can, but I'm not convinced there aren't leaks, especially interfacing with COM objects, which given the error above makes WMI a big candidate. I wouldn't be surprised if some of the WMI data could be gained by alternative means such as poking about in the registry, but I don't have time to investigate at present.<br><br>David.<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'>Scot Kreienkamp</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'>Senior Systems Engineer</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'><a href="mailto:skreien@la-z-boy.com">skreien@la-z-boy.com</a></span><span lang=EN-US><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:-moz-use-text-color -moz-use-text-color'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> David Baldwin [<a href="mailto:david.baldwin@ausport.gov.au">mailto:david.baldwin@ausport.gov.au</a>] <br><b>Sent:</b> Monday, May 09, 2011 9:31 PM<br><b>To:</b> Scot Kreienkamp; <a href="mailto:xymon@xymon.com">xymon@xymon.com</a><br><b>Subject:</b> Re: [Xymon] Windows PS client svcs data missing</span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>On 10/05/11 2:09 AM, Scot Kreienkamp wrote: <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Hi everyone,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>I've run into a problem with the Windows Powershell client intermittently omitting service data on Win2008. Here's the relevant parts of the client data file:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Microsoft Windows Server 2008 R2 Standard (build 7600)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>---snip---<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Persistent Routes:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> None<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>[ifstat]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>fe80::619f:8c8:bf22:6ca5%11 2254617444 2999570366<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>10.100.1.211 2254617444 2999570366<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>::1 0 0<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>127.0.0.1 0 0<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>[svcs]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Name StartupType Status DisplayName<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>[uptime]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>sec: 8168297<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>94 days 12 hours 58 minutes 17 seconds<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Bootup: 20110203213923.713291-360<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>[who]<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>SESSIONNAME USERNAME ID STATE TYPE DEVICE<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>---snip---<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>As you can see, the svcs portion is empty. I already updated the client to the latest PS client files available and it still is happening. I'm not a programmer so I'm not sure how I can help troubleshoot this, but I'm willing to help in any way I can.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>services information is gathered from WMI. The builtin powershell "get-services" doesn't return sufficient information.<br><br>Try the following:<br><br>open a powershell window (powershell.exe lives in C:\WINDOWS\system32\windowspowershell\v1.0)<br><br>Get-WmiObject -Class Win32_Service<br><br>Try running it a few times. Is it slow, or does it sometimes not return any information?<br><br>Also, if you look at the Client data report (link at the bottom of various pages - cpu, disk, procs, svcs), do you see sections for [WMI:Win32...] towards the bottom of the report. There should be:</span><span lang=EN-US><o:p></o:p></span></p><pre><span lang=EN-US>WMI:Win32_OperatingSystem<o:p></o:p></span></pre><pre><span lang=EN-US>WMI:Win32_ComputerSystem<o:p></o:p></span></pre><pre><span lang=EN-US>WMI:Win32_BIOS<o:p></o:p></span></pre><pre><span lang=EN-US>WMI:Win32_Processor<o:p></o:p></span></pre><pre><span lang=EN-US>WMI:Win32_PhysicalMemory<o:p></o:p></span></pre><pre><span lang=EN-US>WMI:Win32_LogicalDisk<o:p></o:p></span></pre><pre><span lang=EN-US>WMI:Win32_QuickFixEngineering<o:p></o:p></span></pre><pre><span lang=EN-US>WMI:Win32_Product<o:p></o:p></span></pre><pre><span lang=EN-US> <o:p></o:p></span></pre><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>If these are missing there may be a problem with the WMI service. Try restarting it in the first instance.<br><br>David.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Thanks!<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'>Scot Kreienkamp</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-family:"Arial","sans-serif"'><a href="mailto:skreien@la-z-boy.com">skreien@la-z-boy.com</a></span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";color:gray'>This message is intended only for the individual or entity to which it is addressed. It may contain privileged, confidential information which is exempt from disclosure under applicable laws. If you are not the intended recipient, please note that you are strictly prohibited from disseminating or distributing this information (other than to the intended recipient) or copying this information. If you have received this communication in error, please notify us immediately by e-mail or by telephone at the above number. Thank you. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US><o:p> </o:p></span></p><pre><span lang=EN-US>-- <o:p></o:p></span></pre><pre><span lang=EN-US>David Baldwin - IT Unit<o:p></o:p></span></pre><pre><span lang=EN-US>Australian Sports Commission <a href="http://www.ausport.gov.au">www.ausport.gov.au</a><o:p></o:p></span></pre><pre><span lang=EN-US>Tel 02 62147830 Fax 02 62141830 PO Box 176 Belconnen ACT 2616<o:p></o:p></span></pre><pre><span lang=EN-US><a href="mailto:david.baldwin@ausport.gov.au">david.baldwin@ausport.gov.au</a> Leverrier Street Bruce ACT 2617<o:p></o:p></span></pre><p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span lang=EN-US><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Keep up to date with what's happening in Australian sport visit <a href="http://www.ausport.gov.au">www.ausport.gov.au</a> <br><br></span><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif"'>This message is intended for the addressee named and may contain confidential and privileged information. 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It may contain privileged, confidential information which is exempt from disclosure under applicable laws. If you are not the intended recipient, please note that you are strictly prohibited from disseminating or distributing this information (other than to the intended recipient) or copying this information. If you have received this communication in error, please notify us immediately by e-mail or by telephone at the above number. Thank you. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><pre><span lang=EN-US>-- <o:p></o:p></span></pre><pre><span lang=EN-US>David Baldwin - IT Unit<o:p></o:p></span></pre><pre><span lang=EN-US>Australian Sports Commission <a href="http://www.ausport.gov.au">www.ausport.gov.au</a><o:p></o:p></span></pre><pre><span lang=EN-US>Tel 02 62147830 Fax 02 62141830 PO Box 176 Belconnen ACT 2616<o:p></o:p></span></pre><pre><span lang=EN-US><a href="mailto:david.baldwin@ausport.gov.au">david.baldwin@ausport.gov.au</a> Leverrier Street Bruce ACT 2617<o:p></o:p></span></pre><p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span lang=EN-US style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>CONFIDENTIALITY NOTICE: This email and any attachments are for the<br>exclusive and confidential use of the intended recipient. 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