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<div class=WordSection1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Doug,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I found a CLEAR trap in my snmptrapd and snmptt logs, and it
says “Unreachable Clear”. There is nothing like that defined
in my snmptt.conf.oracle file. If I understand this right, I have some
things to change in the snmptt.conf.oracle file.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Nicole<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Williams, Doug
(Consultant-RIC) [mailto:Doug.Williams@dexone.com] <br>
<b>Sent:</b> Wednesday, November 03, 2010 2:32 PM<br>
<b>To:</b> xymon@xymon.com<br>
<b>Subject:</b> RE: [xymon] RE: help setting up SNMP traps to Xymon<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Check the SEC startup script (in my case
/sbin/init.d/rc.sec) for the paths:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>OPTIONS="-detach
-conf=/usr/local/etc/sec.conf -log=/var/adm/syslog/sec.log"<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>OPTIONS2="-input=/var/adm/syslog/snmptt.log
-input=/var/adm/syslog/snmpttunknown.log"<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Look in the snmpttunknown.log for any traps it does not have a
pattern match for, in case the CLEAR trap may be formatted differently:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Look in sec.conf and ensure there is pattern that matches the
CLEAR trap if format different<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Nicole Beck
[mailto:nskyrca@syr.edu] <br>
<b>Sent:</b> Wednesday, November 03, 2010 10:02 AM<br>
<b>To:</b> xymon@xymon.com<br>
<b>Subject:</b> [xymon] RE: help setting up SNMP traps to Xymon<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks Andy.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I thought that the severity of the trap came from what is
defined in the /etc/snmp/snmptt.conf.oracle file? The
cerebro.victoriacollege.edu website has a section saying:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal>I've noticed that the APC and Dell MIB files have a <em>SEVERITY</em>
definition in them. SNMPTT uses that to establish the severity for each trap
(Normal|INFORMATIONAL|SEVERE|WARNING|...). However, I've noticed that Cisco and
Canoga Perkins don't have those definitions; so, every trap event is considered
Normal. You'll need to change the severity for the various traps as desired in
the snmptt.conf file.<span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Does the snmptt.conf.oracle file have to be changed in order to
deal with the different severity codes that it receives from the
snmptrap? It seems like the way my snmptt.conf.oracle file is configured
right now, it would always have a severity of “Normal”, so
Xymon would never change colors.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I’m just learning SNMP and don’t completely
understand it yet, so maybe I’m missing something.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I’ll have to check with my DBA’s again to find out
if they can send their traps directly from the database server, rather than
thru the Grid server.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Nicole<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> FARRIOR, Andy
[mailto:Andy.Farrior@victoriacollege.edu] <br>
<b>Sent:</b> Friday, October 15, 2010 12:48 PM<br>
<b>To:</b> xymon@xymon.com<br>
<b>Subject:</b> [xymon] RE: help setting up SNMP traps to Xymon<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>1 – clearing the trap.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Unfortunately, the only way the SNMP trap status changes on
Xymon is when it receives a new SNMP trap from the device. If the device
would send an “all clear” type of trap when it was happy,
that’d change the status back to green. If there’s a way to
create an event on the device that generates a “Normal” event, you
could use that as a mechanism to change the SNMP status on Xymon.
(Example, if saving the configuration generates a “Normal”
SNMP trap….) Ugly, but it’d work.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The other way to address it would be to come up with a way to
manually acknowledge or clear a trap similar to the alert acknowledgment in
Xymon. I’ve never had time to pursue that.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>2 – origination of the trap<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The only way I can think of addressing this is if each database
server can be configured to send SNMP traps on their own. The SNMPTRAPD
daemon uses the sending device’s hostname and that’s what is used
to send to Xymon. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hope this helps,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Andy<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Nicole Beck
[mailto:nskyrca@syr.edu] <br>
<b>Sent:</b> Friday, October 15, 2010 9:42 AM<br>
<b>To:</b> 'xymon@xymon.com'<br>
<b>Subject:</b> [xymon] help setting up SNMP traps to Xymon<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Hello,<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>I’m
running Xymon 4.2.3 on RHEL 5.4 and I’m trying to setup Xymon to receive
SNMP traps from our Oracle database servers. We are also
running Oracle Enterprise Manager on another server (we call it the
“grid”) that monitors the Oracle database servers too, but our
DBA’s want to use Xymon to alert them of Oracle problems instead of the
grid server so they don’t get alerts from two different places.
The DBA’s manage OEM(therefore I’m not familiar with it), and have
configured it to recieve SNMP traps and send them to Xymon.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>I
configured the Xymon server to receive traps using the documentation at <a
href="http://cerebro.victoriacollege.edu/hobbit-trap.html">http://cerebro.victoriacollege.edu/hobbit-trap.html</a>.
We do receive traps, but there are two problems: <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<ol start=1 type=1>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l0 level1 lfo3'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>The
trap status diamond does not change color when it gets a trap or when the
trap clears. My understanding is that this is set in the Oracle MIBS
that are translated to the /etc/snmp/snmptt.conf.oracle file.
I’m not sure how to change the file to get it to give different
alerts. If I change the word “NORMAL” in the following
line to “SEVERE” the trap status will go red, but will not
return to green when the trap clears. Any suggestions on how to fix this?<o:p></o:p></span></li>
</ol>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>EVENT
oraEM4Alert .1.3.6.1.4.1.111.15.2.0.1 "Status Events" Normal<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<ol start=2 type=1>
<li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
mso-list:l2 level1 lfo6'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>The
traps status changes for the grid server instead of the database server
with the problem. Drilling down into the “trap” status,
you will see an error for the database server though. The
snmptrapd.log and snmptt.log files (examples below) show the traps coming
from the grid server. Does anyone know how to get the traps to
appear under the database server name rather than the grid server?<o:p></o:p></span></li>
</ol>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Example
snmptrapd.log entry (host name changed):<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>2010-10-14
19:04:49 grid-server [xxx.xxx.xxx.xxx] (via UDP: [xxx.xxx.xxx.xxx]:51617) TRAP,
SNMP v1, community public<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>
.1.3.6.1.4.1.111.15.2 Enterprise Specific Trap (1) Uptime: 0:06:31.00<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>
.1.3.6.1.4.1.111.15.1.1.1.2.1 = STRING: "DB00157.world"
.1.3.6.1.4.1.111.15.1.1.1.3.1 = STRING: "Database
Instance" .1.3.6.1.4.1.111.15.1.1.1.4.1 = STRING:
"database-server " .1.3.6.1.4.1.111.15.1.1.1.5.1 =
STRING: "Status".1.3.6.1.4.1.111.15.1.1.1.6.1 =
"" .1.3.6.1.4.1.111.15.1.1.1.7.1 =
"" .1.3.6.1.4.1.111.15.1.1.1.8.1 = STRING:
"Oct 14, 2010 7:04:00 PM EDT"
.1.3.6.1.4.1.111.15.1.1.1.9.1 = STRING:
"Critical"
.1.3.6.1.4.1.111.15.1.1.1.10.1 = STRING: "Failed to connect to database
instance: ORA-01033: ORACLE initialization or shutdown in progress (DBD ERROR:
OCISessionBegin)."
.1.3.6.1.4.1.111.15.1.1.1.11.1 = STRING: "Test SNMP database-server DB
Down " .1.3.6.1.4.1.111.15.1.1.1.12.1
= STRING: "SYSMAN" .1.3.6.1.4.1.111.15.1.1.1.13.1
= STRING: "0" .1.3.6.1.4.1.111.15.1.1.1.14.1 =
"" .1.3.6.1.4.1.111.15.1.1.1.15.1 = STRING:
"923A730174F36B87E040E6801417642D" .1.3.6.1.4.1.111.15.1.1.1.16.1
= STRING: "0" .1.3.6.1.4.1.111.15.1.1.1.17.1 =
"" .1.3.6.1.4.1.111.15.1.1.1.18.1 = STRING:
"0" .1.3.6.1.4.1.111.15.1.1.1.19.1 =
"" .1.3.6.1.4.1.111.15.1.1.1.20.1 = STRING:
"1" .1.3.6.1.4.1.111.15.1.1.1.21.1 = STRING:
"923A421065A8A060E040E68015173993"<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Example
snmptt.log entry:<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Oct
14 19:04:52 xymon-server snmptt[0]: .1.3.6.1.4.1.111.15.2.0.1 SEVERE
"Status Events" grid-server - The variables included in the
oraEM4Alert trap. DB00157.world Database Instance database-server
Status Oct 14, 2010 7:04:00 PM EDT Critical Failed to connect to
database instance: ORA-01033: ORACLE initialization or shutdown in progress
(DBD ERROR: OCISessionBegin). Test SNMP database-server DB Down SYSMAN
0 923A730174F36B87E040E6801417642D 0 0 1
923A421065A8A060E040E68015173993<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Thanks
in advance for any help. I’m sorry for the lengthy question.<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Nicole
Beck<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p>
</div>
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