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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We use a mix of alert scripts with a mix
of instructions for different recipients, some written in PHP, some in bourne
shell, that all show the same behavior. The hobbit-alerts.cfg is rather large
(400+ lines), but a typical line looks like this:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>PAGE=production<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>SCRIPT /opt/xymon/scripts/notify_unix.sh
mark.stoltzfus@pmigroup.com DURATION>2m EXSERVICE=$NOC_IGNORE REPEAT=9999<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Where NOC_IGNORE is set to services our
NOC folks don’t care about. Maybe a better question would be, does anyone get
email alerts that are larger than 6kb?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Mark<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Josh Luthman
[mailto:josh@imaginenetworksllc.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 23, 2010 4:52
PM<br>
<b><span style='font-weight:bold'>To:</span></b> xymon@xymon.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [xymon] Truncated
email alerts</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>What does
your alert config look like?<o:p></o:p></span></font></p>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt' type=cite>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>On Aug 23, 2010 7:47 PM,
"Mark Stoltzfus" <<a href="mailto:mark.stoltzfus@pmigroup.com">mark.stoltzfus@pmigroup.com</a>>
wrote:<o:p></o:p></span></font></p>
<div>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>All,
has anyone seen an issue where email</span></font> <font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>messages that Xymon generates</span></font>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>(NOTE:</span></font>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>not
the client status on the webpage, which is complete)</span></font> <font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>are getting
truncated</span></font> <font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>beyond</span></font> <font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>a certain length? We had
already bumped up</span></font> <font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>MAXMSG_STATUS and MAXMSG_CLIENT</span></font> <font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>for a
different issue (where the status messages going to the server were getting
truncated), but this is different. For example, an alarm gets generated,
and on the xymon webpage, you can see the entire status. The email we
receive, however, is truncated. We’re running</span></font> <font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Xymon 4.2.3 on
RHEL5. We’re trying to track down what layer this at, and it’s proving a
challenge. We’re seeing this across different alarms, but they all seem
to get truncated around 6kb.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Regards,</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Mark</span></font><o:p></o:p></p>
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