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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Are you running BBWin in local or central mode?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Do you have any external scripts running besides the defaults?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>BBWin shouldn’t be executing ipconfig or netstat<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In the bbwin.cfg change the following line<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><setting name=”loglevel” value=”0”><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Change 0 to 1<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>No need to restart as bbwin will restart on a change of the cfg
file.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jim Sloan<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Chief Systems Architect - Corporate IT<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>S1 Corporation<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Tel (direct): +1 404 923 6527<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Tel (switchboard): +1 404 923 3500<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="mailto:jim.sloan@s1.com"><span style='color:blue'>jim.sloan@s1.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="www.s1.com"><span style='color:blue'>www.s1.com</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Notice: This communication contains information that may be
privileged, confidential and/or exempt from disclosure under applicable law. If
you are not the intended recipient, you are hereby notified that any
disclosure, copying, distribution, or use of the information contained herein
(including any reliance thereon) is strictly prohibited. If you received this
transmission in error, please immediately contact the sender and delete this
communication.<b><o:p></o:p></b></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Birney Jr
Joe-FJB047 [mailto:fjb047@motorola.com] <br>
<b>Sent:</b> Friday, January 15, 2010 7:57 AM<br>
<b>To:</b> hobbit@hswn.dk<br>
<b>Subject:</b> RE: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working
= Purple results<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Folks,</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>all servers are running Win2003 w/SP 2 as the OS.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>BBWin is version 0.12</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Odinn [mailto:odinn_asgaard@yahoo.com] <br>
<b>Sent:</b> Thursday, January 14, 2010 3:11 PM<br>
<b>To:</b> hobbit@hswn.dk<br>
<b>Subject:</b> Re: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working
= Purple results</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>what
client are you running on the Windows systems? BBWin v.?<br>
<o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>--<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jim
Sloan<o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Just
remember, today is the day you thought tomorrow was going to be yesterday. <o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
<hr size=1 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Birney Jr Joe-FJB047
<fjb047@motorola.com><br>
<b>To:</b> hobbit@hswn.dk<br>
<b>Sent:</b> Thu, January 14, 2010 2:46:48 PM<br>
<b>Subject:</b> RE: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working
= Purple results</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Thanks for the feedback. We had to install Hobbit on about 40
servers. We ended up scripting the install to make life easier and ensure all
of the servers got the same version, installed the same day, ect. We also made
sure that the we had set the mode on the citrix box to install before we ran
the script. </span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Is there any way that we can get Hobbit to run the commands in more
of a verbose mode? We would love to see the cmd window that it spawns to run
the netstat or ipconfig commands so we can see what its hanging up as... We
tried to change one of the servers so bbwin runs as with a different account
and left that account logged in hoping a CMD window or other data would be
persevered. But no luck :(</span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Jb</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Odinn [mailto:odinn_asgaard@yahoo.com] <br>
<b>Sent:</b> Thursday, January 14, 2010 10:57 AM<br>
<b>To:</b> hobbit@hswn.dk<br>
<b>Subject:</b> Re: [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working
= Purple results</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>This
sounds like an issue with the client, not the server.<br>
<o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>--<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jim
Sloan<o:p></o:p></span></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Just
remember, today is the day you thought tomorrow was going to be yesterday. <o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
<hr size=1 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Birney Jr Joe-FJB047
<fjb047@motorola.com><br>
<b>To:</b> hobbit@hswn.dk<br>
<b>Sent:</b> Thu, January 14, 2010 8:46:16 AM<br>
<b>Subject:</b> [hobbit] Route/Netstat Crashing and/or Ipconfig Not Working =
Purple results</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Folks,<br>
we have three dell power edge 2950s that are running a Win2k3 OS as well as the
Citrix Xenapp (version 5.0). What we see is that Hobbit will report the basic
test purple (CPU, Disk, Mem, ect) after some time has pasted. When we logon to
the systems we usually see a crash message saying that either route.exe or
netstat has crashed. Checking the task manger on these boxes shows we can have
a mix of netstat and route.exe still running (some times its just one, other
there are 2 or more instances, or just one of them running, ect). Looking at
the event viewer we will usually see: </span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The agent
stats generated this event message : failed to execute ipconfig /all </span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>But no other
error indications on those boxes. And of course when we run this ipconfig
command it works all the time for us. The simple fix is to kill any an all
netstat.exe, route.exe and cmd windows they tried to run and then the servers
go back to green. Problem is they will only last for some time until they go
purple. And the time it takes is random. Finally we have 6 other Citrix servers
all configured in the same manor that do NOT exhibit this behavior.<br>
<br>
So any ideas on how to find out why netstat/route keep crashing?<br>
<br>
Thanks! </span><br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jb</span> <o:p></o:p></p>
</div>
</div>
</div>
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