"ITIL hands are the devil's workshop"...<br><br>
<div><span class="gmail_quote">On 7/23/09, <b class="gmail_sendername">Buchan Milne</b> <<a href="mailto:bgmilne@staff.telkomsa.net">bgmilne@staff.telkomsa.net</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"><br>However, GLPI doesn't seem very ITIL-compliant (there isn't really a<br>distinction between incidents, requests, and changes).<br>
</blockquote></div>