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<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'> I
have hobbitmon clients running on various servers; this week turned my
attentions to some ESX servers. The hobbitmon client configure/make went fine
& after running “runclient.sh start” the status columns of the
hobbitmon server display page went green (and expected data reported). However,
20 – 30 minutes later, those statuses went purple & inspecting the
data showed (from the timestamp) that the client ran only the first time.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'> The
…client/logs show nothing untoward, no core files in …client/tmp –
and I opened the ESX firewall port!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>Client start-up<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>[xymon@esx112 logs]$ ../runclient.sh start<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>Hobbit client for linux started on esx112<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>[xymon@esx112 logs]$ date<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>Wed Jul 22 11:32:04 BST 2009<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>Initial data reported
(green smiley’s) (server: <a
href="http://w.x.y.z/xymon-cgi/bb-hostsvc.sh?HOST=esx112&SERVICE=cpu">http://W.X.Y.Z/xymon-cgi/bb-hostsvc.sh?HOST=esx112&SERVICE=cpu</a>
)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color="#d8d8bf" face="Times New Roman"><span
style='font-size:12.0pt;color:#D8D8BF'><o:p> </o:p></span></font></p>
<div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;
padding:0cm 0cm 1.0pt 0cm'>
<p class=MsoNormal align=center style='text-align:center;border:none;
padding:0cm'><font size=1 color="#d8d8bf" face=Arial><span style='font-size:
8.0pt;font-family:Arial;color:#D8D8BF;display:none'>Top of Form<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal align=center style='text-align:center'><font size=3
color="#d8d8bf" face="Times New Roman"><span style='font-size:12.0pt;
color:#D8D8BF'><INPUT TYPE="submit" ACTION="/xymon-cgi/bb-hist.sh" VALUE="HISTORY"><span
style='display:none'><INPUT TYPE="hidden" NAME="HISTFILE" VALUE="esx112.cpu"></span><span
style='display:none'><INPUT TYPE="hidden" NAME="ENTRIES" VALUE="50"></span><span
style='display:none'><INPUT TYPE="hidden" NAME="IP" VALUE="129.227.53.69"></span><span
style='display:none'><INPUT TYPE="hidden" NAME="DISPLAYNAME" VALUE="esx112"></span><o:p></o:p></span></font></p>
<div style='mso-element:para-border-div;border:none;border-top:solid windowtext 1.0pt;
padding:1.0pt 0cm 0cm 0cm'>
<p class=MsoNormal align=center style='text-align:center;border:none;
padding:0cm'><font size=1 color="#d8d8bf" face=Arial><span style='font-size:
8.0pt;font-family:Arial;color:#D8D8BF;display:none'>Bottom of Form<o:p></o:p></span></font></p>
</div>
<div align=center>
<table class=MsoNormalTable border=0 cellpadding=0>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=4 color="#d8d8bf" face="Times New Roman"><span style='font-size:13.5pt;
color:#D8D8BF;font-weight:bold'>Wed Jul 22 11:31:56 BST 2009 up: 113 days, 2
users, 72 procs, load=0.02<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color="#d8d8bf" face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:#D8D8BF'>System clock
is -220 seconds off<o:p></o:p></span></font></p>
</td>
</tr>
</table>
</div>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>However, a little over
30 minutes later those smiley’s went purple & the data timestamp was
unchanged from the above.<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>The logs show little<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>log/hobbitclient.log # no entries even for the
start-up<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>log/clientlaunch.log<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:108.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>2009-07-22 11:31:56 hobbitlaunch starting<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:108.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>2009-07-22 11:31:56 Loading tasklist
configuration from /home/xymon/client/etc/clientlaunch.cfg<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:108.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>2009-07-22 11:31:56 Task client started with PID
31241<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";color:black;
font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>And there is nothing
in: </span></font><b><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";color:black;
font-weight:bold'>/var/log/messages<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";color:black;
font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>And no core files:<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";color:black;
font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>[root@esx112 xymon]# pwd<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>/home/xymon<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>[root@esx112 xymon]# find . -name
"*core*"<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>[root@esx112 xymon]#<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";color:black;
font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>Looking at xymon
processes I notice that there is a difference between a working linux client
and this failed esx client.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 color=blue
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:blue'>Working SLES10-SP2 client:<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 color=blue
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>xymon
5155 1 0 May28
? 00:00:02
/home/xymon/client/bin/hobbitlau<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>nch
--config=/home/xymon/client/etc/clientlaunch.cfg --log=/home/xymon/client/lo<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>gs/clientlaunch.log --pidfile=/home/xymon/client/logs/clientlaunch.sles10-SP2-do<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>mU-1.pid<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>xymon
18347 1 0 12:11
? 00:00:00 sh -c vmstat 300 2
1>/home/xymon<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>/client/tmp/hobbit_vmstat.sles10-SP2-domU-1.18313
2>&1; mv /home/xymon/client/tm<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>p/hobbit_vmstat.sles10-SP2-domU-1.18313
/home/xymon/client/tmp/hobbit_vmstat.sle<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>s10-SP2-domU-1<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>xymon 18349 18347 0 12:11
? 00:00:00 vmstat 300 2<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 color=blue
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 color=blue
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:blue'>Failed esx 3.5.0 client:<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 color=blue
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>[root@esx112 xymon]# ps -ef|grep
"^xymon"<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>xymon 30803 30801 0 09:38
? 00:00:00 sshd: xymon@pts/0<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>xymon 30804 30803 0 09:38
pts/0 00:00:00 -bash<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:72.0pt'><b><font size=2 color=black
face="Courier New"><span lang=EN-GB style='font-size:10.0pt;font-family:"Courier New";
color:black;font-weight:bold'>xymon
31240 1 0 11:31
? 00:00:00
/home/xymon/client/bin/hobbitlaunch --verbose
--config=/home/xymon/client/etc/clientlaunch.cfg
--log=/home/xymon/client/logs/clientlaunch.log
--pidfile=/home/xymon/client/logs/clientlaunch.esx112.pid<o:p></o:p></span></font></b></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 color=blue
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>So </span></font><b><font
size=2 color=black face="Courier New"><span lang=EN-GB style='font-size:10.0pt;
font-family:"Courier New";color:black;font-weight:bold'>vmstat</span></font></b><font
size=2 color=blue face=Verdana><span lang=EN-GB style='font-size:10.0pt;
font-family:Verdana;color:blue'> seems to be a clue… so I ran </span></font><b><font
size=2 color=black face="Courier New"><span lang=EN-GB style='font-size:10.0pt;
font-family:"Courier New";color:black;font-weight:bold'>hobbitclient-linux.sh</span></font></b><font
size=2 color=blue face=Verdana><span lang=EN-GB style='font-size:10.0pt;
font-family:Verdana;color:blue'> – no errors reported in the output &
a “0” return code.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>Any ideas where I go
next?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Verdana><span lang=EN-GB
style='font-size:10.0pt;font-family:Verdana;color:blue'>TIA & regards<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color="#4d4d4d" face=Verdana><span
lang=EN-GB style='font-size:10.0pt;font-family:Verdana;color:#4D4D4D;
font-weight:bold'>steve overy</span></font></b><font size=2 color="#5f5f5f"
face=Verdana><span lang=EN-GB style='font-size:10.0pt;font-family:Verdana;
color:#5F5F5F'> | support analyst | EMEA Client Support Centre | Global
Outsourcing and Infrastructure Services <br>
Unisys Limited | Fox Milne | Tongwell Street, Milton
Keynes, MK15 0YS<br>
Registered in England Company No. 103709<br>
Registered Office: <st1:Street w:st="on"><st1:address tabIndex="0"
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
w:st="on">Bakers Court</st1:address></st1:Street>, <st1:address tabIndex="0"
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
w:st="on"><st1:Street w:st="on">Bakers Road</st1:Street>, <st1:City w:st="on">Uxbridge</st1:City>,
<st1:PostalCode w:st="on">UB8 1RG</st1:PostalCode></st1:address><br>
Phone: +44 (0) 1908 212306, net 741 2306<br>
<st1:place w:st="on"><st1:City w:st="on">Mobile</st1:City></st1:place>: +44 (0)
7808 391673, net 839 1673<br>
Email: steve.overy@unisys.com<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 color="#999999" face=Verdana><span lang=EN-GB style='font-size:8.0pt;
font-family:Verdana;color:#999999'>THIS COMMUNICATION MAY CONTAIN CONFIDENTIAL
AND/OR OTHERWISE PROPRIETARY MATERIAL and is thus for use only by the intended
recipient. If you received this in error, please contact the sender and delete
the e-mail and its attachments from all computers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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