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<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff size=2>In
this instance no negative numbers are reported to Hobbit. The negatives you see
in the example below are displayed in the web page.</FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff size=2>The
data is collated using Hobbit's built-in NCV script, so I am not using a manual
script to sort the data out.</FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff
size=2>TEST2RRD is configured thus:</FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff
size=2>TEST2RRD="cpu=la,disk,inode,lines,postfixqueue=ncv,postfixdeliveries=ncv"</FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff size=2>and
NCV_postfixqueue is configured thus:</FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff
size=2>NCV_postfixqueue="ActiveQueue:GAUGE,BounceQueue:GAUGE,DeferQueue:GAUGE,CorruptQueue:GAUGE,IncomingQueue:GAUGE"<BR></FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff size=2>So the
client script is expected to return five colon-separated values. As you can see
from the example below this data is returned quite
correctly:</FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff size=2><SPAN
class=837593709-25072008><FONT face=Arial color=#0000ff size=2>ActiveQueue:
5494<BR>BounceQueue: 219<BR>DeferQueue: 145971<BR>CorruptQueue:
0<BR>IncomingQueue: 409494<BR></FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff size=2><SPAN
class=837593709-25072008><FONT face=Arial color=#0000ff size=2>yet this data is
not being stored properly.</FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><FONT face=Arial color=#0000ff size=2><SPAN
class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></FONT></SPAN> </DIV>
<DIV><SPAN class=076472412-28072008><SPAN class=837593709-25072008><FONT
face=Arial><FONT color=#0000ff size=2>Is there any way of getting more
diagnostic data out of the generic NCV code or the hobbitd_rrd module
itself?</FONT></FONT></SPAN></SPAN></DIV>
<DIV><SPAN class=076472412-28072008><SPAN class=837593709-25072008><FONT
face=Arial color=#0000ff size=2></FONT></SPAN></SPAN> </DIV>
<DIV><SPAN class=076472412-28072008><SPAN class=837593709-25072008><FONT
face=Arial color=#0000ff size=2>|\/|artin</FONT></DIV></SPAN></SPAN>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Hubbard, Greg L
[mailto:greg.hubbard@eds.com] <BR><B>Sent:</B> 25 July 2008
15:28<BR><B>To:</B> hobbit@hswn.dk<BR><B>Subject:</B> RE: [hobbit] Graphs are
missing data, but it's there!<BR><BR></FONT></DIV>
<DIV dir=ltr align=left><SPAN class=107462514-25072008><FONT face=Arial
color=#0000ff size=2>I have not been able to get the Hobbit graph thing to
work with negative numbers. If you are using the "manual" script method
for parsing the return, you should be able to save the output from the failing
server in a file, then run the processing script by hand to see what it spits
out (should be commands for the Hobbit RRD support to obey). I have
spent many an hour debugging my own stuff this way...</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=107462514-25072008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=107462514-25072008><FONT face=Arial
color=#0000ff size=2>GLH</FONT></SPAN></DIV><BR>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Ward, Martin
[mailto:Martin.Ward@colt.net] <BR><B>Sent:</B> Friday, July 25, 2008 8:55
AM<BR><B>To:</B> hobbit@hswn.dk<BR><B>Subject:</B> RE: [hobbit] Graphs are
missing data, but it's there!<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>OK, with everyone's help I have made progress. After trying all the
different suggestions it came down to: Why can't I get an "rrdtool dump"
output? The reason was that sometime in the past someone
(probably me) managed to replace the rrdtool binary with an empty file (stop
sniggering at the back please).</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>Having done this before I know how it happens... you type your
command line:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>/opt/rrdtool/bin/rrdtool dump postfixqueue.rrd</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>but when using bash command line editing you manage to put a > at
the start, making the command line:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>/opt/rrdtool/bin/rrdtool dump
postfixqueue.rrd</FONT></SPAN></FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>The file still keeps its execute permission, but executing an empty
file returns nothing...</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>So, having got a real, working copy of the rrdtool program and
running it on the dodgy data file I can see that data is indeed being stored
there, and a vast number of lines look like this:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2><!-- 2008-07-25 12:45:00 UTC / 1216989900 -->
<row><v> NaN </v><v> NaN </v><v> NaN
</v><v> NaN </v><v> NaN
</v></row></FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff size=2>a
copy from one of the working ones shows:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff size=2>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2><!-- 2008-07-25 13:00:00 UTC / 1216990800 -->
<row><v> 5.5427200000e+03 </v><v> 2.1861333333e+02
</v><v> 1.4601324333e+05 </v><v> 0.0000000000e+00
</v><v> 4.0939317667e+05
</v></row></FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008></SPAN> </DIV></FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff size=2>So
it seems to be a problem with translating the output from the client
program into data that RRD can understand.</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>Now, here is the contents of the hostlogs file of the working
server, this should tie up with the data entry above:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>----</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>red Friday July 25 12:59:31 UTC 2008</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2><br><br></FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2><pre></FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>ActiveStatus: &red<BR>ActiveQueue: 5494<BR>ActiveTrend: tendency
<b>rising</b> with <b>-81</b>
mails.<BR>BounceStatus: &green<BR>BounceQueue: 219<BR>BounceTrend:
tendency <b>rising</b> <b>-2</b>
mails.<BR>DeferStatus: &green<BR>DeferQueue: 145971<BR>DeferTrend:
amount equal to last measure.<BR>CorruptStatus: &green<BR>CorruptQueue:
0<BR>CorruptTrend: amount equal to last measure.<BR>IncomingStatus:
&red<BR>IncomingQueue: 409494<BR>IncomingTrend: tendency
<b>falling</b> with <b>858</b>
mails.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></pre><BR>Status unchanged in 0.00 minutes<BR>Message received
from 10.44.107.107<BR>Client data ID 1216990657<BR>----</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>and here are the contents of the non-working one:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>----</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>red Friday July 25 12:45:04 UTC 2008</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2><br><br></FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2><pre></FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>ActiveStatus: &green<BR>ActiveQueue: 39<BR>ActiveTrend: tendency
<b>falling</b> with <b>973</b>
mails.<BR>BounceStatus: &green<BR>BounceQueue: 58<BR>BounceTrend: amount
equal to last measure.<BR>DeferStatus: &red<BR>DeferQueue:
154348<BR>DeferTrend: tendency <b>falling</b> with
<b>865</b> mails.<BR>CorruptStatus: &green<BR>CorruptQueue:
0<BR>CorruptTrend: amount equal to last measure.<BR>IncomingStatus:
&red<BR>IncomingQueue: 206927<BR>IncomingTrend: tendency
<b>rising</b> with <b>-206926</b>
mails.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2> Deferred Queue is too high but is decreasing
already.<br></FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></pre><BR>Status unchanged in 0.00 minutes<BR>Message received
from 10.44.107.105<BR>Client data ID 1216989837<BR>----</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN><FONT face=Arial color=#0000ff
size=2></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT><SPAN
class=837593709-25072008><FONT face=Arial color=#0000ff size=2>As mentioned
previously all these servers use the same scripts to send the data
to the server and the same scripts to process it once it arrives, indeed as
you can see above the two different entries look identical in format. I
checked the scripts on the remote servers to see if there were any
differences between them and found a few minor differences but nothing huge.
Still, just to be sure I copied the postfixqueue.sh script from a working
server to the broken one and waited for it to run. Alas, although the script
transmits sensible data back to the Hobbit server:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>----</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><PRE><PRE>ActiveStatus: &green
ActiveQueue: 448
ActiveTrend: tendency <B>falling</B> with <B>9</B> mails.
BounceStatus: &green
BounceQueue: 59
BounceTrend: tendency <B>rising</B> <B>-1</B> mails.
DeferStatus: &green
DeferQueue: 149697
DeferTrend: amount equal to last measure.
CorruptStatus: &green</PRE><PRE>CorruptQueue: 0
CorruptTrend: amount equal to last measure.
IncomingStatus: &red
IncomingQueue: 213848
IncomingTrend: amount equal to last measure.</PRE></PRE></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>----</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>The rrd file STILL contains:</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2><!-- 2008-07-25 13:45:00 UTC / 1216993500 -->
<row><v> NaN </v><v> NaN </v><v> NaN
</v><v> NaN </v><v> NaN
</v></row></FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>Any RRD experts got any ideas?</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2>|\/|artin</FONT></SPAN></DIV>
<DIV><SPAN class=837593709-25072008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Phil Wild
[mailto:philwild@gmail.com] <BR><B>Sent:</B> 24 July 2008
17:42<BR><B>To:</B> hobbit@hswn.dk<BR><B>Subject:</B> Re: [hobbit] Graphs
are missing data, but it's there!<BR><BR></FONT></DIV>
<DIV dir=ltr>The rrd version should be okay, after all it is graphing data
from other hosts with no problem.<BR><BR>It would appear that you ncv and
graph configurations are correct as you say they are working for other
hosts. This would indicate it is a problem with this host's configuration,
so where to look...<BR><BR>Just out of interest, can you take an rrd file
this test from a host that works, and copy it into the
.../data/rrd/hostname directory of the host that does not?<BR><BR>I would
expect after doing this that you will have a graph for this host. Can you
confirm this works? After doing this and leaving it for 10 minutes, do you
see any new data in the graph?<BR><BR>Can you dump the data from this rrd
file?<BR><BR>
<DIV class=gmail_quote>2008/7/25 Ward, Martin <<A
href="mailto:Martin.Ward@colt.net">Martin.Ward@colt.net</A>>:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV>
<DIV class=Ih2E3d>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN>> <FONT
face="Times New Roman" color=#000000 size=3>Are you saying that you run
the same tests on multiple hosts and only one host in not showing
data?</FONT></SPAN></FONT></DIV></DIV>
<DIV><FONT size=+0><SPAN>Yes.</SPAN></FONT></DIV>
<DIV class=Ih2E3d>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN>> <FONT
face="Times New Roman" color=#000000 size=3>Does this mean they all
share the same NCV configuration in hobberserver.cfg and the same graph
definition in hobbitgraph.cfg?</FONT></SPAN></FONT></DIV></DIV>
<DIV><FONT size=+0><SPAN>Yes.</SPAN></FONT></DIV>
<DIV class=Ih2E3d>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN>> <FONT
face="Times New Roman" color=#000000 size=3>What if you remove the rrd
file and let hobbit create a new one, does that help?
</FONT></SPAN></FONT></DIV></DIV>
<DIV><FONT size=+0><SPAN>I did this and as you'd expect initially the
web page showed no graph although it did show data (stored from the
previous run I presume).</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN>After an interval the
file appeared again but running "rrdtool dump" on it STILL failed to
produce any data.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN>I'm starting to wonder
about the versions of RRD, but they ought to be data-compatible; I'm
using rrdtool v1.2.15.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN>The histlogs show no
errors, the hist/mc25,... data file contains valid data. I DO get a few
RRD errors like this:</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN>rrd-status.log:2008-07-21 09:46:19 RRD error updating
/opt/hobbit/data/rrd/<A
href="http://mc25.lon.server.colt.net/tcp.smtp.rrd"
target=_blank>mc25.lon.server.colt.net/tcp.smtp.rrd</A> from <A
href="http://10.44.107.48" target=_blank>10.44.107.48</A>: illegal
attempt to update using time 1216633579 when last update time is
1216633579 (minimum one second step)<BR></SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN>which make it look like
Hobbit is actually updating the RRD file... I just can't get any data
out!</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN>|\/|</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff
size=2><SPAN></SPAN></FONT> </DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV lang=en-us dir=ltr align=left><FONT face=Tahoma size=2>
<DIV class=Ih2E3d>-----Original Message-----<BR><B>From:</B> Phil Wild
[mailto:<A href="mailto:philwild@gmail.com"
target=_blank>philwild@gmail.com</A>] <BR><B>Sent:</B> 24 July 2008
16:31<BR><B>To:</B> <A href="mailto:hobbit@hswn.dk"
target=_blank>hobbit@hswn.dk</A><BR></DIV>
<DIV>
<DIV></DIV>
<DIV class=Wj3C7c><B>Subject:</B> Re: [hobbit] Graphs are missing
data, but it's there!<BR><BR></DIV></DIV></FONT></DIV>
<DIV>
<DIV></DIV>
<DIV class=Wj3C7c>
<DIV dir=ltr>Are you saying that you run the same tests on multiple
hosts and only one host in not showing data? Does this mean they all
share the same NCV configuration in hobberserver.cfg and the same
graph definition in hobbitgraph.cfg?<BR><BR>If this is correct, then
it really points to something not getting into the rrd file. As
previously suggested, rrd dump is your best bet at finding the problem
here. What if you remove the rrd file and let hobbit create a new one,
does that help? <BR><BR>Cheers<BR><BR>Phil<BR><BR>
<DIV class=gmail_quote>2008/7/24 Hubbard, Greg L <<A
href="mailto:greg.hubbard@eds.com"
target=_blank>greg.hubbard@eds.com</A>>:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2>You know the data exists because you used the rrd dump tool
to display it?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2>Is the graph simply not shown at all, or is there a "hole" in
the Web page where it normally would go? ("show page source"
might have a clue).</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2>Some ideas/shots in the dark:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2>a) check the logs</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2>b) meticulously compare a "working" system to the non-working
system, and make sure that they really are
identical.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN></SPAN><FONT face=Arial><FONT color=#0000ff><FONT
size=2>c) look at the trends page for this host to see if the graph is okay there...</FONT></FONT></FONT></DIV>
<DIV><FONT face=Arial><FONT color=#0000ff><FONT
size=2></FONT></FONT></FONT> </DIV>
<DIV><FONT size=+0><FONT size=+0><FONT face=Arial><FONT
color=#0000ff><FONT size=2>E<SPAN>tc. I am sure you know the
drill -- a big pain to look under every rock, but it has to be
done...</SPAN></FONT></FONT></FONT></FONT></FONT></DIV>
<DIV><FONT size=+0><FONT size=+0><FONT face=Arial><FONT
color=#0000ff><FONT
size=2><SPAN></SPAN></FONT></FONT></FONT></FONT></FONT> </DIV>
<DIV><FONT size=+0><FONT size=+0><FONT face=Arial><FONT
color=#0000ff><FONT
size=2><SPAN>GLH</SPAN></FONT></FONT></FONT></FONT></FONT></DIV>
<DIV><BR></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV lang=en-us dir=ltr align=left>
<HR>
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<DIV><B>From:</B> Ward, Martin [mailto:<A
href="mailto:Martin.Ward@colt.net"
target=_blank>Martin.Ward@colt.net</A>] <BR></DIV><B>Sent:</B>
Thursday, July 24, 2008 8:21 AM
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<DIV><BR><B>To:</B> <A href="mailto:hobbit@hswn.dk"
target=_blank>hobbit@hswn.dk</A><BR><B>Subject:</B> RE: [hobbit]
Graphs are missing data, but it's
there!<BR></DIV></DIV></FONT><BR></DIV>
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<DIV><SPAN><FONT face=Arial color=#0000ff size=2>Thanks for the
suggestion but that didn't work (I guess you meant
rrd).</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=Arial color=#0000ff size=2>Any other
ideas?</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=Arial color=#0000ff
size=2>|\/|</FONT></SPAN></DIV>
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<DIV lang=en-us dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Roberts, James
[mailto:<A href="mailto:James.Roberts@hants.gov.uk"
target=_blank>James.Roberts@hants.gov.uk</A>] <BR><B>Sent:</B>
24 July 2008 12:47<BR><B>To:</B> <A href="mailto:hobbit@hswn.dk"
target=_blank>hobbit@hswn.dk</A><BR><B>Subject:</B> RE: [hobbit]
Graphs are missing data, but it's there!<BR><BR></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff
size=2><SPAN>you need to touch all the
rdd.</SPAN></FONT></DIV><FONT face=Arial color=#0000ff
size=2></FONT><BR>
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<FONT face=Tahoma size=2><B>From:</B> Ward, Martin [mailto:<A
href="mailto:Martin.Ward@colt.net"
target=_blank>Martin.Ward@colt.net</A>] <BR><B>Sent:</B> 24 July
2008 12:43<BR><B>To:</B> <A href="mailto:hobbit@hswn.dk"
target=_blank>hobbit@hswn.dk</A><BR><B>Subject:</B> [hobbit]
Graphs are missing data, but it's there!<BR></FONT><BR></DIV>
<DIV></DIV>
<P><FONT face=Arial size=2>All,</FONT> </P>
<P><FONT face=Arial size=2>I have a problem with one machine
where its data is not being shown in the graphs even though the
data exists.</FONT> </P>
<P><FONT face=Arial size=2>The machine in question's Hobbit
client sends five pieces of numeric data (email queues) and
these are displayed on the web page for this service:</FONT></P>
<P><FONT face=Arial size=2>====</FONT> <BR><B><FONT face=Arial
size=4>Thursday July 24 11:29:11 UTC 2008</FONT></B>
<BR><BR><FONT face="Courier New"
size=2>ActiveStatus: </FONT> <A
href="http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif"
target=_blank><U></U><U><FONT face="Courier New" color=#0000ff
size=2>green</FONT></U></A><BR><FONT face="Courier New"
size=2>ActiveQueue: 106<BR>ActiveTrend: tendency</FONT><B> <FONT
face="Courier New" size=2>rising</FONT></B><FONT
face="Courier New" size=2> with</FONT><B> <FONT
face="Courier New" size=2>-60</FONT></B><FONT face="Courier New"
size=2> mails.<BR>BounceStatus: </FONT> <A
href="http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif"
target=_blank><U></U><U><FONT face="Courier New" color=#0000ff
size=2>green</FONT></U></A><BR><FONT face="Courier New"
size=2>BounceQueue: 58<BR>BounceTrend: tendency</FONT><B> <FONT
face="Courier New" size=2>falling</FONT></B><FONT
face="Courier New" size=2> with</FONT><B> <FONT
face="Courier New" size=2>3</FONT></B><FONT face="Courier New"
size=2> mails.<BR>DeferStatus: </FONT> <A
href="http://hbt0.lon.oss.colt.net/hobbit/gifs/red.gif"
target=_blank><U></U><U><FONT face="Courier New" color=#0000ff
size=2>red</FONT></U></A><BR><FONT face="Courier New"
size=2>DeferQueue: 150464<BR>DeferTrend: tendency</FONT><B>
<FONT face="Courier New" size=2>falling</FONT></B><FONT
face="Courier New" size=2> with</FONT><B> <FONT
face="Courier New" size=2>95</FONT></B><FONT face="Courier New"
size=2> mails.<BR>CorruptStatus: </FONT> <A
href="http://hbt0.lon.oss.colt.net/hobbit/gifs/green.gif"
target=_blank><U></U><U><FONT face="Courier New" color=#0000ff
size=2>green</FONT></U></A><BR><FONT face="Courier New"
size=2>CorruptQueue: 0<BR>CorruptTrend: amount equal to last
measure.<BR>IncomingStatus: </FONT> <A
href="http://hbt0.lon.oss.colt.net/hobbit/gifs/red.gif"
target=_blank><U></U><U><FONT face="Courier New" color=#0000ff
size=2>red</FONT></U></A><BR><FONT face="Courier New"
size=2>IncomingQueue: 247049<BR>IncomingTrend: amount equal to
last measure.<BR><BR> Deferred Queue is too high but is
decreasing already.</FONT> </P>
<P><FONT face=Arial size=2>====</FONT> <BR><FONT face=Arial
size=2>These numbers change over time and the values are
accurate.</FONT> </P>
<P><FONT face=Arial size=2>However, the graph that is displayed
below this data is blank. I have historic data, the files exist,
and what is more I have other machines that are configured
identically to this one where the data IS graphed
correctly.</FONT></P>
<P><FONT face=Arial size=2>Hobbit graphs are a bit of a black
hole to me, can anyone suggest where I might look?</FONT> </P>
<P><FONT face=Arial size=2>|\/|artin</FONT> </P><FONT
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