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<BODY lang=EN-US vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=908482016-22042008><FONT face=Arial
color=#0000ff size=2>There are no errors in the event log. However, I
created termusers.bat files and stored it in c:\Program
Files\BBWin\ext but the issue is still present...</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=908482016-22042008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=908482016-22042008><EM><FONT face=Arial
color=#0000ff size=2><externals><BR> <setting name="timer"
value="3m" /><BR> <setting name="logstimer" value="60s"
/><BR> <! externals launch examples <BR> <!-- <load
value="cscript mybbscript.vbs" /><BR> <!-- <load
value="memory.exe" /><BR> <STRONG><load value="termusers.bat"
/><BR></STRONG> <load value="cscript wlbs.vbs" timer="15m"
/><BR> <load value="cluster.exe" timer="90s" />
--><BR></externals></FONT> </EM></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Galen Johnson
[mailto:Galen.Johnson@sas.com] <BR><B>Sent:</B> Tuesday, April 22, 2008 5:30
PM<BR><B>To:</B> hobbit@hswn.dk<BR><B>Subject:</B> [hobbit] RE: Termusers.pl
issue<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Are
you seeing any errors in the event logs? One thing you may have to do is
put a bat file wrapper (like termusers.bat) that calls the command instead of
the perl command directly. I thought this was no longer needed.
Etienne may have some better insight as to why BBWin doesn't want to run it as
is.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">=G=<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Cielo
Claudio-ACC131 [mailto:claudio.cielo@motorola.com] <BR><B>Sent:</B> Tuesday,
April 22, 2008 11:10 AM<BR><B>To:</B> hobbit@hswn.dk<BR><B>Subject:</B> [hobbit]
Termusers.pl issue<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Hi
</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P>
<DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">i'm
trying to use your termusers.pl external script but it seems that the script
doesn't run automatically and on Hobbit the status is always in purple . if i
run it manually from a command line the script run normally and the status
is updated on Hobbit. </SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">below my
BBWin.cfg:</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><EM><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'"><?xml
version="1.0" encoding="utf-8" ?></SPAN></EM><I><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Arial','sans-serif'"><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><configuration></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><bbwin></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="bbdisplay"
value="zwg39mon01.comm.mot.com:1984" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- <setting
name="bbdisplay" value="yoursecondbbdisplay:port"
/>--></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- BB Pager Part
--></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!--<setting
name="usepager" value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="bbpager"
value="zwg39mon01.comm.mot.com:1984" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="pagerlevels"
value="red yellow purple" /> --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> </SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- bbwin mode local or
central --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="mode"
value="local" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="configclass"
value="win32" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> </SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="autoreload"
value="true" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="timer"
value="5m" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="cpu"
value="cpu.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="disk"
value="disk.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="externals"
value="externals.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="memory"
value="memory.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="msgs"
value="msgs.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="procs"
value="procs.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="stats"
value="stats.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="svcs"
value="svcs.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load name="uptime"
value="uptime.dll"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="loglevel"
value="3" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="logpath"
value="C:\Program Files\BBWin\logs\BBWin.log"/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent
will report reporting failures as warning events --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting
name="logreportfailure" value="true" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> </SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></bbwin></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><cpu></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent
will always report with green status --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="alwaysgreen"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="default"
warnlevel="90" paniclevel="95" delay="3" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></cpu></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><disk></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent
will always report with green status --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="alwaysgreen"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- Level can be given by %
or size unit mb, gb, tb --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="default"
warnlevel="85%" paniclevel="95%" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- custom rules
examples</SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="C"
warnlevel="70%" paniclevel="400mb" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="E"
ignore="true" /> --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent will
check remote drives --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="remote"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent will
that cd/dvdrom drives are empty --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="cdrom"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></disk></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><externals></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="timer"
value="3m" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="logstimer"
value="60s" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <! externals launch examples
</SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- <load value="cscript
mybbscript.vbs" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- <load
value="memory.exe" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> </SPAN></EM><STRONG><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><load
value="C:\APPS\Perl\bin\perl.exe C:\ntutils\termusers.pl"
/></SPAN></STRONG><B><BR></B><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load value="cscript
wlbs.vbs" timer="15m" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <load value="cluster.exe"
timer="90s" /> --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></externals></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><memory></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent
will always report with green status --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="alwaysgreen"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="physical"
warnlevel="78" paniclevel="98" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="page"
warnlevel="70" paniclevel="90" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="virtual"
warnlevel="78" paniclevel="90" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></memory></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><msgs></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="alwaysgreen"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <match logfile="System"
type="error" delay="1h" alarmcolor="red" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <match logfile="System"
type="warning" alarmcolor="yellow" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <match logfile="Application"
type="error" delay="1h" alarmcolor="red" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <match logfile="Application"
type="warning" alarmcolor="yellow" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <match logfile="Security"
type="fail" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> </SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- Some ignore rules
examples </SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <ignore logfile="Application"
eventid="1030" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <ignore logfile="System"
source="W32Time" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></msgs></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><procs></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- some procs rules example
</SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="drwtsn"
rule="-1" alarmcolor="red" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- <setting
name="pageant.exe" rule="=1" comment="Putty agent deamon" />
--></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></procs></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><svcs></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent
will always report with green status --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="alwaysgreen"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- If true, the agent will
restart all "automatic services" which would be
stopped--></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="autoreset"
value="false" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="alarmcolor"
value="yellow" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <!-- The line bellow show you
svcs rules. If the "Automatic Updates" service is stopped, it will be
automatically restarted and a red status will be sent</SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> until the service get it's
correct status --></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="Automatic
Updates" value="started" autoreset="true" alarmcolor="red"
/></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></svcs></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"><uptime></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"> <setting name="delay"
value="30m" /></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></uptime></SPAN></EM><BR><EM><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'"></configuration> </SPAN></EM></SPAN></I><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"> <o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">The
script .pl is saved in c:\ntutils. </SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Any
suggestions to fix the issue ?</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Thanks</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Claudio
Cielo </SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p></o:p></SPAN></P></DIV></DIV></BODY></HTML>