Hi Oliver,<br><br>Have a good read of the man pages around hobbit-alert. You do not need to involve email when sending messages at all and probably the most reliable method is with an attached GSM modem. It is much faster than analogue dialing a messaging provider.<br>
<br>We use two gsm modems attached to two independent hobbit servers in two data centres connected to two different mobile providers. We have hobbit monitoring the messaging queues and have failover in place, if a message fails to get out via one provider after a number of retries, it is transferred to the other server.<br>
<br>We have also planned to set up a ping test via sms where one modem sms's the other but it has fallen off the bottom of our todo list as the current configuration has proven to be very stable...<br><br>It would be nice though if the modem hardware was more stable, regular restarts when they hang (wavenet modems). Can't say other brands are better and the monitoring and scripting has made them reliable enough so that we don't need to replace them and start again...<br>
<br>Your carrier may also be able to provide a status message feature where you receive back an sms once your message has entered the recipients phone (extra messaging cost and no guarantee they will read it of course but then that is what escalation is for). I am sure it would be possible to script a confirmation check and retry on the other network if you really wanted to guarantee the message got to the phone...<br>
<br>Cheers<br><br>Phil<br><br><div class="gmail_quote">2008/4/11 Oliver Grube <<a href="mailto:oliver_grube@campbellsoup.com">oliver_grube@campbellsoup.com</a>>:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<p><font size="2">Hello,</font><br>
<br>
<font size="2">this is just my opinion and something to thought about...</font><br>
<br>
<font size="2">I have read about SMS alerting here. I think, from a reliability point of view, this kind of alerting, is not stable enough.</font><br>
<font size="2">Your designs are based on sending an eMail to an SMS sending system.</font><br>
<font size="2">A simple question: How do you get alerts for your eMail system?</font><br>
<font size="2">We have implemented this functionality with a simple modem attached to the Hobbit system and we dial the SMS provider directly.</font><br>
<font size="2">I think, that this is a more reliable solution, if you want to do SMS Alerting.</font><br>
<br>
<font size="2">Another option is to give the important guys Blackberry or similar devices and let them read the alert via eMail.</font><br>
<font size="2">Advantage: they can access internal hobbit systems directly and confirm alerts...</font><br>
<br>
<font size="2">As I said... just some thoughts...</font><br>
<br>
<font size="2">mit freundlichen Grüßen - Best regards<br>
Hälsningar - Met vriendelijke groeten<br>
Sincères salutations <br>
<br>
Oliver Grube<br>
EU Security&Controls Manager<br>
<br>
</font><br>
<img alt="Inactive hide details for "Benjamin P. August" <baugust@stanford.edu>" height="16" width="16"><font size="2">"Benjamin P. August" <<a href="mailto:baugust@stanford.edu" target="_blank">baugust@stanford.edu</a>></font><br>
<br>
<br>
</p><table border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody><tr valign="top"><td width="40%">
<ul>
<ul>
<ul>
<ul><b><font size="2">"Benjamin P. August" <<a href="mailto:baugust@stanford.edu" target="_blank">baugust@stanford.edu</a>></font></b><font size="2"> </font>
<p><font size="2">2008-04-11 17:44</font>
</p><table border="1">
<tbody><tr valign="top"><td bgcolor="#ffffff" width="168"><div align="center"><font size="2">Please respond to<br>
<a href="mailto:hobbit@hswn.dk" target="_blank">hobbit@hswn.dk</a></font></div></td></tr>
</tbody></table>
</ul>
</ul>
</ul>
</ul>
</td><td width="60%">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody><tr valign="top"><td width="1%"><img alt="" border="0" height="1" width="58"><br>
<div align="right"><font size="2">To</font></div></td><td width="100%"><img alt="" border="0" height="1" width="1"><br>
<font size="2"><a href="mailto:hobbit@hswn.dk" target="_blank">hobbit@hswn.dk</a></font></td></tr>
<tr valign="top"><td width="1%"><img alt="" border="0" height="1" width="58"><br>
<div align="right"><font size="2">cc</font></div></td><td width="100%"><img alt="" border="0" height="1" width="1"><br>
</td></tr>
<tr valign="top"><td width="1%"><img alt="" border="0" height="1" width="58"><br>
<div align="right"><font size="2">Subject</font></div></td><td width="100%"><img alt="" border="0" height="1" width="1"><br>
<font size="2">RE: [hobbit] sms alert sample script</font></td></tr>
</tbody></table>
<table border="0" cellpadding="0" cellspacing="0">
<tbody><tr valign="top"><td width="58"><img alt="" border="0" height="1" width="1"></td><td width="336"><img alt="" border="0" height="1" width="1"></td></tr>
</tbody></table>
</td></tr>
</tbody></table>
<br>
<tt><font size="2">Yes, that's what we did.<br>
<br>
----from hobbit-alerts.cfg----<br>
$SUPPSMS=SCRIPT /u01/webapps/hobbit/server/ext/smsplus.sh <br>
[comma-separated list of SMS email addresses] DURATION>6 REPEAT=120 <br>
RECOVERED<br>
----<br>
<br>
<br>
-- <br>
--Ben<br>
Benjamin P. August<br>
System Administrator - VPUE<br>
Stanford University<br>
<br>
<br>
Quoting Taylor Lewick <<a href="mailto:tlewick@tradebotsystems.com" target="_blank">tlewick@tradebotsystems.com</a>>:<br>
<br>
> I mean, we have a staff of 5 people who I would want to send the alert<br>
> too on their cell phones. Can I create a group alias like IT-NOC that<br>
> would have 5 cell phone numbers to alert to?<br>
><br>
> -----Original Message-----<br>
> From: Josh Luthman [<a href="mailto:josh@imaginenetworksllc.com" target="_blank">mailto:josh@imaginenetworksllc.com</a>]<br>
> Sent: Thursday, April 10, 2008 9:09 PM<br>
> To: <a href="mailto:hobbit@hswn.dk" target="_blank">hobbit@hswn.dk</a><br>
> Subject: Re: [hobbit] sms alert sample script<br>
><br>
> 5 lines or an alias?<br>
><br>
><br>
><br>
> On 4/10/08, Taylor Lewick <<a href="mailto:tlewick@tradebotsystems.com" target="_blank">tlewick@tradebotsystems.com</a>> wrote:<br>
>> Thanks, I was actually after the smsplus.sh part, hadn't bothered to<br>
>> check deadcat, I should have done that. Ben posted the smsplus.sh, so<br>
>> between the two I think I am good to go.<br>
>><br>
>><br>
>><br>
>> I believe I can setup macros with the hobbit-alerts.cfg file too. Can<br>
>> you set up an alias group so that you can send SMS alerts to multiple<br>
>> cell phones, i.e. say you want to send it out to 5 phones at once?<br>
>><br>
>><br>
>><br>
>> Thanks,<br>
>> Taylor<br>
>><br>
>><br>
>><br>
>> ________________________________<br>
>><br>
>> From: Josh Luthman [<a href="mailto:josh@imaginenetworksllc.com" target="_blank">mailto:josh@imaginenetworksllc.com</a>]<br>
>> Sent: Thursday, April 10, 2008 4:28 PM<br>
>> To: <a href="mailto:hobbit@hswn.dk" target="_blank">hobbit@hswn.dk</a><br>
>> Subject: Re: [hobbit] sms alert sample script<br>
>><br>
>><br>
>><br>
>> HOST=*<br>
>> MAIL <a href="mailto:josh@imaginenetworksllc.com" target="_blank">josh@imaginenetworksllc.com</a> COLOR=RED DURATION>15m REPEAT=60<br>
>> RECOVERED FORMAT=SMS<br>
>> #SCRIPT /home/hobbituser/server/ext/smsplus.sh<br>
>> <a href="mailto:josh@imaginenetworksllc.com" target="_blank">josh@imaginenetworksllc.com</a> DURATION>15m<br>
>> #4sms#MAIL <a href="mailto:9371231234@txt.att.com" target="_blank">9371231234@txt.att.com</a> COLOR=RED DURATION>15m REPEAT=60<br>
>> RECOVERED FORMAT=SMS<br>
>><br>
>> This what you're after?<br>
>><br>
>> On Thu, Apr 10, 2008 at 4:46 PM, Taylor Lewick<br>
>> <<a href="mailto:tlewick@tradebotsystems.com" target="_blank">tlewick@tradebotsystems.com</a>> wrote:<br>
>><br>
>> Can someone provide a sample script they are using to send out SMS<br>
>> alerts via hobbit. If you are using add-on tools to do this please<br>
>> provide which tools you are using.<br>
>><br>
>> Is anyone creating aliases for phone numbers?<br>
>><br>
>><br>
>><br>
>> Thanks,<br>
>><br>
>> Taylor<br>
>><br>
>><br>
>><br>
>><br>
>><br>
>><br>
>> --<br>
>> Josh Luthman<br>
>> Office: 937-552-2340<br>
>> Direct: 937-552-2343<br>
>> 1100 Wayne St<br>
>> Suite 1337<br>
>> Troy, OH 45373<br>
>><br>
>> Those who don't understand UNIX are condemned to reinvent it, poorly.<br>
>> --- Henry Spencer<br>
>><br>
>><br>
><br>
><br>
> --<br>
> Josh Luthman<br>
> Office: 937-552-2340<br>
> Direct: 937-552-2343<br>
> 1100 Wayne St<br>
> Suite 1337<br>
> Troy, OH 45373<br>
><br>
> Those who don't understand UNIX are condemned to reinvent it, poorly.<br>
> --- Henry Spencer<br>
><br>
> To unsubscribe from the hobbit list, send an e-mail to<br>
> <a href="mailto:hobbit-unsubscribe@hswn.dk" target="_blank">hobbit-unsubscribe@hswn.dk</a><br>
><br>
><br>
><br>
> To unsubscribe from the hobbit list, send an e-mail to<br>
> <a href="mailto:hobbit-unsubscribe@hswn.dk" target="_blank">hobbit-unsubscribe@hswn.dk</a><br>
><br>
><br>
><br>
<br>
<br>
<br>
To unsubscribe from the hobbit list, send an e-mail to<br>
<a href="mailto:hobbit-unsubscribe@hswn.dk" target="_blank">hobbit-unsubscribe@hswn.dk</a><br>
<br>
<br>
</font></tt><br>
</div>
<pre>Campbell's Germany GmbH
Registergericht Luebeck • Reg. Nr. HRB 4082
Geschaeftsfuehrer: Joseph B. Folds III
Geschaeftssitz:
Geniner Strasse 88 - 100
23560 Luebeck
Deutschland
**********************************************************************
This e-mail and any files transmitted with it may contain
confidential information and is intended solely for use by
the individual to whom it is addressed. If you received
this e-mail in error, please notify the sender, do not
disclose its contents to others and delete it from your
system.
**********************************************************************
</pre></blockquote></div><br><br>