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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=143430316-30112007>exactly, I tried for example contact Nagios for
support and got immediatly list of companies and the price list
... </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=143430316-30112007></SPAN></FONT> </DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Josh Luthman
[mailto:josh@imaginenetworksllc.com] <BR><B>Sent:</B> Friday, November 30, 2007
4:49 PM<BR><B>To:</B> hobbit@hswn.dk<BR><B>Subject:</B> Re: [hobbit] Hobbit
professional support<BR></FONT><BR></DIV>
<DIV></DIV>Tons of open source applications have professional support!
Look at MySQL and Google!<BR><BR>
<DIV><SPAN class=gmail_quote>On 11/30/07, <B class=gmail_sendername>Hubbard,
Greg L</B> <<A href="mailto:greg.hubbard@eds.com">
greg.hubbard@eds.com</A>> wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2>Hmmm. They will be using open-source software, probably running
on an open-source operating system on commodity-priced computer equipment, and
they want "professional" support? Does a guy named Dilbert work there,
by chance?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff size=2>As good as
Hobbit is, maybe you should recommend that they buy the payware version of Big
Brother from Quest, or go get one of the other payware low end tools?
There are lots of monitoring solutions out there that come with some form of
support. Orion from Solarwinds looks pretty good on paper, but I have
never used it. There is also SiteScope, Whats Up Gold, etc. Lots
of cheap tools that don't scale very well, but are great for a small
shop.</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=Arial color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=Arial color=#0000ff size=2>Just my 0.02 monetary units
-- I am laughing WITH you (I hope) and not AT you...</FONT></SPAN></DIV>
<DIV><SPAN></SPAN> </DIV>
<DIV><SPAN><FONT face=Arial color=#0000ff
size=2>GLH</FONT></SPAN><SPAN> </SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV lang=en-us dir=ltr align=left>
<HR>
</DIV>
<DIV lang=en-us dir=ltr align=left><FONT face=Tahoma size=2><B>From:</B>
HAMPL Pavel [mailto:<A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:phampl@csob.cz" target=_blank>phampl@csob.cz </A>]
<BR><B>Sent:</B> Friday, November 30, 2007 9:17 AM<BR><B>To:</B> <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:hobbit@hswn.dk"
target=_blank>hobbit@hswn.dk</A><BR><B>Subject:</B> [hobbit] Hobbit
professional support<BR></FONT><BR></DIV>
<DIV><SPAN class=e id=q_11691354c1bb14ff_1>
<DIV></DIV>
<DIV dir=ltr align=left><FONT face=Arial
size=2><SPAN>Hi,</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial
size=2><SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial size=2><SPAN>trying find any
company which can provide professional support for Hobbit but going nowhere
after a week ...</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial size=2><SPAN>I am about to
implement Hobbit, it is not a problem, the pilot already in place, but the
customer wants to have support what I cannot do for him.</SPAN></FONT></DIV>
<DIV><SPAN lang=en-us><FONT face=Arial size=2></FONT></SPAN> </DIV>
<DIV><SPAN lang=en-us><FONT face=Arial size=2><SPAN>Already emailed
Cookitservices which is mentioned on the Wiki Hobbit page but no answer.
Also found this thread where the guy offers it ( <A
onclick="return top.js.OpenExtLink(window,event,this)"
href="http://www.hswn.dk/hobbiton/2007/01/msg00292.html" target=_blank><FONT
color=#000000>http://www.hswn.dk/hobbiton/2007/01/msg00292.html</FONT>
</A> ) so emailed him just today.</SPAN></FONT></SPAN></DIV>
<DIV><SPAN lang=en-us><FONT face=Arial size=2><SPAN>Anyone knows about any
other option? Afraid that the customer does not go for Hobbit without
possibility to have support.</SPAN></FONT></SPAN></DIV>
<DIV><SPAN lang=en-us><FONT face=Arial size=2></FONT></SPAN> </DIV>
<DIV><SPAN lang=en-us><FONT face=Arial
size=2><SPAN>Thanks,</SPAN></FONT></SPAN></DIV>
<DIV><SPAN lang=en-us><FONT face=Arial><FONT size=2>Pavel
H<SPAN>ampl</SPAN></FONT></FONT></SPAN><BR></DIV>
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clear=all><BR>-- <BR>Josh Luthman<BR>Office: 937-552-2340<BR>Direct:
937-552-2343<BR>1100 Wayne St<BR>Suite 1337<BR>Troy, OH 45373<BR><BR>Those who
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