I tried OTRS, how do you like it?<br><br>I've been looking for an intraoffice ticketing system for the longest time. OTRS is a communication tool between customer base to employees, so it didn't fit my need. Let me know if you have something that I could use =)
<br><br>Sorry for the off topic, just starting to get desperate. Funds are low for the technical needs...<br><br>Josh<br><br><div><span class="gmail_quote">On 11/30/07, <b class="gmail_sendername">Sebastian</b> <<a href="mailto:spa@syntec.co.uk">
spa@syntec.co.uk</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr" align="left"><span><font face="Arial" size="2">No, I didn't make any changes - it's just apache and, particularly, otrs
that are using a lot of shared memory segments (mostly of 1 byte
each).</font></span></div>
<div dir="ltr" align="left"><span><font face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font face="Arial" size="2">Sebastian</font></span></div><br>
<blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-left: 5px; margin-left: 5px; margin-right: 0px;">
<div dir="ltr" align="left" lang="en-us">
<hr>
<font face="Tahoma" size="2"><span class="q"><b>From:</b> Josh Luthman
[mailto:<a href="mailto:josh@imaginenetworksllc.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">josh@imaginenetworksllc.com</a>] <br></span><b>Sent:</b> 30 November 2007
19:48</font><div><span class="e" id="q_1169222d53cff2f1_3"><font face="Tahoma" size="2"><br><b>To:</b> <a href="mailto:hobbit@hswn.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">hobbit@hswn.dk
</a><br><b>Subject:</b> Re: [hobbit] Hobbit
server doesn't start on CentOS 5 with hobbit-4.2.0
installed<br></font></span></div><br></div><div><span class="e" id="q_1169222d53cff2f1_5">
<div></div>It is quite likely that the RPM is just fine, but it isn't a 100%
sure thing...<br><br>Sebastian - did you make any changes to those kinds of
things after installing CentOS5? I've installed Hobbit on half a dozen
machines loaded with CentOS5 and I've never seen this issue or had to change
any such option. <br><br>
<div><span class="gmail_quote">On 11/30/07, <b class="gmail_sendername">Sebastian</b> <<a href="mailto:spa@syntec.co.uk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">spa@syntec.co.uk</a>> wrote:
</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">I
haven't bothered trying the RPM again now that I have the source
compiled<br>version working, but there is probably nothing wrong with it. (I
never<br>suggested there was.) Or, at least, the RPM was not what was
causing the <br>problem I had - indeed the problem I had could have happened
on any version<br>of Linux, etc..<br><br>Sebastian<br><br><br>>
-----Original Message-----<br>> From: Mike Arnold [mailto:<a href="mailto:hobbit@razorsedge.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> hobbit@razorsedge.org</a>]<br>>
Sent: 30 November 2007 19:10<br>> To: <a href="mailto:hobbit@hswn.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">hobbit@hswn.dk</a><br>> Subject: RE:
[hobbit] Hobbit server doesn't start on CentOS 5<br>> with hobbit-4.2.0
installed<br>><br>> So, for the record, there is nothing wrong with
the RPM?<br>><br>> --<br>> -m<br>><br>> Sebastian
wrote:<br>> > I looked at that already and it seemed
high. Mine is also:<br>> > kernel.shmmax =
4294967295<br>> ><br>> > I found the problem though:<br>>
> max number of segments = 4096<br>> > segments allocated
4096<br>> ><br>> > Fixed with:<br>> > sysctl -w
kernel.shmmni=8192<br>> > kernel.shmmni = 8192<br>> ><br>>
> Thanks for making me look at ipcs again though.<br>> ><br>>
> Sebastian<br>> ><br>> ><br>> ><br>>
> _____ <br>> ><br>> > From: Josh Luthman
[mailto:<a href="mailto:josh@imaginenetworksllc.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">josh@imaginenetworksllc.com</a>]<br>>
> Sent: 30 November 2007 15:18<br>> > To: <a href="mailto:hobbit@hswn.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">hobbit@hswn.dk</a><br>> > Subject: Re:
[hobbit] Hobbit server doesn't start on CentOS 5 with<br>> >
hobbit-4.2.0 installed<br>> ><br>> ><br>> > FTR my Hobbit
server:<br>> ><br>> > -> sysctl -a|grep shmmax <br>> >
kernel.shmmax = 4294967295<br>> ><br>> ><br>> > On
11/30/07, HAMPL Pavel <<a href="mailto:phampl@csob.cz" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">phampl@csob.cz</a><br>> <mailto:<a href="mailto:phampl@csob.cz" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
phampl@csob.cz </a>> > wrote:<br>>
><br>> > Hi,<br>> ><br>> > What about to increase
shmmax in the system when it<br>> complains that cannot<br>> > get
allocated new 262kB?<br>> > You can check what is your size: # sysctl
-a|grep shmmax <br>> > This cmd says you what is already used: # ipcs
-m<br>> ><br>> > You can increase it in /etc/sysctl (just put
there<br>> something big, it is<br>> > just<br>> > a
restriction, kernel.shmmax = XXXX) and then apply it by<br>> :
# sysctl -p<br>> ><br>> > Cheers,<br>> ><br>> >
Pavel Hampl<br>> ><br>> ><br>> > _____<br>>
><br>> > From: Sebastian [mailto: <a href="mailto:spa@syntec.co.uk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">spa@syntec.co.uk</a>]<br>> > Sent:
Friday, November 30, 2007 3:47 PM<br>> > To: <a href="mailto:hobbit@hswn.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">hobbit@hswn.dk</a><br>> > Subject: RE:
[hobbit] Hobbit server doesn't start on CentOS 5 with <br>> >
hobbit-4.2.0 installed<br>> ><br>> ><br>> ><br>> > I
uninstalled hobbit-4.2.0-7.el5.re.i386.rpm and compiled<br>>
hobbit-4.2.0<br>> > from<br>> > source with the allinone.patch
and get exactly the same error.<br>> ><br>> > It might be worth
noting that this was originally a minimum CentOS 5<br>> >
install<br>> > - I had to install gcc-c++ (and rrd-devel and
pcre-devel) to compile <br>> > hobbit,<br>> > and I previously
had to install gcc for compiling some<br>> other software -<br>> >
all<br>> > from yum.<br>> ><br>> > The server has 2 GB of
RAM but is running several other services. <br>> ><br>> > Any
other ideas?<br>> ><br>> > Sebastian<br>> ><br>>
><br>> ><br>> > _____<br>> ><br>> >
From: Josh Luthman [mailto:<a href="mailto:josh@imaginenetworksllc.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
josh@imaginenetworksllc.com</a>]<br>> > Sent: 29 November 2007
18:44<br>> > To: <a href="mailto:hobbit@hswn.dk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">hobbit@hswn.dk</a><br>> > Subject: Re:
[hobbit] Hobbit server doesn't start on CentOS 5 with <br>> >
hobbit-4.2.0-7.el5.re.i386.rpm installed<br>> ><br>> ><br>>
> Just compile it from source. If you don't know how to
do<br>> that I can give<br>> > you instructions command by command,
just ask. I use <br>> CentOS5 on my boxes<br>> > but
I've never bothered with the RPM.<br>> ><br>> ><br>> > On
11/29/07, Sebastian <<a href="mailto:spa@syntec.co.uk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">spa@syntec.co.uk</a>> wrote:<br>> >
<br>> > I installed an RPM of hobbit-4.2.0 called<br>>
hobbit-4.2.0-7.el5.re.i386.rpm,<br>> > which I probably got from
here:<br>> ><br>> ><br>> <<a href="http://rpm.razorsedge.org/centos-5/RE/repodata/repoview/hobbi" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
http://rpm.razorsedge.org/centos-5/RE/repodata/repoview/hobbi</a><br>>
t-4-4.2.0-7.el<br>> > 5.re.html><br>> ><br>> <a href="http://rpm.razorsedge.org/centos-5/RE/repodata/repoview/hobbit" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://rpm.razorsedge.org/centos-5/RE/repodata/repoview/hobbit
</a><br>> -4-4.2.0-7.el5<br>> > .re.html<br>> > It includes
the All-in-one patch. So I configured the cfg files and<br>>
> started<br>> > hobbit, but I get this in
hobbitlaunch.log:<br>> > <br>> > 2007-11-29 17:33:47
hobbitlaunch starting<br>> > 2007-11-29 17:33:47 Loading tasklist
configuration from<br>> >
/usr/libexec/hobbit/server/etc/hobbitlaunch.cfg<br>> > 2007-11-29
17:33:47 Loading hostnames <br>> > 2007-11-29 17:33:47 Loading saved
state<br>> > 2007-11-29 17:33:47 Cannot access checkpoint file<br>>
> /usr/libexec/hobbit/server/tmp/hobbitd.chk for restore<br>> >
2007-11-29 17:33:47 Setting up network listener on <a href="http://0.0.0.0:1984" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">0.0.0.0:1984</a><br>> > 2007-11-29 17:33:47
Setting up signal handlers<br>> > 2007-11-29 17:33:47 Setting up
hobbitd channels<br>> > 2007-11-29 17:33:47 Could not get shm of size
262144: No <br>> space left on<br>> > device<br>> >
2007-11-29 17:33:47 Cannot setup status channel<br>> > 2007-11-29
17:33:47 Task hobbitd terminated, status 1<br>> ><br>> > This is
the first time I've started it, so I presume that <br>> this is
normal:<br>> > "Cannot access checkpoint file<br>>
/usr/libexec/hobbit/server/tmp/hobbitd.chk<br>> > for
restore". The problem looks like this: "Could not
get<br>> shm of size <br>> > 262144: No space left on
device". I see that there are two<br>> similar issues<br>>
> listed on <<a href="http://www.hswn.dk/hobbit/help/known-issues.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.hswn.dk/hobbit/help/known-issues.html
</a>><br>> > <a href="http://www.hswn.dk/hobbit/help/known-issues.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.hswn.dk/hobbit/help/known-issues.html</a>
that<br>> relate to FreeBSD,<br>> > but<br>> > none of the
sysctl keys listed are in this version of Linux: <br>> ><br>> >
# cat /proc/version<br>> > Linux version 2.6.18-8.1.15.el5.centos.plus
(<br>> > <mailto:<a href="mailto:mockbuild@builder6.centos.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">mockbuild@builder6.centos.org</a>><br>>
<a href="mailto:mockbuild@builder6.centos.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">mockbuild@builder6.centos.org</a>
)<br>> > (gcc<br>> > version 4.1.1 20070105 (Red Hat 4.1.1-52))
#1 SMP Thu Oct<br>> 25 06:49:40 EDT<br>> > 2007<br>> >
<br>> > Google returns 1 result for "Could not get shm of size"
"No<br>> space left on<br>> > device" and that was the Known Issues
page I've already<br>> checked. Any<br>> > ideas?
<br>> ><br>> > Also, I noticed that the hobbitd.pid file did not
get<br>> deleted when hobbitd<br>> > terminated. It
seems like it should have been.<br>> ><br>> > Many
thanks,<br>> > <br>> > Sebastian<br>>
><br>><br>><br>> To unsubscribe from the hobbit list, send an
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</div><br><br clear="all"><br>-- <br>Josh Luthman<br>Office: 937-552-2340 <br>Direct:
937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373<br><br>Those who
don't understand UNIX are condemned to reinvent it, poorly.<br>--- Henry
Spencer </span></div></blockquote></div>
</blockquote></div><br><br clear="all"><br>-- <br>Josh Luthman<br>Office: 937-552-2340<br>Direct: 937-552-2343<br>1100 Wayne St<br>Suite 1337<br>Troy, OH 45373<br><br>Those who don't understand UNIX are condemned to reinvent it, poorly.
<br>--- Henry Spencer